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Cruise Ratings
1 Helpful Vote
Sail Date: April 2015
My wife and I have sailed on MSC Fantasia and MSC Splendida which are the biggest ships flying the MSC flag and decided at Easter15 to have a week in Santa Cruz, Tenerife and a weeks cruise on the newly refurbished MSC Armonia sailing the ... Read More
My wife and I have sailed on MSC Fantasia and MSC Splendida which are the biggest ships flying the MSC flag and decided at Easter15 to have a week in Santa Cruz, Tenerife and a weeks cruise on the newly refurbished MSC Armonia sailing the Canaries and up to Casablanca. Looking at other reviews there is a real mixed bag of good and bad re MSC. We had fantastic cruises on Fantasia and Splendida and our decision to sail on Armonia was different on the smaller ship but we had a first class experience.. We had one of the few balconies on the Armonia which gave us Fantastica experience with Freetime evening dining. This was brilliant and we always got a table for two with a personal waiter every night. He was an Italian called Agostino and he made our evening meal experience by adapting very well to our needs over the week.. We found the food very good but yes it was different to what we would eat at home but we adapted and enjoyed what we got. If you want burgers, pizza etc you can use the buffet, but that is not the standard of food we want on a cruise (Ok for a snack). The ship was lovely and although we missed the bigger ship experience it had enough to give us a nice experience. Entertainment around the ship was the most noticable compared to the bigger MSC ships with fewer places to sit and enjoy music etc. This easter cruise was full but we never felt that we were overcrowded. Always book the Alegrissamo drinks package even if you are not a big drinker as it is well worth it. Ice cream, bottled water, fruit juice and coffees are included which is great. Our favourite stop on the cruise was Arricife and if you walk towards the car hire at end of the pier there is a free shuttle service. Did not like Casablanca, it was intimidating and a very long walk through the docks. We moored overnight in Casablanca and there was very little entertainment on the ship which was poor. No shops or casino and theatre closed as well. Poor planning by ship. We do like like MSC and are doing a pre Xmas cruise on their newest ship MSC Preziosa in Dec 15. Read Less
Sail Date: February 2015
We have just returned from a 7 day cruise on the MSC Armonia from Gran Canaria. The cruise embarkation actually begins in Tenerife and sails to the Canary Islands and Morrocco. The ship is very clean and all of the public areas are well ... Read More
We have just returned from a 7 day cruise on the MSC Armonia from Gran Canaria. The cruise embarkation actually begins in Tenerife and sails to the Canary Islands and Morrocco. The ship is very clean and all of the public areas are well maintained and comfortable. Our cabin 9125 was of a good size and very well furnished with comfortable bedding including a duvet. The bathroom towels were changed daily and pool towels were also provided in our cabin. We had late seating evening dinner and the food was always edible, presented fairly well and hot. Obviously you have to take into account how much this cruise costs and don't expect 5 star food for 3 star money, but all in all the food was good. The buffet restaurant was of a standard buffet fare with complimentary tea and coffee available 20hrs per day. There is also a Pizza station and a Hot Dog, Hamburger, Chips, Waffles, and pancakes and doughnuts at the stations situated on the pool deck outside the Buffet restaurant at no extra cost. The only criticism we have of this cruise is that there is not enough activities going on during the day and it can be quite boring. However having said that the Theatre Shows on an evening were of a good standard and well presented. In our opinion this ship represents value for money but lacks the WOW factor of Royal Carribean or the Carnival Line. Read Less
Sail Date: January 2015
we have been on 46. Cruises before this one,embarkation was very good,the first shock came with the cabin,the ship had a section added to the centre of the ship in November,we where allocated a NEW cabin in this section,the wardrobe is 18 ... Read More
