4 Fort Lauderdale (Port Everglades) to Caribbean - Southern Royal Caribbean Enchantment of the Seas Cruise Reviews

I just returned from my very first cruise with my husband of 3 years and another couple. We went on Enchantment of the Seas by RCCL for a five day cruise to Key West and Cozumel and I have to say I am more than impressed! Here is an ... Read More
I just returned from my very first cruise with my husband of 3 years and another couple. We went on Enchantment of the Seas by RCCL for a five day cruise to Key West and Cozumel and I have to say I am more than impressed! Here is an overview of each part of our cruise: Port Lauderdale, Florida: The port was very efficient and clean. There was a man waiting to take our luggage and we arrived at 11:15 so we were some of the first to go through the lines. Passport checks were quick, sea pass registration took all of 15 minutes including getting our picture taken. The only unnerving part was the metal detector because one in our group kept buzzing and the officer there was very rude. Turns out it was just her sunglasses. We were welcomed on board, ate lunch and looked at our compass, then were able to check into our room at 1:00pm. Room: Our room was on deck seven, about midway down the hall on the interior side. The suites were also on this level. It is cozy to say the least, plenty big enough for two people. Our beds were already pushed together per our request and stocked with towels and ice. The vanity was big enough for all of my hair and makeup things and we had a big enough closet with plenty of hangers to hang up our clothes. I especially liked all of the drawers available in the closet for clothes. The bathroom was small, shower even smaller with very little hot water out to sea. We always had more than enough towels and toliet paper. Our room also had a chair and side table and small TV with CNN,FOX news, and ESPN international as well as some movie channels though many were not available unless we were in port. Decor is calm, with a few paintings on the wall. Food: Food was wonderful anywhere we went. Breakfast and lunch was always in the Windjammer, which is a very laid back atmosphere. I saw many in beach coverups at various times of the day there. Buffet style for breakfast, with eggs, grits, oatmeal, waffles, etc as well as a fruit and cereal bar and an omlet station, though the line was always very long. Lunch was also buffet style, with salads, pastas, a carving station with some type of meat, hamburgers, hotdogs, and dessert. There was also a sandwich making bar as well. We did eat supper at the Windjammer one night as well and it was asian themed with sushi and stir fry. There was also a wide variety of chicken, hamburgers, and sides that night as well as a dessert bar, which was different each day. My Fair Lady dining room was visited on the first and third night. Our table only sat four, my husband, myself, and the other couple that went with us so there was no awkwardness during dinner. We did link our reservations for dining. The food was well prepared, some portions small so I would recommend ordering two portions if you eat more than one serving. Some of the best food I had was: the vidalia tart, beef shoulder filet, and the cheddar soup. We also ate at the CHOPS Grille our last night and I highly recommend it. Service was wonderful and recommendations were made regarding our food selection. I had: portabella mushrooms and the shrimp/crab cake for app, filet mignon(well)with peppercorn sauce and baked potato for entree, and the mississippi mud cake for dessert all very well prepared. I wish we would have ate there more during our cruise. It is well worth the extra money. I never partaked of the late night snack buffet but I did order room service twice. Once was dessert which was wonderful and the other was breakfast (Note: one portion equals one plate!). Activities: We did participate in a good many of the activities on the ship, circled on our compass every day. Bingo was fun but slightly expensive especially if you want to play more than once. They had Wii tennis tournments every day with prizes, the art auction( I did not do this), dance lessions, shopping bargains on board(we got $10 watches and great deals on alcohol), towel folding demos, ice and food carving demos. We did not go to any of the seminars. We did go to two theater performances, one a broadway style production with singing and dancing and the other being a magician that was not that great. The newlywed show is hilarious and highly recommended. Adult Karoke was fun but not a wide song selection and the adult gameshows are very fun and team oriented. It is a fun way to let loose and really get to know some of your fellow cruise members. Poolside games and the belly flop contest was also very entertaining. Overall, our cruise director and activity staff were wonderful and very entergetic and entertaining. Fun for the late 20, 30ish crowd though we had many 80+ year olds participating too! Facilities: The cruise ship itself was very clean and well run by the staff. There was always someone from the cruise staff available to answer questions or direct you. The elevators were slow at times, which is expected, so we took the open stairs a good bit. The pool deck was always clean and the bar staff was always walking around picking up empty bottles, cups, etc. or taking orders. all of the eating areas were clean as well including the bars and lounges. The only issue I had was the last night of the cruise the pool deck