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19 Rome (Civitavecchia) Princess Majestic Princess Cruise Reviews

May 21, 2917 Majestic Princess to Singapore After spending a relaxing week in Rome, we finally got to board the Majestic Princess. Wow, wow, wow. I was blown away by it from the minute we walked in! My experience was so positive. ... Read More
May 21, 2917 Majestic Princess to Singapore After spending a relaxing week in Rome, we finally got to board the Majestic Princess. Wow, wow, wow. I was blown away by it from the minute we walked in! My experience was so positive. We planted ourselves in our favorite room, Emerald 319 and obstructed balcony with no real obstructions! I’ve spent close to 55 days in that room on the Regal/Majestic in the last 6 months! I am a creature of habit I guess. Anyway the room is identical to that on the Regal, and for the most part the ship is the same except for a few important changes. Bed Linens and the new robes were fantastic, much nicer than I’ve ever seen on a Princess ship. They now use sheets between the comforters and I like it much better. The top of the bed is also covered in a lovely while sheet. Our room steward was The Casino is still in the same place but it looks different, however I did not spend any time there and cannot tell you how. The casino is no longer open to the floor above, so shopping is not as stinky now, more on that later. The vista lounge has changed but only a little; in the back of the room are Mahjong tables which are accessible for trivia players when trivia is held in that Lounge. Those tables are rented out at $10 an hour, including the whole set up, and the room is now called the Vista Gaming lounge. It is still the place where many parties take place. Club 6 is gone, totally MIA and in its place is a bar and smoking room. I barely went through it once. There are mid ship stairs in place now, making many people happy. The center atrium is the same except a few shops have moved. The regular store with candy and basics, well lots of candy, is on the 5th floor, opposite to the International Café. Service was fantastic, from the Barista’s to the Buffet (World Market Place) the servers were kind, hard working, and lovely to interact with. The food was magnificent. Yes, it was the best food I ever got on Princess. We were in the traditional dining room on the 6th floor aft, and our servers were incredible. There were so many dining options and for sure we did not hit them all in the 28 days on the ship. Frankly the food was so good in the main dining room we did not want to leave it ever! We had specialty dining given to us by our wonderful travel agent and we ended up turning it in for credit! I did hear that the Chinese food specialty restaurant was wonderful. There is little Pizza on the ship, you have to go to Alfredo’s to get any, and of course you can still order it from room service for $3, and its good. There isn’t any Pizza near the pool now, instead is a delightful little noodle bar with its yummy and different menu. Its next to the grill, which still serves up Hotdogs, burgers, and yummy fries. Next to Princess live is a Boba tea bar with the most incredible drinks (non-alcohol) and I became addicted from the first one I ordered. This bar also has some fancy coffee, no more cookies and no booze there. There was a ton of activities offered, many of them were basically sales presentations, seeming to be a normal part of the patter these days! As my friend Bob say’s “I applaud them as a stockholder and am alarmed as a cruiser” or something like that. Anyway trivia was offered too many times in Princess live, at least now they are giving teams writing boards, well board. Now there is a giant window outside of P.live so people can observe games in progress, or even play while outside. I met a gentleman (happy dentist) who had made his own boards for his trivia mates using cardboard and rubberbands, they were so cool and he got the materials by asking his steward for the cardboard (lots of boxes on the ship) and rubberbands! Brilliant idea. Ports were fantastic as they always are, my 2 private tours in Athens and in Petra turned out wonderful. Especially Petra, which was the tour of a lifetime! We visited Naples day two and had a tour with Fabrizio of course. We visited Paestum, one of the best Greek ruins in Italy, and it was amazing and quite educational.  Thankfully we had hired a guide to educate us about the ancient Greeks who lived here long ago.  We all loved the tour and stopped to eat and shop but I didn't buy anything.  We also went to a diary and water buffalo farm where we had a lovely lunch with the most incredible fresh cheeses and breads and OMG it was amazing.  I would be so fat if I lived here, am grateful that this food is not available at home, there is nothing like fresh cheese in Italy.  