Over the past year, I have read many negative reviews re: the MSC Poesia. My wife & I disembarked on Oct 22, 2011 in NYC from a 14-day R/T NYC to Quebec, Canada. on the beautiful MSC Poesia.
We have been on more than 40 cruises including Celebrity, RCCL, NCL, Costa, HAL, Carnival and Homes and we happily add MSC to the list.
* I cannot identify with any of the negativity that has been previously-expressed on these boards.*
The embarkation went exceptionally smooth and we were on-board in less than 15 minutes. We were met by a staff member who took us directly to our cabin- something that we have never experienced before.
The Poesia is a beautiful ship and its elegance is displayed throughout.
The ports of call were all enjoyable and the overnight stay in Quebec City allowed us the time to explore this wonderful city. The 14 -nights of sailing R/T from NYC was perfect for us since we live in New York and did not have to endure the hassle associated with airports.
All the staff members we encountered were outstanding and courteous. Our cabin stewards, Wayan and Delvin, who serviced our cabin were always eager to please. The cabin was always stocked with fresh towels and ice with impeccable house keeping skills .They were fanatically thorough in the way they made up the beds each evening ( they actually mitered the sheets right in the center- we have never seen this before). They always had a smile on their face whenever we saw them ( which was VERY often since they were always cleaning and vacuuming in the area).
The beautiful lounges and bars were the happening places, with the Zebra Lounge and the Il Pagalle Lounge having something going on most of the time. The various bars and lounges had different bands playing in the evening and the members of the Entertainment Team danced with the passengers from time to time.
The Entertainment Team was phenomenal. We tried to attend most of the activities as well as participate in them. This was exactly what we were looking for in a cruise. We got to know most of the Team while participating in most of the activities and won many of the very nice prizes. We not only participated in "The Ideal Couple Game",we actually won the title of "The Ideal Couple".
Although the shows in the Carlo Felice Theater were different than those we experienced on other ships, they were always very entertaining. We found the shows to be colorful, exciting and professional in everyway.
The taste and presentation of the food in the buffet restaurant were A+. The Il Palladio restaurant's decor was lovely and the food was absolutely delicious. The food choices were exceptional and prepared perfectly. If we did not like the Italian choices, we always had the option to choose from the Stars and Stripes side of the menu. Let's just say that we never went away hungry. Bravo to the Chefs! Our waiter Silvio, was wonderful. He went above and beyond in order to make our dinner experience very pleasant.
I was quite impressed with the diverse language skills of the staff and their ability to translate the various messages into as many as six languages, both accurately as well as quickly.
As I have stated previously, our cruise aboard the beautiful MSC Poesia was one of the best cruises we have ever experienced. It exceeded our expectations. All in all we thoroughly enjoyed our first cruise with MSC.
I hope MSC will consider returning to New York City in the future.