Just off of a 3 night Century Bahamas cruise that was not close to previous Celebrity cruises in many ways.
We arrived at the pier at about 130PM ready to enjoy expedited concierge class lounge services. These were non-existent and not mentioned at any time. No crowds at the pier as we were nice and early and the smaller Century helped the process along. We had to be aboard by 2PM at the latest.
First impression came when I phoned guest services at about 5:15pm to ask why we had not yet departed (departure was set for 4pm) and to my surprise was told "sir we are sailing". Though I had a few glasses of sparkling wine at this point, I could see from our balcony that we were fixed to the pier and not moving. They continued to insist that we were in fact sailing though we did not depart for another half an hour.