This review is of the ship Legend of the Seas, i won't be reviewing the ports. First let me say that this ship is one of the smallest in RC's fleet. It was updated not long ago and the common areas and bars and lounges are quite nice. We met a ton of really great people on this cruise so the smaller size is nice for a more intimate cruise.
Unfortunately that's where the good ends! We have been cruising with RC for quite awhile (we are Diamond in the Crown & Anchor Society) and have seen a TON of cutbacks in the past few years. This most recent cruise, we discovered that they have even eliminated the pad of paper and pen in the staterooms. Such a simple little thing but important. We didn't see a single fruit carving, ice carving or fresh flower on this cruise. The food was mediocre at best, there were actually a couple of nights that I couldn't find any entree's on the menu that I liked, which has never happened before. Several people at our table ordered steaks and they were terrible, tough and full of gristle. When they updated the ship, they removed all the "maps" of the decks so you can figure out where you are going and replaced them with large touch screens. the problem is that the touchscreens never worked, so you were stuck without directions or running around trying to find a touchscreen that would work. The RC singers and dancers preformed twice in a 10 night cruise and the shows were just OK. The other shows consisted of a couple of singers/singing groups, a juggler and comedian. They were OK, some better than others. It used to be that the RC singers and dancers would preform a couple of small numbers before the other performers on nights when they weren't doing a full production show. I want to know what they are paying these performers for if they only have to do 2 shows in 10 days?!
Now on to the stateroom; we were in inside stateroom 7005, which is Category M. This room is exceptionally small but actually has a decent amount of storage. Here's the problem though; all the pictures that RC shows of this (and similar) staterooms show the beds apart. There's a reason for that; if the bed is together (queen) YOU CAN NOT GET OUT OF BED ON EITHER SIDE WITHOUT CLIMBING OVER THE END OF THE BED!! The rooms only have 1 night table so they have to put it on one side of the bed with the drawers facing the side of the bed so they can't open and the bed is almost against the wall on the other side. My husband had to slide sideways along the side of the bed to get out. another thing; THERE ARE NO FRIDGES IN THESE ROOMS!! In all our cruises, we have NEVER had a room that didn't have a fridge so it didn't even occur to us to ask. This was a big issue for us because i have medication that needs to be stored in the fridge. We tried talking to Guest Services and our cabin steward tried to help but they couldn't do anything for us so I was forced to give my medication to the cabin steward to put in a fridge somewhere until i asked for it. Not at all an ideal situation!
So unfortunately, because of the (what I consider) deceitfulness of RC (only showing the rooms as separate beds) as well as the cutbacks we have seen over the years; I think this was likely our last RC cruise. Every cruise we have faithfully filled out the Guest Survey given on the ship as well as the one sent by email and stated the issues but instead of getting better, things have gotten worse, which says to me that they either aren't listening or just don't care. OH, another cutback; They no longer hand out paper Guest Surveys at the end of the cruise, they will only send them by email. I find this VERY telling since they will lose a TON of feedback since a lot of the older cruisers don't do email or internet. They stated their reason "to save paper" which is interesting since EVERY single day our cruise compass was full of advertisements for items to purchase or art auctions etc.