was pretty much off limits because they were cleaning. It closed at 9pm, and you couldn't even enjoy the nice night at sea because of the sound of pressure washers. I wish they would have waited until atleast midnight to start. The casino was laid out nicely with a variety of slot machines in various amounts. They did hold tournaments as well though the line and cashier tended to be long at times and though it was very smoky in the room, they did hold a smoke free night. Overall, this cruise was wonderful and very entertaining with great food and great atmosphere. Our check in went smoothly and we decided on express departure, where you carry off your luggage so we did not have to sit out our luggage the night before. We got in line at 7:30am, which was already extended outside on up one level. If you have a lot of luggage, small kids, or are unable to stand for periods of time, I do not recommend express. We were held up by customs so we actually didn't start disembarking until 8:00am and had to go down a flight of stairs to get off of the ship. The good thing was that they had staff assisting with luggage down the stairs and had the elevators available if you could catch one. Once we got moving, the whole process took about 15 minutes granted we didn't get randomingly selected to get our bags checked. Read Less
Sail Date September 2009
With all critiques I shall attempt to shed the positive and negative features of this cruise with the reader.  First let me share that I have only sailed once before with Carnival in 2007 and this trip too was as a single parent with my ... Read More
With all critiques I shall attempt to shed the positive and negative features of this cruise with the reader.  First let me share that I have only sailed once before with Carnival in 2007 and this trip too was as a single parent with my four boys.  Let me also share that I work in Finance and maintaining a constant vigile on our travel account does tend to sometimes get in the way of me totally relaxing and enjoying a vacation.Arriving at the airport was much like a cattle call.  The greeters at the Fort Lauderdale airport for Royal Caribbean International (RCI) remind you of Wal-Mart greeters or a kindly senior volunteer at the local hospital.  There were eight greeters and apparently only one driver (who we were told was on his break, so we waited 45 minutes for him to return).  Oh well, we're not on the ship yet, so I coll my jets.  The driver arrived and loaded or bags and didn't say a word to the travelers.  We arrived at the port and I searched high and low for VIP check-in as I did book the Royal Suite and had four kids in tow.  VIP check-in amounted to a shorter ropped off line with an incredibly friendly older woman.  After checking in our party the direction was pretty random.  We skipped the photo opportunity as my boys were ready to get on board.  We apparently also must have missed the table were they band the wrists of all children, but for whatever reason this was never an issue for any of my children, so I'm unsure what the banding was for in the first place.  Different colors for different age groups.  I have three high school age boys and one in the 5th grade.Our suite was beautiful, but the roll-away bed for the 5th person in our party was not present in the room.  Nor was the 5th life jacket for the lifeboat drill.  The ship is older and the carpets on deck 8 are visibly worn.  Our room attendant was immediately available and very soft spoken, but full of information.  The concierge lounge was quaint, but half way down the hall from the Royal Suite.  Diego was the concierge and he was very accommodating; however, the lounge was not staffed during the middle part of the day (only a few hours during the morning and again after 5:00pm).My Fair Lady (the dining room) was beautiful and the staff was very nice and attentive (especially to my youngest son), but the portions were very small and we often asked for two servings.  Chops Grill however was worth every penny and the selection was impressive.  I would pay twice the amount $25 service charge per person for a meal (liquor is extra).  We were also able to order the filet mignon off the menu in My Fair Lady on nights the choice selection was limited.Upon returning to our room night#1 we had reveived a bottle of Moet champagne, which was a $70 value aong with a nice rose arrangements on the dining table.  The sofa sleeper had been made, but I found what appeared to be blood spots on the sheets (I work in a hospital) and the room was hot as blazes.  I attempted calling for a room attendant and was on hold for 20 minutes.  Engineening did arrive and addresses the room temperature (keep in mind this is an older ship) and Housekeeping came to resolve the dirty linens issue.  On the flip side there is a free pressing service for formal night, so I sent my tuxedo shirt out to be pressed that evening for the formal dining the night evening. When we returned to the ship the pressed shirts for my children had been returned, but my tuxedo shirt was missing.  After numerous call to the room attendant and Guest Relations and Concierge the shirt appeared about 15 minutes prior seating for the formal dinner.  Dinner was great and I went to the Orpheum to catch a show.  The performers were not quite Broadway, but a step above Six Flags.  Theye were intertaining.  One small perk was VIP seating for the suite holders, but it tends to get a lot of negative reactions from the other travelers and the staff are quick to offer the VIP seats to friends of suite holders.  