I'm drooling now! Next we went to Athens and since I was not feeling well Ken had to be me and managed the group tour that I had put together.  He did great and for this cruise we decided that he would be me and I get to be him!  This in and of itself is a total vacation for me and Kenny keeps saying how hard my "job" is!  The universe is divine in its lovely little lessons.  Ken said the group had fun and he also enjoyed it, I on the other hand stayed in bed and lolled around.  Later in the day I called Barb and Gary and we went to the duty free shop and bought some food/munchies.  Not that we need it her on the ship, it is like a food orgy here and man the food is very good. After Athens we visited Santorini, one of the Greek Islands.  We sailed into what used to be the center of the island but thousands of years ago there was a humongous volcanic eruption which blew half the island away, now scattered around the main island.  Most of the island is high above the bottom and you half to take a donkey, walk, ride a gondola, or hire a cab and drive to get to the towns.  I have a picture of my mom riding a donkey here, so I am always thinking of her as we go.  We visited the picturesque towns or Oia, and Fiera, and another that I forgot!  This is the most picturesque of all the Greek Islands and a first time for us!   After Santorini, we were tired and ready for the two sea days it take to transit the Suez Canal, which was interesting and quite picturesque.  On one side of the ship were the great sand dunes of Egypt and on the other side small towns and roads, as well as pontoon bridges and guards.  As we sailed into the gulf of Aiden, there are guard boats everywhere.  We are on Pirate guard now and being my mother’s daughter, I am not afraid and instead excited that I might see a pirate!  Of course no such luck. We have lots of security on the ship as well as off the ship with boats all around us filled with armed guards.  And all the railings have giant hoses wrapped around them which is used as a good defense.  We sail for three days as we make our way to Petra. We finally reach Aqaba on the Jordanian coast of the Red Sea.  Gary and Barbara keep reminding us that this is where Moses parted the Red Sea!  We don't see that, but we are off to Petra, which I missed last year because I was sick, for a change!  I always get sick on cruises and so far I am pretty good.  Hope I didn't just jinx myself, lol. I organized a private tour of Petra for $155 pp, in a small group of 13, instead of taking a princess tour with 40 at $300 pp!  Our Guide is Ali and he is amazing, speaks perfect English and takes amazing g care of us.  Throughout the tour he call us the “adventurers” and we all like that! We go inside caves that none of the other tours get into, and yeah I am able to walk the whole 3 miles down!  Petra is a blow mind, just amazing.  The Siq is a narrow slot canyon made of amazing red rocks, we could begin Utah/northern Arizona the only other place in the world that I know of that has these kinds of slots!  As we walk Ali illuminate’s us with stories of the ancient Nabateans who lived here long ago.  At the bottom, as the tour ends, I don't shop much to Kens amazement, instead we try to walk on but I am pooped and shaky and it is almost 100 here.  Ken puts me on a Donkey (just like my mom who was here some 30 years ago) and takes me back to a shady spot where Barbara and I wait while Ali finds us a horse drawn carriage to talked us to the top.  Ken and Gary walked back up the 3 miles, such determination and Gary is in his mid 70's.  We aspire to be just like them when we reach their ages.  The entertainment was great, both in the piazza and in the Theater. We saw several new shows, and lots of interesting acts including a duo called Branden & James, they were fantastic and I bought their CD! Also of great interest to me was Pete Best, the Beatles first Drummer who was fired before the band became famous. He gave a Lecture and answered some questions from the audience, most importantly he did not know the reason why he was fired! We got a good seat because we came early enough.  