BALTIC CRUISE: Thomson Spirit Cruise Review by weesyl
Overall Member Rating
Destination: Baltic Sea
Embarkation: Newcastle (England)
Public toilets were few and smelt terrible, they were always breaking down.
Staff were excellent and very friendly.
Thomson excursions - Once you are on the bus the More tour guide in formed the people that taking your own photographs/video had to be paid for in euros and billed to your account on the ship, which I felt was ridiculous.
Doctor - If you require to go to the doctor may I add that you pay the full amount and at the end of your holiday they then invoice your account for insurance purposes,
Thomson seem to have lost a bit of their customer excellence , now they seem to give the hard sell everyday whether it was excursions or products on board, everyday they had specials for you buy which I felt were over powering.
Bingo - if you wish to play bingo on board you pay for your books through account, and any monies won are credited to your account which took a shine of the game.£5 for one book only!!!
The holiday itself was wonderful it was just disappointing about the weather. We had a rough seas bad fog for a few days, HOWEVER may I thank the captain for all his hard work in making our journey safe, everyday he would advise of the temp etc .
This is a lovely itinery I have waited a long time for trip and it was well worth it. Less
Cabin review: 104
Shower requires renewed, cabin could do with a full refurbish ,