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3 Santiago (Valparaiso) to World Cruise Reviews

We did enjoy the ship,how ever thought it lacked the wow factor. We enjoyed the QE last year much more. The ship seemed a bit higgle de piglle with stairs all over the place. Service was ok , but only ok over all. We have had better ... Read More
We did enjoy the ship,how ever thought it lacked the wow factor. We enjoyed the QE last year much more. The ship seemed a bit higgle de piglle with stairs all over the place. Service was ok , but only ok over all. We have had better on other ships and on ships with less star ratings. Ships Captain and Officers might have been on another planet,for what we saw / heard of them. When cruising around Easter Island no live commentary was given other than they were disembarking a sick guest. This even though they had lecturer staff onboard who could have made this very interesting. Ditto the food....it was ok. The staff running Brit/restaurant never followed up on complaints placed by other,s we dined with. Our waiters at dinner were good though. Kings Court, never had any staff offer to help guests with mobility problems, including my wife.Very poor. Shows did not match some other ships we have cruised on, again average shows for the most part really. Lecture,s some were in the main not to our liking, unlike the QE. However those that did interest us were ok. Our cabin 5099 was in a good postion and comfortable enough. The ship is due for a refit so was not A1 condition , but was kept clean and tidy by the cabin steward all the time. Shore trips, we did no ship tours as we had visited these ports a few month,s ago. Décor ...seemed odd to us with different carpet, pictures style's etc mixed up all over the ship. The ship gave us a smooth run across the South Pacific. Read Less
Sail Date February 2016
Boarding at Valparaiso went well. Our cabin was great, and we were on G deck, the lowest passenger deck. The cabin was very clean, and certainly larger than what we have had with other cruise lines at a similar level. What was good ... Read More
Boarding at Valparaiso went well. Our cabin was great, and we were on G deck, the lowest passenger deck. The cabin was very clean, and certainly larger than what we have had with other cruise lines at a similar level. What was good that our suitcases slipped under the bed, which we have not been able to do with some cruise lines. Our cabin steward Johnny was first class. Cabin was left immaculate each day. The ship was very clean throughout. Newsletters for the UK and Australia were available daily, which meant we did not feel disconnected from the World. The theatre shows were very much hit and miss for me. I have a low tolerance regarding entertainment, and if I am not enjoying a show within the first 10 minutes, I have no hesitation in leaving. I only stayed through 4 shows in the 20 days sailing. Some acts were dreadful unfortunately. We were on Freedom Dining, and unfortunately in the main, it was not a pleasant experience, to the point that we used the buffet more than the restaurant. We felt rushed most times, with being seated, handed a menu, and before we had even had time to introduce ourselves to the other table members, let alone time to study the menu, we were being asked what we wanted to order. The food was so so. My wife had to send her meals back twice due to asking for no meat to be served with blood in it, and having it delivered oozing blood. On one occasion, she ordered roast pork, and it was mainly fat and gristle, so she left most of the meal. If that had happened on our preferred cruise line, the waiter would have asked what was wrong, and would have offered a replacement, but the plate was just whisked away. Ordering the ice cream or sorbet was a joke, because each time itcould be drank from the bowl because it was melted. No good putting ice cream in hot dishes guys. One other thing on it. We are used to the table waiter going though the menu, explaining what each item was, and making his recommendations, then waiting a short while before taking orders. I am not French, and could not understand what some of the meals were with the menus referring to the meals using French words. A dumbo maybe, but surely, plain simple menus in English would not be too hard to do. The buffet was great. No problems there at all. The tables were cleared quickly, the choice of food was good, and we could take as long or as little time as we wanted to, to eat. Also, a nice touch seeing the tables in the buffet laid up for the evening dining. The pub, the Crows nest, and The Globe were evening hangouts for us, and we enjoyed each venue. The musical entertainment was good, the quizzes were good, the staff were great. The Battle Of The Sexes was great fun, but I would have liked to have seen some debates on World issues take place. The itinerary was not great, but we knew that, so no issues on it at all. Unfortunate that we could not get into Bora Bora, and disappointed to hear some passengers complaining about it. We have been there before, so no issue on not making it in. The dress code was relaxed in the main, though I think it could have been slightly more relaxed for the buffet in the evening, with the wearing of dress shorts and a shirt, or collared top allowed, especially so on boarding day and port days. It was good seeing the staff asking people to leave because they were wearing shorts, but disappointed that on one occasion they asked a man to leave, and 2 minutes later ignored a young woman that came In with thigh high cut off jeans with ragged ends. The dress code is a close thing, because on several occasions we seen women wearing what would be termed shorts being allowed into the dining areas, whereas a man wearing pants the same length would have been refused. Disembarking in Sydney was great. We self disembarked at 7:15am, though I staff member tried to prevent us leaving, because he said that he had not been informed that clearance had been given. We soon convinced him that it had, and that we were going off like it or not. From ship to the airport in 30 minutes using the train from Circular Quay. Cost $14 each, which included the airport access fee. (Seniors fare for Australians holding a Seniors Card. I think a couple of $$ more for those that do not hold one). This was a first cruise with P&O for us, after spending some years using another cruise line, so I guess the question is, would we book with them again. A close thing, but the answer would be yes. There was nothing drastic enough that would prevent us booking again with them. We managed the dining problems we encountered by simply using the backup option, and that was fine. When leaving the shows early, we simply went and listened to entertainment in another venue. Overall satisfaction was not excellent, but certainly good. Some tweaking of the entertainment and training of dining staff would have brought an excellent rating from us. Read Less
Sail Date January 2016
The marina is a very comfortable ship and we and our 4 friends had a great time. Staff is very courteous and helpful; entertainment was excellent; the 4 speciality restaurants were superior - my favorite was toscana (italian). The ... Read More
The marina is a very comfortable ship and we and our 4 friends had a great time. Staff is very courteous and helpful; entertainment was excellent; the 4 speciality restaurants were superior - my favorite was toscana (italian). The main dining room was a disappoint. service was slow and uneven and i generally did not care for the menu offerings. we tried it 3 times for dinner. the sunday brunch at sea was quite nice. however, it seemed to all of us that it was cut back from previous sailings (the effect of now being part of nclh ???). The buffet is superior as compared to princess and holland. lamb chops & lobster tails always available at the grill. unfortunately, the king crab legs which used to be available every day were absent for all but the last day or two of the cruise (another nclh cutback???). We tendered at all ports and unfortunately could not tender at easter island on day 2 of that port. bummer, but not oceania's fault. Lectures were very interesting and the lecturers seemed to know their stuff. (oh, btb, if you're saving your "o" points for their junk prizes, most of them have increased the number of points required.). O's transport is pricey and we booked private transport to/from the ship at a significantly lower cost. ditto for excursions. Read Less
Sail Date January 2016

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