We had just participated in a Beatles trivia which was fun. The ports continued to be intriguing including Dubai, Abu Dhabi, Cochin, Sri Lanka, Penang, and Kuala Lumpur. For the most part, the Princess tours were not so great, consequently we canceled many tours and opted to go on our own to various places and many malls. We had all been to most of the ports anyway. After 4 weeks, we were ready to get off the ship. Singapore was a mess, at least the disembark was not so fun because there was a huge line for taxi’s. We had booked a 2 night stay in Singapore’s Katong district, at the Hotel Indigo. I loved this hotel so much, it was immaculate and the room was so comfortable. Although I did not have a tub room, I did make great use of the foot soaking bowl, which was very traditional. The food was very good. The staff was excellent, from the manager to the bellhop, and desk staff, they were all magnificent. While we waited for our room, we were given traditional tea and coffee drinks and the room was available quickly. They provided water daily, which was greatly appreciated. Finally, the neighborhood was incredible! We have stayed in downtown hotels, and a hotel at Changi airport but for sure this was my favorite neighborhood. We walked for miles getting to see old row houses, two story shops, and right across the street we discovered a wonderful store named Choo with hand beaded purses and so much more. We will definitely come back here! Read Less
Sail Date May 2017
This was on the 28 day cruise from Rome to Singapore. 1.        The restrooms in the common area (levels 5, 6 and 7) had 50% or more consistently closed due to maintenance or were not functioning.  There must have been issues in ... Read More
This was on the 28 day cruise from Rome to Singapore. 1.        The restrooms in the common area (levels 5, 6 and 7) had 50% or more consistently closed due to maintenance or were not functioning.  There must have been issues in construction or a maintenance issue for this to occur with such a new ship.  I reported this problem to the Passenger Service Desk. 2.       There was condensation dripping from the ceiling in the Princess Theater.  This occurred in the front section of the theater (about the front 10 rows).  The seats would get all wet and no one wanted to sit in them.  Or you would be sitting in them and all at once, you would have water dripping on you.  Again, appears to be a design flaw with the ship that A/C ducts were not properly insulated in order to prevent the condensation from the high humidity. 3.       Elevators were very hot.  Felt like no A/C.  Appeared to be a problem caused by the top floor (level 16) being very hot from door opening out to the pool area.  Again, there appeared to be a design flaw for the ship not being able to properly cool the upper floor and the elevator.  The rest of the ship felt warm all the time like the A/C could not keep up with the warm temperatures we had.  Poorly designed ship. 4.       The walls of our cabin made excessive noise anytime we encountered seas of 10 feet or more which isn’t even considered to be very rough.  I think we never encountered seas of over 13 feet.  The walls didn’t creak or groan but made a banging noise.  It would sound like someone was knocking on our door.  Twice during the night, my wife got up and went to the door thinking someone was knocking.  It was just a banging noise as the walls would shift or flex due to the rocking motion of the ship.  We have never encountered this on any other ship.  Again, appears to be a design flaw. 5.       On a 28 day cruise, we only had three production shows plus a repeat of one done earlier.  We usually have had two on a 7 day cruise.  That means we had only one half of the number what should be on a 28 day cruise.  Is Princess cutting back on the production shows? 6.       We marked our laundry to be done on a priority basis.  We noticed that were getting our laundry back after2 or three days.  We didn’t say anything about it earlier on the cruise but near the end of the cruise, we sent out the laundry we needed to have done for the balance of our trip.  We sent it out for priority on June 14 and when it wasn’t back by the early evening of June 15, I went to the Passenger Desk to find out what the problem.  They called the laundry and they said they could not find our laundry and we would hear something the next day.  I called the next morning (June 16) and the Passenger Service Desk said the Customer Service Officer would call back.  She called back while we were on tour and left a voice message that the laundry wasn’t lost but it wasn’t done yet.  It would be to us by 3 PM.  She said because there were too many Elite passengers, the ship had decided that Elite passengers could not have priority service with the laundry.  That was why our laundry was being returned late the whole cruise.  When we got back at 3:30PM, only one half had been returned.  I left three messages for the Customer Service Officer but she never returned a call.  The balance of the laundry showed up at about 5PM.  Is it true that a ship can arbitrarily decide to discontinue priority service for Elite passengers?  If so, shouldn’t there have been at least a notice given to the Elite passengers.  Can Princess just decide to delete or remove a service it says it will provide to Elite passengers like this? 7.       On the first night we got on the ship, I went down to the Passenger Service Desk to have a whole punched in our cruise card so we could attach it to our lanyards.  