we have been on 46. Cruises before this one,embarkation was very good,the first shock came with the cabin,the ship had a section added to the centre of the ship in November,we where allocated a NEW cabin in this section,the wardrobe is 18 wide,my wife managed to get some of her dresses hung in the space,but there was no room to hang any other clothes,my formal night wear was left in our suitcase under the bed with all our other clothes,we complained,before we unpacked,and asked for somebody to show us where our clothes where to hang,the drawer space was o.k. For swimming wear,and t-shirts,but nowhere for dress shirts,and blouses,The shows in the theatre where watchable,the other entertainment was DIRE,every night in was hour after of hour of trying to get you on to the dance floor to learn how to do various dances !!! This went on every night for 2or3 hours,the singer in the British bar was good,but smoking was allowed,you could cut the smoke with a knife !!!,the library bar was small,the band must have though they where in theatre,they played as loud as they could,the entertainment team worked very hard,always with a smile on there faces,the front desk very good,always helpful,food is not great,but it is a cheap cruise line,so we did not expect lobster,the buffet on deck 11,is nightmare on breakfast mornings,a scramble to find a table,if it had not been about the cabin,we found the rest of the cruise value for money,when passengers got on at the stop,a lot where down complaining about the wardrobe space,so beware if you are allocated a so called new cabin,we got moved after 3days,to an original cabin,to much wardrobe space !!! Read Less
Sail Date: December 2014
1st let me give you the good points about this ship, it has been re-modernized and is a lovely ship to look at but i'm afraid that's it. Now for the bad, We have been on many different cruise lines in the past and have to say ... Read More
1st let me give you the good points about this ship, it has been re-modernized and is a lovely ship to look at but i'm afraid that's it. Now for the bad, We have been on many different cruise lines in the past and have to say that this is the worst by a country mile, the reception staff are unhelpful and struggle to speak English or choose not to understand you,There was a permanent queue of people complaining whenever we were there, The room we booked on the plan of the ship was a sea view cabin with no obstructions, unfortunately when we opened the curtains there was a lifeboat obstructing the view completely couldn't see anything out of the window and there was no natural daylight coming through, when i asked the reception that we had payed extra for an outside view i was told there was nothing they could do, The prices of drinks on board are ridiculous my 1st drinks on the ship were 1 large beer {just over 1/2 pint} and a vodka and coke it cost me just over 13 euros, so after the 1st day we decided to get the all in drinks which cost 30 euros each per day when they've added the 15% extra, we thought it would work out better until you realize that every bar on the ship is under staffed and takes on average 30 minutes to order and receive your drinks, even coffee in the day, which is obliviously done for a reason !!!. And now for the worst, the food in all restaurants is the worst i have ever experienced on cruises or in hotels, every time we hit shore was the only time we ate well, This is the 1st review iv'e ever written as we usually just leave it and just never go back there, but i feel really strongly about letting other people know about our experience aboard this cruise line, it was my wife's 50th birthday and we were really disappointed with everything we experienced on board, the ship is very unstable when at sea and be prepared for sea sickness something we've never had before and the sea was not rough at all, maybe the ship being extended might have something to do with it, the cabins are really small with king-size beds which are too big for the size of the room, i must add that the cleanliness of the room was exceptional thanks to the cleaner   Read Less
Sail Date: March 2014
After reading some of the reviews, our expectations were not that high but thought that, for what we were paying, it would be a cheap break. As we were already in Tenerife, we were not part of a large group so Check In was extremely ... Read More
After reading some of the reviews, our expectations were not that high but thought that, for what we were paying, it would be a cheap break. As we were already in Tenerife, we were not part of a large group so Check In was extremely efficient and quick, but unfortunately, no one told us that there was a shuttle to get to the ship, so we had quite a walk along the dockside. We were on board at about 12.30 and were pleasantly surprised that our cabin was ready for us. It had been made up with a double bed, not with 2 singles as asked for, but this was quickly rectified and made the cabin much more spacious. There was so much storage space and although the shower was quite small, the water was always very hot. It was all extremely clean, so no complaints there. The staff didn't seem quite so well trained as with other cruise companies, stood around talking to each other quite a lot, but plates were always cleared quickly in the buffet. The ship was very attractive in an art deco sort of way, I never saw a finger mark on a mirror or a dirty mark on a floor, there were always cleaners and painters around. I have never seen so many sun beds, even on the day at sea, there was no shortage. There were quite a few small sunbathing areas where it was nice and quiet.There always seemed to be crew around to move beds for you if necessary. It