Cruise Ratings
6 Helpful Votes
Sail Date: July 2016
We are a senior couple and this was our first ever river cruise and we were not disappointed. The ship was beautiful with excellent facilities. Our stateroom was well appointed with a very comfortable king bed and a large bathroom. We were ... Read More
We are a senior couple and this was our first ever river cruise and we were not disappointed. The ship was beautiful with excellent facilities. Our stateroom was well appointed with a very comfortable king bed and a large bathroom. We were in cabin 216, well placed on the Sapphire deck and in the centre of the ship. The crew were all first class and made our holiday a wonderfully relaxing time. Cruise Director Tony was a wealth of knowledge on just about everything and happily shared his knowledge. The wait staff were very friendly as were the bar staff and It wasn't long before we knew their names without looking at their name badges. The food served was exceptional and a credit to the chef and his assistants. Entertainment was great, we especially enjoyed the beer tasting and the crew putting on their show. Great to see a different side of them. It was also great that we could take advantage of the slow walkers group on the shore excursions, at no time were we made to feel a nuisance. All in all we had a wonderful trip and will certainly travel with Avalon again should the opportunity arise. Read Less
6 Helpful Votes
Sail Date: August 2016
This was our Fourth River Cruise with Avalon. This ship is new, well designed and comfortable. Our room was on the top floor, Rm 322, beautifully sized for a river ship and nicely appointed. The Bathroom is unusually large for a river ship ... Read More
This was our Fourth River Cruise with Avalon. This ship is new, well designed and comfortable. Our room was on the top floor, Rm 322, beautifully sized for a river ship and nicely appointed. The Bathroom is unusually large for a river ship with a shower and marble vanity. The Cruise Director, Tony, is one of the best around, fluent in five languages, hardworking, knowledgeable and ready and capable of confronting issues as they arise and successful in their resolution. Captain Werner did an amazing job as well. The food is quite good with enough of a variety to satisfy just about everyone, a tribute to the Chef. Although the following issues are noted, they were an annoyance but did not seriously affect our overall positive experience. 1. There was some annoying noises in our room during the night but not all the time. They were attributed to the ship's negotiation through the many Locks in this Cruise, some 67 of them. 2. Due to the many Locks, the TV reception was often adversely affected as was the free WIFI on board. 3. Due to the Locks and the continually expanding river traffic, both commercial and the river cruise ships, we were delayed at one point over 6 hours that we eventually made up. However, due to the delays and, I presume, the scheduled length of the Cruise itself (from Amsterdam to Vienna), we generally had less time in ports than one normally has on River Cruises (time in port is one of the aspects that we like on River Cruises). The Danube also has a potential issue with high water which can interfere with the ability of these ships to negotiate under some of the lower bridges. In our instance, we were not impacted but came very close. A bridge near Passau (as I recall) is so low that we had to make an unscheduled stop just before it and board buses to get to our next port. The ship did pass under that bridge with a clearance of 1 1/2 ", we were told. But, as noted above, the Captain and the Cruise Director were aware of such potential problems and excercised notable concern and flexibility (with the approval of Avalon, no doubt) to do what they had to in the interest of the passengers. Due, I presume, to the length of the Cruise and the limited duration in a number of the Ports, we had several nights where local entertainment came on board. - very enjoyable - more than we've experienced on other River Cruises. The German countryside is a Post Card almost everywhere one looks and something to experience. Amsterdam is a delightful city. The Dutch are wonderful people. Vienna is a beautiful city with incredible buildings almost everywhere you turn. We attended a Concert one evening in Vienna that proved a highlight of the Cruise. Bottom line: as long as the 67 Locks (two were 84 feet high) are not a problem for you in terms of the times that they require to negotiate and, therefor, limit the time in the ports visited, this is an attractive itinerary. Read Less
7 Helpful Votes
Sail Date: October 2016
Our experience with this Cruise and Avalon in particular was top notch. The Passion was simple elegance, and her Captain Peter and his Crew were outstanding. From the moment we were welcomed aboard, we felt special. Our Panorama View ... Read More