There were only 2 staff members manning the desk at 7:45PM.  After waiting about 40 minutes (and that was in the Elite line), we were told that they were not allowed to punch the cards due to the new locking mechanism for the cabin doors.  We were sent over to the ship store and after asking a representative, we were given a plastic sleeve that could hold the card and be attached to the lanyard.  Many people were upset about the time wasted in this situation.  Since elites probably use lanyards for their cards, this waste time annoyed your most travelled passengers.  My concerns are the following are as follows:  Why on the first night of the cruise with many new passengers getting on the ship, why was the Passenger Service Desk so undermanned?  Why couldn’t a simple sign be put up on the counter advising the passengers of this situation and a box of the holders set by the sign?  No one could think “outside of the box” and come up with a simple solution the serves the passengers better and frees up the staff at the Customer Service Desk. 8.       The trivia was held in the Princess Live.  Since about 95% of the seats in this venue are bolted to the floor, it made it difficult for teams to work together.  You had to crane over the back of the chair I front of you to confer with team members.  Again, a poor design flaw to have the chairs bolted to the floor.  You were unable to make a team circle for trivia. 9.       The food in the dining room can be described as unexciting.  Many of the dishes were blaw and limited in flavor.  The menu repeated about every 7 days.  The number of selections has been reduced from the past.  Had a lamb dish every night when most people do not eat that much lamb.   The salmon and chicken breast on the every night menu was dry and flavorless. 10.   This supposed to be a new ship but varnish on the rail on our balcony was already deteriorated and needed to be revarnished.  Again, questioning the quality of construction and maintenance.  11.   I may be wrong but having every sign on the ship, even its name on the hull, being in both English and Chinese makes we wonder how much the Chinese government paid Princess for this.  Since the largest group on the ship were from Australia and this ship will be going to Australia in a few months for cruises there and New Zealand, they disliked the signage being in Chinese.  A lot of upset Australian passengers. 12.   The casino was a terrible design.  Because about 40% of the space has been dedicated to a VIP Casino, the regular Casino was shrunken.  Things were so tight with the slot machines being so close together, you were unable to walk down an aisle when some one was sitting in a chair at a machine.  Terrible design.  Again, virtually all machines were Chinese.  Most passengers disliked the machines. 13.   Only twice was there ever a show in the Vista Lounge.  Again, on past cruises there would be shows going on in both the Princess Theater and Vista Lounge.  Caused the Princess Theater to be overcrowded.  If you wanted to see the first show at the Princess Theater, you needed to get there at least 30 minutes ahead of the show.  Due to lack of shows in Vista Lounge, it appears Princess is cutting back on the entertainment budget.  Very disappointing. 14.   Chinese passengers represented at most 10% of the passengers but food on the dining room menu and the International Buffet had at least 40-50% of the menu designed for them.  Disappointing. 15.   The high end shops you put on the ship had limited traffic.  These are not the type shops the passengers were looking for.  The traditional cruise store was much smaller and had a reduced choice of inventory.  Poor marketing decision. 16.   The substitution of a French restaurant for Sabatini’s was odd.  The French restaurant appeared to be virtually empty every night. 17.   No gelato ice cream anymore.  Bad choice. 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Sail Date May 2017
We are frequent cruisers & chose this sailing for the unusual itinerary and # of days. The ship is gorgeous, very much like the Royal Princess that we had sailed on previously. The Anytime dining service was the very best we have ... Read More