was a bit of a nuisance having to get a ticket for the towels and then to return them to have it cancelled but you got used to it. There wasn't a lot going on on the ship during the day, but that didn't bother us as we were off visiting the ports most of the time. The trip to Taroudant was very well organized and worth the visit. We enjoyed the shows, different theme every night, beautiful costumes. It seemed that the compere was just showing off all his language skills as his introduction went on for quite a bit but the pre show entertainment in the theatre by the entertainment team was hilarious. Unfortunately, the down side was the food. It was very ordinary but at least, unlike other comments, it was always hot, in the dining room anyway. After being used to Celebrity & Holland America, the food didn't compare. We were never hungry but only once or twice could say that the meal was excellent. I found the starters, soup & pasta/risotto better than the main course, so often skipped that. The buffet didn't offer a huge selection but there was a fresh pizza and pasta station at lunch time which was good. The highlight of the food was certainly the cakes which were freshly baked and the scones served at 4 p.m. We did find that there was a lack of information about the ports we were visiting. We have been used to being given a map with points of interest in with the daily bulletin, but it was difficult to even find out whether there was going to be a shuttle bus provided. Disembarkation was very quick & easy, we were told that we had to vacate the cabin by 7 a.m. but no one seemed to take any notice of that and we certainly weren't hassled to do so. Overall, it was an enjoyable cruise, the good points outweighed the bad. I would certainly cruise with MSC again, depending on itinerary and price.   Read Less
Sail Date: February 2014
We booked last minute and paid £199 each for an inside cabin but were upgraded to an inside which was nice. I think this may have been because we have cruised a dozen times with other cruise lines. Anyway we knew this was a much smaller ... Read More
We booked last minute and paid £199 each for an inside cabin but were upgraded to an inside which was nice. I think this may have been because we have cruised a dozen times with other cruise lines. Anyway we knew this was a much smaller ship than we were used to so our expectations were not high. Check in was fast and efficient and within 20 minutes of arriving at check in we were in our cabin. Cabin was spotless and had everything needed including a safe. We always had constant hot water. Cabin staff were very good and very attentive. We always eat I the buffets of any ship just because of my fussy husband who likes to help himself. The food was very good with lots of choice. There was also an outdoor pizza station and a grill serving breakfast and burgers etc throughout the day. Two small pools were too cold and since I saw no one in the pool the whole week I assume everyone else thought the same. There were two hot tubs but struggled to get in as it was full of small unsupervised children playing games, I love children but it was a bit annoying at times, again I assume this was because pools were too cold ? We don't usually bother with the entertainment as we like the casino which was very good however saw one show which was excellent. We are both tee-total so can't comment on bar prices. some nice shops on board considering it is not a large ship. We had a problem with a storm so the Captain decided to miss out a call and stay in Madeira for 2 and a half days which we were not too happy about especially as we had been to Madeira several times but the Captain has to keep us safe. While the ship was in port all that time the shops and casino on board did not open which was a bit of a nuisance. One other thing was they added 14 euros per day for gratuities which we found unacceptable, I am no scrooge but I just felt this was a bit too much and on the last day had them adjust the bill and paid half, there was no hassle doing this. All in all a good little cruise and would certainly use MSC cruise lines again but on one of their larger ships. Read Less
Sail Date: February 2014
This was no your first cruise and may I say if it was I would not Book another. To start the transfer to the ship was late totally disorganised which meant we lost Time on the first day. When we finally got settled in we used the main ... Read More