The Enchantment hosted a new comic (on a scale of 1 - 10, 10 being best - he was a 6).  They offered a PG13 version and a late night show, which I did not catch.  They also featured an elusionist, whom I really enjoyed.  We also had a dnace troupe on board with young girls 9- 23 whom were allowed to perfom one night - for grins.  There are organized activities for each age group for kids and we had the pleasure of watching a little sing-a-long with the youngest group, prior one show.  I must also admit my older boys really enjoyed their age group activities.  Not that the activities were so outrageous, but it gave them a chance to network and make new friends - whom all I believe made a trek to see the Royal Suite.Tipping:  I prepaid tipping for our room attendant, waiter, assistant waiter and lead waiter (whoever that is - I suspect it was the Asst. Matri-de).  The Concierge was tipped latter.  I really enjoyed the lunge singers and the staff was extremely friendly.  Do pay attention to the Compass which tells you all about the activities on-board and there was an announcement board by Guest Relations for meeting times and places for special groups.  Compared to our first cruise I'd rate this cruise a 5 out of 10 and will cruise RCI again, but not on a ship as old as this one. Read Less
Sail Date June 2009
Jay and I started out the day before the cruise to stay in Fort Lauderdale at the Hampton Inn North. The cost of the room, plus leaving the car at the hotel, and being shuttled more than paid for itself. Went to the beach and Bubba Gumps ... Read More
Jay and I started out the day before the cruise to stay in Fort Lauderdale at the Hampton Inn North. The cost of the room, plus leaving the car at the hotel, and being shuttled more than paid for itself. Went to the beach and Bubba Gumps for dinner. Thursday morning after a nice breakfast at the hotel, took the shuttle to the pier at 11:30, Sea Passes in hand, Photo's done and in the Windjammer by 11:45. The Ship was clean and neat, and everyone onboard made you feel welcome and special. Food in the Windjammer was always good, hot, flavorful, and well displayed. Muster at 4pm, where we were told that there was a "problem with the ball thruster and wouldn't be leaving until 7pm". We left at 8 pm. 2600 passengers with 500 kids who you rarely saw or heard from except at the pools Food in the My Fair Lady Dining room was good. Not over the top, but much better than our last cruise of S.O.S. Can't remember the waiter's name, but then again, he never remembered ours! Dress code was never enforced, and our table mates always wore t-shirts and shorts. Very few "formals" for formal night. Our Room Steward was Aaron, who was more than attentive. We never lacked for anything, and clean towels were always readily available. Shows were the same as we had seen before, but we had an Olympic gymnast who was over the top. Comedian was ok, but we have seen better. Marc was the cruise director who was on the same ship when we went to Canada/New England in 2005. Welcome back party was held on the Cozumel night so not many people attended, but it still was nice. Hats were given as the Crown and Anchor gifts. The pool police were out in force in the solarium and chased out all those under 16. first time we have seen that happen. Always had plenty of deck chairs. Shore excursions.. Key West, we walked to Fort Zachary Taylor and the beach. Took a cab back to town and went to Kino's and many of the shops. Stopped by Sloppy Joes, and did a pub crawl. Back onboard by noon as we sailed away at 2pm. Wish this port was longer. For Cozumel we did the Punta Sur tour which included a mayan ruin, the beach, snorkeling, and the lighthouse. This was a great trip and worth the price.Ate at 1/2 Senor Frogs which everyone should experience! Arrived back at Port Everglades at 3:30am and Disembarkation started at 8:30am. We we off the ship at 8:40, and got our shuttle back to the hotel for the trip home. Read Less
Sail Date June 2008
So, this was my first cruise with my girlfriend, who has been on many cruises. She prefers RCI to the other cruise lines. As an R.N., I was paranoid about Norovirus (yes, I know - there's nothing that I can do about it, and I can pick ... Read More
So, this was my first cruise with my girlfriend, who has been on many cruises. She prefers RCI to the other cruise lines. As an R.N., I was paranoid about Norovirus (yes, I know - there's nothing that I can do about it, and I can pick it up anywhere) so I drove her crazy buying little bottles of hand sanitizer that I insisted that we keep everywhere. LOL! She had a travel agent book this entire cruise, and looking back, I think that I would have done things differently. As I write the review, I'll mention what I would have done differently. First off, I would have flown into Fort Lauderdale. It's worth the extra money to only be 7 minutes from Port Everglades. We flew into Miami, and were greeted by 2 very nice RCI representatives who would take us to Port Everglades. They had a Smarte Carte for our luggage because we had to walk to the Air Canada terminal to pick up some Canadian neighbors. We boarded the bus (it's like a coach), had a very funny driver (Lovell, aka "Morgan Freeman") and sat back for the 35 minute drive to the port. Getting through security at Port Everglades was easy, and getting our Sea Passes and being registered was easy. I was surprised, actually. You can tell, because I have an almost psychotic smile on my face