We are frequent cruisers & chose this sailing for the unusual itinerary and # of days. The ship is gorgeous, very much like the Royal Princess that we had sailed on previously. The Anytime dining service was the very best we have ever had on a ship, & this was our 51st cruise. We asked for the same table every evening & they were happy to get us in the same area every time that we went to the dining room. The embarkation & disembarkation were smooth, and our luggage was in the cabin when we arrived, maybe 10-15 minutes to get on board. When we got off the ship in Singapore we were thru immigration in less than 5 minutes. We went to a few of the shows, & most were good, especially enjoyed "ROLLER BOYS". The buffet area tends to be a little over-crowded, seems like a lot of people just go there to sit & chat or play cards, or whatever, so sometimes hard to find a table. The shore excursions were outstanding. We took a 3 day excursion from Cochin, India to the TAJ MAHAL, & it was terrific. A true once in a lifetime experience. Did an evening desert safari in Dubai & it included a camel ride which was great fun. I would recommend that to anyone. We had been thru the Panama Canal on a cruise, but sailing thru the Suez was quite different, it looked more like a small river. Egypt was on either side of the ship so it was very interesting. Extreme heat in Petra, but still worth every minute!!! All in all, it was an amazing trip, loved every minute of it. Read Less
Sail Date May 2017
We are Royal Carrabean cruisers and first time with Princess. One of a few cruises that included Rhodes in their itenerary. We spent 3 weeks on board.The ship is intended for the Chinese market. That is fair enough, BUT doing a ... Read More
We are Royal Carrabean cruisers and first time with Princess. One of a few cruises that included Rhodes in their itenerary. We spent 3 weeks on board.The ship is intended for the Chinese market. That is fair enough, BUT doing a Mediterranean cruise, we expected a bit of the local cuisine as most on board at least over 2000 we're from US, Canada, Australia and UK. Chinese were not the majority on this cruise, They didn't even offer FETA cheese when the majority of the 3 weeks was spent in Greece. FOOD. Not very good. Sit down quality was awful. The buffet was slightly better but the lay out very confusing. THE WATERMELON was SLIMEY and off for the first 2 weeks of the cruise it improved on the 3rd. STAFF. First 5 minutes on board encountered the most rudest staff on board. People were pressing their floor numbers in the lift and she went ballistic at 10 paying passengers. Not a good start. We accidentally left my husbands jacket with subscription sunglasses (worth $600) at the disco very first night. Went back to collect and it had gone missing. Went to enquirer counter where they confirmed it was not handed in. When we mentioned that if it was not handed in that it was then stolen! The staff member then said it was our fault for leaving it behind. So be aware people it's FINDERS KEEPERS on board. Kudos to Tony Keay though for at least getting his staff to look for it ENTERTAINMENT EXPERIENCE. The person who organised the seating, should be fired. You cannot reach 60% of the poker machines as the chairs are too big for you to squeeze through. Same everywhere around the ship. Dance classes in the piazza was a joke. I got trodden on pushed, shoved and hubby got a hand to the face by an over enthusiastic Chinese lady. Unfortunately during one of the shows, a fight broke out over seating which continued for over 8 minutes and ruined the show for many. Maybe if staff disallowed people sitting on stairs or standing in hallways because of overcrowding, this would not have happened. PLUSES. Best way to see the Mediterranean as long as you just use the ship as your moving hotel rather then expecting the ship to entertain you. EXCURSIONS. We spent over $2000 on land excursions and most were fantastic. Only minus for us was having to go to Kotor 3 times and Missing out on Messina because of weather. All in all I would do the Mediterranean cruise again but unfortunately not with Princess. Read Less
Sail Date April 2017
We did b2b Rome to Athens and Athens to Athens. Great time to travel and the weather was perfect. Embarkation was a breeze and we were on the ship in no time. The ship itself is beautiful. Although there were crew varnishing parts of ... Read More
We did b2b Rome to Athens and Athens to Athens. Great time to travel and the weather was perfect. Embarkation was a breeze and we were on the ship in no time. The ship itself is beautiful. Although there were crew varnishing parts of the deck??? The ship is only a month old but it is not unusual to have varnish fumes wafting in the breeze. Princess has moved pizza to deck 5. No more pizza by the pool. However you can get hamburgers, hotdogs or lobster??? on the pool deck. We boarded and went to the buffet. The food on the buffet was terrible, not buffet bad but really terrible. The noodles in the were overcooked and tasteless. The plates that went empty were not refilled. We met a couple that were told the water dispenser was broken maybe it would be fixed tomorrow. NO offer to get even tap water from the kitchen. Unfortunately this was their first princess cruise and will be their last. The staff was under trained. We met a couple who wanted to join us for the seafood fest. When we went to ask if there was room available they were told by a staff member that it was offered every night. I