This was no your first cruise and may I say if it was I would not Book another. To start the transfer to the ship was late totally disorganised which meant we lost Time on the first day. When we finally got settled in we used the main restaurant and the the food was not very good at all Luke warm rather than hot, and the service was very slow all through the cruise the service from all staff was very poor, it seemed as if they just could not be bothered. We used the buffet area to eat on a few occasions and the food was cold, and not very appetising. The entertainment was poor not much going on during the day in the bars and lounges as they didn't usually open until 3pm on most days or as one waiter informed me when I asked when the bar would be open, " when we are ready". speaking to a lot of people on the cruise what they thought of it all they informed us they had stopped the service payment as they did not feel they had received good service. The only good points about the cruise was the cabin was good and well maintained by housekeeping and the all inclusive package. As you can guess from this experience we will be not sailing with MSC again. Read Less
Sail Date: February 2014
We booked for the 7th to 14th Feb 2014 cruise embarking in Tenerife. The itinerary included two further Islands in the Canaries and also Casablanca and Agadir. First impressions of the ship were very pleasing everything looked immaculate ... Read More
We booked for the 7th to 14th Feb 2014 cruise embarking in Tenerife. The itinerary included two further Islands in the Canaries and also Casablanca and Agadir. First impressions of the ship were very pleasing everything looked immaculate and very classy, we have cruised before with Holland America line and was not expecting anywhere near the same standard but were pleasantly surprised, we had inside cabins on Deck 8 and they were more than adequate, all of the staff from every department were excellent and it was always service with a smile, the food was excellent as were all the evening shows in the theatre. The entertainment team seemed to have a knack of being everywhere at the same time working tirelessly to keep everyone laughing ensuring none of the single people on board felt left out particularly at the dancing areas, we had a slight change to our itinerary due to a severe weather warning which meant we had our visit to Agadir amended to a day in Fuerteventura instead, the captain was very apologetic about it but I would rather that than suffer 30 feet swells just to say I had been to Agadir. Like some other readers I was a bit concerned about the amount of negative reviews I had read about this ship so I kept an open mind and I can honestly say I did not find a single thing that I could criticise about our cruise and I would definitely recommend it to anyone considering this week in the sun. We got this cruise at a very good price and was not expecting much for our money but MSC certainly impressed us. The only small things I would comment on are that the excursions are very expensive as are the drinks on board, if you study the drinks package deals before you go you will definitely find something that suits your needs, the excursions can be found very much cheaper on shore and most of the local taxis will do the same tour for a fraction of the price. Would we go again?.......Definately. Read Less
Sail Date: February 2014
DH and I are just back from 7 nights on MSC Armonia around the Canary Isles. We had a very enjoyable cruise and would sail MSC again although not such a small ship as we prefer larger vessels, but this is a personal choice and not a ... Read More
DH and I are just back from 7 nights on MSC Armonia around the Canary Isles. We had a very enjoyable cruise and would sail MSC again although not such a small ship as we prefer larger vessels, but this is a personal choice and not a criticism of the Armonia. Embarkation was different from the norm, but it worked and we were on the ship about 2 hours after landing at Tenerife airport , including the 45 minute journey to the port. Our cases were not far behind us. Our state room was lovely. Balcony "suite" with small seating area flat screen tv showing English speaking films on a loop(Not a great deal of choice), sky news and 2 other English speaking news channels. So much storage space and the wardrobe was very well appointed.Comfortable beds, hot strong shower, and all kept spotlessly clean by the attentive steward, who even managed a couple of towel animals ! DH was able to watch his beloved Chelsea play their match in the British pub or he could have seen it in the Cafe San Marco, which is a lovely place to have a cappuccino, cocktail, beer or glass of wine, as we did each night before dinner. We had continental breakfast each morning in our stateroom which was always delivered on time, with a cheery smile and usually preceded by a polite telephone message to say it was on its way, We could not fault the service,politeness and helpfulness of the staff delivering breakfast, but all staff on the Armonia, (with the exception of the extremely bullying and arrogant head waiters ) were a delight and so helpful and kind to us. We had breakfast on the last day in the Girasole outdoor restaurant and this was adequate and plates etc were cleared quickly from the table when finished. The drinks package is a must and enabled us to have cappuccinos, cocktails, water etc without worrying about a large bill, although we did incur the dreaded service charge on our bill at the end which came to about 100 euros. I believe I could have had this