in the Welcome Aboard picture. We then boarded the ship. Our room was ready, and we met our cabin steward, Roque (very sweet). We had brought shorts and tee shirts in backpacks so we changed and walked around the ship and then ate lunch in the Windjammer while a really great reggae band played. People complained a lot about the Windjammer, but I thought that it was pretty decent for buffet food. I don't know what people expect when you need to feed 2000 plus people. We went back to our room, and our luggage was there (yay!) and took naps. Our room was a really nice ocean stateroom on the third deck - fine for the two of us. Woke up for the muster drill, I was sweating in the life jacket. I have a neurological disorder, so I had a tough time with the flight, so we decided to skip our 6:00 dinner (note to self, book dinner later) so that I could get some more sleep and we went to Chops. Wow. For $40, we had AWESOME dinners with awesome service. Our next day was in Coco Cay, and it started out with breakfast in the dining room with a fabulous Filipino waiter. But we are at a table with senior citizens who didn't talk to us the entire time, and we felt a bit weird. We ate quickly and got off the ship and Coco Cay was really a lot of fun. We snorkeled almost the entire cay, swam, floated on beach mats, hung out in hammocks, explored the island and had a yummy BBQ lunch. Speaking of eating lunch, kudos to RCI for putting up hand sanitizers on the island, and for having WASH YOUR HANDS signs in every bathroom, and mentioning "seasonal viruses" and how to prevent them in every issue of the Compass. There certainly is NOT a lack of activities on CocoCay, the reef is beautiful, with a lot of tropical fish and creatures to look at. Bring reef booties or aqua socks, though, when you swim. We went to the dining room that night, and our waiter and assistant waiter were very happy, helpful people. However, our tablemates were about 50 years older than us (we are 34). Not that we are ageist or anything, but it would have been nice to sit with someone remotely around our own age. One of the men was very cranky and rude to the waiter and my g/f and I wanted to die. Next note to self - hunt down head waiter from the start and request table for two. After that, we ate all of our meals in the Windjammer. We could dress casual and sit with whomever we wanted, or sit alone. The singers and dancers really put their heart into it, but the shows are a little goofy. The comedian was very funny, though. There was always something to do, something to look at, someone to listen to. Smoking was a bit of an issue for me. I don't begrudge anyone the right to smoke, but it seems like someone was smoking everywhere on the ship - on the decks, in the bars, in the casino. We did go to the casino on smoke free night. I think I won a dollar. I have bad juju. LOL. People also don't seem to know when to stop drinking. There were A LOT of very drunk people, and we had some 30 kt east winds on this cruise. Rocking boat plus extreme drunkenness equals vomit. I felt very bad for the poor guys who had to hose off the decks and then scrub them with bleach because of people who don't know when to stop. Our next port of call was Key West, and we were held up for an hour and a half getting off the ship by border patrol checking our passports. We lost an hour on a catamaran sail and snorkel tour, which kind of sucked. The tour was sooooooo great, and I wished that I had gotten all three hours. After our tour, we came back to Key West, went to Mel Fisher's museum and then wandered around, just looking at things and talking to the native Key West folks, who are awesome, and we loved them. We felt like we really needed another day in Key West rather than the day at sea. I would have done that tour again, or a kayaking tour, or just walked around Key West more! The day at sea was nice - we spent the day in the pool, hot tubs, laying in the sun, playing ping pong and air hockey, but another port of call would have been so much better. But maybe that's just me. Disembarkation was a bit cattle like, but what are you going to do? We asked the porter that took our luggage if the bus that we were getting on was going to MIA and he said yes, then a RCI employee took our travel vouchers, which said that we were going to MIA. Ended up we went to Ft. Lauderdale-Hollywood, along with 2 other couples. The driver brought us back to Port Everglades after dropping off the other travellers, and we then got on the right bus and the employee who took our travel vouchers was a little rude to us. Oh well. There was a bit of traffic on 95 on the way to MIA, so we made our flight by the skin of our teeth. All in all, I thought that the cruise was fun. The next time I am going to plan the shore excursions on my own, because they are much cheaper when you don't go through the cruise line. I am also going to fly in as close as I can to where the port is. I don't think that anyone was sick on this cruise, but I washed my hands all of the time and used my hand gel constantly. My room and the ship in general appeared to be very clean and well maintained. The ship was decorated nicely for the holidays, and there were nightly Hanukkah services. I thought that the photography and spa services were overpriced (but everyone has to make money, I guess). I would definitely go on another cruise in the future. Read Less
Sail Date December 2007
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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