Our experience with this Cruise and Avalon in particular was top notch. The Passion was simple elegance, and her Captain Peter and his Crew were outstanding. From the moment we were welcomed aboard, we felt special. Our Panorama View Room was immaculate and very well supplied, from linens and toiletries to a more than adequate number of hangers in the closet, and I wanted to bring the bed home with me, it was so comfortable. They thought of everything on this ship. If you wanted for anything, you had only to ask, and it magically appeared in your room. Ahmed, our Room Attendant, was very efficient in keeping two slightly messy passengers organized and neat on a daily basis. He was always smiling and helpful. The Chef, Michael, and his Staff created and served us some of the finest and most creative meals I have ever had. We enjoyed the professional and friendly wait staff ~ in particular, Tudor, who made our mealtime experiences fun with very special attention and good humor. The Captain, Peter, welcomed us to the Bridge and delighted in our questions and interest in the Ship and sharing the history and interesting points of our destinations. He is a brilliant man, and a superb Captain, who saw us through some difficulties with the level of the rivers and made our travels as close to perfect as possible. The Cruise Director, Vlad, worked closely with the Captain to make certain that every day was a positive experience regardless of alterations to the cruising schedule. In fact, if changes were made, the resulting tours were equivalent or mostly exceeded my expectations. The two men worked together flawlessly to overcome any complications and keep the passengers happy. On a side note, we are pleased that we booked two extra days in B & B's in Amsterdam and Vienna at the beginning and end of the cruise. It's nice if you have the time to be able to relax after a long flight before the beginning of the cruise and not have to rush off of the ship directly to the airport. Read Less
Sail Date: May 2018
We wanted to visit Budapest where my husband's Mother was born & heard rave reviews about the European river cruises. The cruise was very relaxing and all of the food & drink was excellent. We liked that we had the choice of ... Read More
We wanted to visit Budapest where my husband's Mother was born & heard rave reviews about the European river cruises. The cruise was very relaxing and all of the food & drink was excellent. We liked that we had the choice of eating in the main dining room or the bistro for lunch & dinner. All of the walking tours as well as all of the extra tours that were included were very informative and gave us a much better understanding of the history of the regions we visited. We especially like the convenience of having the bicycles on board so we could explore on our own. We felt that all of the staff members were extremely friendly and always willing to answer any questions we had. The only thing that could be improved on was the main dining room, it was hard to hear the other guests talking to us due to the acoustics. Read Less
Sail Date: May 2018
Highly rated. Great price. Great itinerary. Great service. The captain was extremely gracious during my conversations with him. Our table service at lunch and dinner couldn't have been better. Our room was towards the rear of the ... Read More
Highly rated. Great price. Great itinerary. Great service. The captain was extremely gracious during my conversations with him. Our table service at lunch and dinner couldn't have been better. Our room was towards the rear of the upper level, which meant we had exclusive access to the stern sitting room with coffee, tea and pastries. I would travel on Avalon again. The food was delightful and offered an array of selections at dinner . Wine service was consistently good, both lunch and dinner. At dinner you eventually find a table and server that works best for you. The onshore tours were well organized and just the right length. The evenings on the bow deck were enjoyable talking with other passengers. The serene setting was most enjoyable. This was a 14 day cruise and seemed long for our first, but the time passed quickly. We could have gone further if we could . Looking forward to our next d=cruise. Read Less
Sail Date: August 2018
We love Avalon and their outstanding staff! Avalon makes each guest feel welcome and special. My opinion, Avalon is more personal and not as commercial as some cruise ships. The Amsterdam to Budapest cruise appealed to use because we ... Read More
We love Avalon and their outstanding staff! Avalon makes each guest feel welcome and special. My opinion, Avalon is more personal and not as commercial as some cruise ships. The Amsterdam to Budapest cruise appealed to use because we wanted to relax and enjoy the scenery as we traveled. To start with, I have to commend Avalon for the fantastic trip we had, especially since our ship "Passion" was stuck in the Black Sea due to low water. Illumination, the replacement ship, and the crew from Passion were amazing. Our Capitan did an outstanding job navigating through the low water point. All the shore excursions went extremely well. Loved our cabin which was roomy with plenty of storage and of course the French doors opened to the view. The configuration of Illumination allowed us to dine in the lovely dining room or in the lounge area where we could watch the view as we cruised. Beautiful flower arrangements added a warm touch. FOOD was delicious! The Chef matched food to the areas we were traveling through. Our Tour Director was a real Pro! He was knowledgeable, personable and accessible! We really cannot say enough about Avalon and their staff and the way they handle their cruises. Yes, we would take an AVALON cruise again!!!!!!! Read Less
Avalon Passion Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.8
Entertainment 3.0 4.2
Public Rooms 4.0 4.8
Fitness Recreation 3.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 4.5
Enrichment 3.0 4.4
Service 4.0 4.9
Value For Money 4.0 4.6

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