removed if I wanted to. I chose to pay it because of the good service we had from all on board. We do not visit the theater so I cannot comment on the shows, but we spent most nights in the Duomo bar on deck 5 where we watched people dancing and listened the the music played by the 2 groups over the course of the evening. We also spent time in the red bar, where there was a man and wife duo playing, or the Cafe san Marco with the pianist entertaining till late in the evening, the Armonia lounge on Deck 7 played host to more dancing and silly games. I could not visit the British pub due to the smoke but DH was happy with his one visit to watch the football. We enjoyed the evenings and spent many a happy hour chatting to new acquaintances, marvelling at the dance talents of the older generation (and we are in our 60s!) and generally people watching, whilst quaffing a cocktail or two . Due to problems with getting a table for two in the main restaurant we ate in the brasserie on deck 11 each night. Whilst not luxurious we always found enough to eat and could have dinner at our convenience, not having to attend at set times. I should also recommend the cheeseburgers at lunchtime. DH and I eat healthily at home but enjoy our "sins" on our cruises.One of our little peccadilloes is to eat cheese burgers and chips as often as we want when on holiday. We enjoyed one every lunchtime bar one, when we were in Maderia and visited the Violin restaurant for a three course lunch, so felt that a cheeseburger as well might have been mildly excessive. Embarkation was highly disorganized and showed the bad side not only of the Italian organizational skills but also the rudeness and arrogance of some English people and their sense of entitlement to the best treatment because we are BRITISH! All in all a very good holiday and am looking to book MSC again, although as before on a larger ship. Read Less
Sail Date: January 2014
We booked this cruise at a week's notice and got a very good deal, especially as we booked our own flights and just paid the cruise only price. We were very dubious about what to expect as many reviews from British travellers were ... Read More
We booked this cruise at a week's notice and got a very good deal, especially as we booked our own flights and just paid the cruise only price. We were very dubious about what to expect as many reviews from British travellers were quite negative. However, after seeing the way some of them behaved and especially those who refused to pay any gratuities whatsoever, we felt quite embarrased and even ashamed of our nationality as it is only the Brits who seem to refuse to pay gratuities unlike the rest of the Europeans who cruise. The treatment on board from all of the staff is exceptional, and we have regularly cruised with Carnival, Royal Caribbean and Celebrity. The ship is a perfect size, not too big, and all areas are spotlessly clean. The drinks package is extremely good value the entertainment first class and the food and service in the restaurant fine. We were a little disappointed with the hotness of the food in the buffet on deck 11, but that is a minor gripe. Overall we had one of the best cruises ever and thoroughly recommend the MSC Armonia. Do not be put off by negative reviews from folks who probably don't know how to behave on a cruise especially those who expect the earth and then refuse to pay any gratuities to the very professional and hard working staff.   Read Less
Sail Date: January 2014
Sailed from Tenerife to Morocco and back. 7 nights. Italian led ship. CLIMATE IN JAN-about 16-20c some wind and overcast and sunshine. Will be able to do a bit of sunbathing bit like a summer day in England not scorching, Plenty of ... Read More
Sailed from Tenerife to Morocco and back. 7 nights. Italian led ship. CLIMATE IN JAN-about 16-20c some wind and overcast and sunshine. Will be able to do a bit of sunbathing bit like a summer day in England not scorching, Plenty of sunbeds a part from on sea days. Good size pool. CABIN balcony suite 1016 nearly opp lifts so very convenient for getting onto sundeck 11./smoker area - spacious and very acceptable incl a bath good sized balcony and walk in wardrobe sete etc . Could sometimes here people in next cabin coughing. Cabin staff good attentive friendly. Clean cabins but not spotless eg windows to balcony had finger prints on them small detail. ENTERTAINMENT. Entertainment v good. Team work hard fab costumes and choreography. A variety of shows each night. There could be more enrichment activities such as talks and guest speakers. Library fairly poor. FOOD acceptable/some poor majority was previously frozen. Seemed to be lots of complaints. Coffee instant at breakfast so order your coffees from bar Tip get an all inclusive drink package before you go, It is good. CLIENTELE about 5 diff nationalities so all announcement made in several languages. Mostly over 60's VERY casual bordering on scruffy for a lot (mainly the non Brits) Hard to communicate even though I speak french and italian. DINING ARRANGEMENTS- 2 'formal' eves a week though lots people didn't look v smart at all. Two fixed sittings for food which I found a bit limiting. EXCURSIONS-.informative and interesting but expensive. Could have offered more of a range limited choices TIPS 7 euros a day added to bil unless you request it not to be.