"**Ship had mechanical difficulties at several ports.We later discovered that this ship has had difficulties on several prior voyages, but decided to continue sailing putting dollars before passengers...."Read More
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1-3 of 3 Chicago to the USA American Queen Voyages Ocean Navigator Cruise Reviews
We wanted a gentle cruise exploring the Great Lakes. That's exactly what we got. Staff couldn't do enough for you.
Food good, stateroom clean, tours OK if you take all premium ones.
What wasn't good:
--There is no outside deck to walk on except a short semi-circle on top deck.
--Entertainment was awful. Played same jazz music every night-even when requests were made for ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for taking the time to leave a review. We are disappointed to hear that the experience on the Great Lakes did not live up to your expectations. We will pass your feedback along to...
Having had a very good experience on the American Queen Sternwheeler, New Orleans to Memphis previously, we were not hesitant to book the Great Lakes cruise and recommend to another couple who also booked it. Wow, the two cruises couldn't have been different. I'll break down our comments.
Precruise Hotel. Chicago Hilton nice hotel, a bit dated but elegant. Breakfast provided next morning but ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi VirgilMathias! We are disappointed to hear that you found your experience to be not a great value for the cost. We will pass your feedback along to the vessel....
Having taken three previous cruises with American Queen (Upper Mississippi, Nashville to Memphis, and the Columbia River) my wife and I were expecting the same excellent cruise experience on the Ocean Navigator cruise from Chicago to Chicago (June 4-19) which we just completed. We received just the opposite. Had this been our first voyage with American Queen lines, we would not even consider ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello djett! Thank you for your feedback. We are disappointed to hear you did not enjoy many aspects of the cruise. We will pass this information along to the crew....
Sail Date: June 2022
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