If you are a smoker, this cruise line is for you. I'm not a smoker and this cruise was one of the most disgusting experiences of my life. Wanted to spend a little time in the casino, but couldn't because it was too warm and full of smoke. Bar areas on deck 6 would have been excellent if not for the smoke and overly warm indoor temps. Even the employees were complaining! Patricia at the piano bar was hands down the Best entertainment on the ship. The food was horrid unless you could get in at places that had an up charge. I lost 8lbs. aboard my 21day Jade cruise because the food was so awful. The food on the Dawn was 3 steps up and quite good.

Our cruise was really 2 cruises back to back and a huge mistake was made. I received a letter in my stateroom telling me I was to move to an inside cabin when I booked a balcony for the whole 21 days! Very upsetting and no real help as guest services could not verify my original reservation. In the end, guest services sent a lovely, inexpensive bottle of champagne with an I'm sorry letter, which felt more like a pat on the head and an off you go.

We usually book another cruise before leaving the ship, but I don't think I could sail Norwegian again even for free. Cabin steward was OK room service food was always cold, Blue Lagoon was horrid. The Garden Cafe was like an inner city soup kitchen with a bit of variety. Do not use the ship's laundry for anything you care about. Stay out of the thermal spa/germ pit. Picked up a foot fungus even with water sandals. The excursions were very pricey and not always worth the money. Barcelona/Montserrat, Istanbul, Kusadasi and the Acropolis were fabulous. Pompeii Excavations a complete waste of money. Most of the excursions you couldn't understand the tour guide. The Jade service staff were very gracious and helpful and the sole reason I did not trash the rating to zero. Lastly, huge kudos to Captain Stephan for his good humor and keeping us all safe in the very busy cruise ports.