-we asked for this to be removed as wished to tip individually. STAFFvery friendly worked hard and tried hard esp pool staff and some of pool waiting staff and entertainment team. Restaurant was way overstaffed and tried hard but didnt appear v well trained. Seemed apologetic at times for the food. EMBARKATION Poor organisation lack of staff at embarkation-needs some reorganising. Reception staff v attentive, CONCLUSION glad I went on this cruise for Winter sun. Think we got what we paid for as cheap with all incl drinks etc. Sloppy in parts and good in others, Definately in the budget catogory of cruises. I prefer Thomson to MSC.If I go budget again think I will choose Thomson. Can recommend but don't have high expectations. Read Less
Sail Date: January 2014
My husband and I have just returned from a 7night Canaries cruise, first piece of advice if you book a private transfer through Travel Republic A2B Private Hire, it will tell you to go to desk 16, after queing up for 45mins we were told we ... Read More
My husband and I have just returned from a 7night Canaries cruise, first piece of advice if you book a private transfer through Travel Republic A2B Private Hire, it will tell you to go to desk 16, after queing up for 45mins we were told we were at wrong desk and should be at desk 4, if there's a que at desk 16 check out desk 4 first! We were slightly anxious about cruising with MSC as I had read some bad reviews. We picked this cruise up at a bargain price and decided to make up our own minds. Basicaly if you want excellent food, entertainment and luxurious cabins then book with Royal Carribean as on MSC the food was adequate, though usually served cold in the buffet and the Marco Polo Restaurant, it offers Steak or chicken and chips as an alternative but I would advise to stay well clear as the 'steak is a piece of thin frying steak and the chicken fillet battered to within 1" of it's life and looks anemic! Bedding was old fashioned woolen blanket and the pillows are so bad they feel like they were filled with cotton wool balls. I have been on quite a few ships but have to say that although weather was a little windy it was hardly the High Seas and the ship rocked and rolled at all time of the day and night in fact I am home now 3 days and still feel like I am on board!! Hopefully I have been of some help if you are thinking of booking a cruise on MSCArmonia, if you get it at the right price and you want a winter break go for it as long as you don't expect too much in the way of luxury, ship was clean staff (some very nice and smiley) others grumpy especially in the English Pub, ports lovely La Gomera especially, we met some wonderful people on board and had great company and a good few laughs, drinks package is a must for value and dress code although varied I didn't feel overdressed when I put on a nice cocktail dress for dinner in the evenings quite a few people did go to some effort.   Read Less
Sail Date: November 2013
One of the expectations of cruising is that the food will be of a reasonably high standard. We have cruised Celebrity, Cunard, Princess, Fred Olsen and others and the food has been a highlight. Food on board MSC Armonia was so appalling. ... Read More
One of the expectations of cruising is that the food will be of a reasonably high standard. We have cruised Celebrity, Cunard, Princess, Fred Olsen and others and the food has been a highlight. Food on board MSC Armonia was so appalling. as to be virtually inedible. One main course on the gala dinner was grilled prawns which turned out to be three complete prawns still on the shell and lying in an unidentifiable sauce garnished with an eggcup size portion of rice. How one was supposed to eat the prawns remains a mystery. The remaining meals and choices were equally as bad and usually served lukewarm. The breakfast buffet was dreadful with rubber scrambled egg and almost cold mini omelettes. The Allegrissimo drinks package was a bargain except that the promised choice of two white wines and two red wines didn't materialize. This was very sad as the balcony cabin itself was .excellent and larger than most other lines and embarkation and disembarkation were well handled. It is clear that MSC only offer lower priced cruises by sacrificing any attempt at food quality and presentation. Poor training meant that waiters frequently put the wrong food in front of you or missed a course entirely ( not a bad thing given the appalling quality. We won't be using MSC again or recommending it. Read Less
MSC Armonia Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 2.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0

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