told her it was not. She checked and said it was tonight and one night next week. We were also told there was no lobster as this was 2 7 day cruises and lobster was only offered on the 14 day cruises. Wrong Again. The entertainment was not up to Princess (former) standards. The shows were just blah. The highlight was the string quartet in the Piazza. Fantastic. We check the patter and tried to make every show. Everyone must have agreed as the area was packed when they played. The only other exception was the show the last night of our cruise. Amazing voyage (I think) was a treat. Truly one of the best shows I have seen on a cruise ship. We chose anytime dining. Mistake?? Wow we have never waited more than 20 minutes for a table and several times we waited over 30 to 40 minutes. Wow and now they take reservations??? So while you are waiting the folk with reservations waltz in front of you.??? The dining room does hand out pagers so you can go have a drink or whatever while you wait. Twice the line was so long they ran out of pagers. Overall the dinners in the dining room were good. Our first breakfast was in the buffet. After spending several days in Rome the coffee on the ship was not good. I was offered and purchased a coffee card, and was then told the machine was broken. Really?? I have no idea what they substituted for scrambled eggs but they were just NASTY. Same scrambled eggs in the dining room. Get an omelet. Because the buffet was so bad we ate in the International Cafe most mornings. The coffee machine worked and the parfaits were great!! Next to the Cafe is Alfredo's where the pizza was relocated. The food there was excellent especially the eggplant but again the wait times were long, 30 to 40 minutes to get a pizza. Overall I was very disappointed in the service and buffet. I found myself telling other passengers this is NOT typical Princess. All of the first timers I talked to said it would be their LAST Princess cruise. Our room and cabin steward were fantastic. Room was spotless and tided every day. Read Less
Sail Date April 2017
we chose this cruise to meet up with relatives on the ship who had travelled from Canada, We were disappointed with the entertainment we had to wait for 2 weeks for the one and only big spend show by the resident company. The food was ... Read More
we chose this cruise to meet up with relatives on the ship who had travelled from Canada, We were disappointed with the entertainment we had to wait for 2 weeks for the one and only big spend show by the resident company. The food was poor in the Allegro set time dinning not very imaginative cold and please do not have the short ribs a mix of grissle and fat the menu was repeated for the second week. The Market place self service was disorganised much too big and like food was never together for eg if you had cooked breakfast the fried eggs were 3 aisles away from the bacon. Hot food was not held at a high enough temperature.This I found very worrying. The shore excursions were overprice.The drinks were very expensive. Disappointed that we went to some islands twice they were repeated the second week. overall the cruise was very overpriced This was not how memories are made Read Less
Sail Date April 2017
Ive been looking to do a Mediterranean cruise for a while and I liked this one because of the itinerary plus it was new. The down part to the sailing was originally it had Valletta,Malta and Kusadasi, Turkey on the itinerary and after I ... Read More
Ive been looking to do a Mediterranean cruise for a while and I liked this one because of the itinerary plus it was new. The down part to the sailing was originally it had Valletta,Malta and Kusadasi, Turkey on the itinerary and after I booked it they changed the itinerary to go to Kotor, Montenegro and Corfu, Greece instead. Eventhough the replacement ports were amazing, I still had my heart set on Malta and Kusadasi. A few passengers I've talked to felt the same way. We had a suite because there were four of us, my husband and I plus our two boys 15 and 10. My 10 year old loved the kids zone and went there a few times. Sometimes he wanted to go but they were closed. They had play station, crafts, painting, he loved it. My 15 year old spent alot of his time at the basketball court. Although he loved the basketball, the court also had an area for tennis or raquetball and seemed if you wanted to play basketball you had to make way for other balls coming your way. The crew was amazing. The sit down dining was wonderful. No Complaints. The Marketplace for breakfast, lunch and dinner was ok but not the greatest. Had a hard time finding things in an order. Seemed the food was not "set" up correctly, like you had to search everywhere to get one thing because the plan was flowing. The food options seemed to be geared for the Asians, and for someone who doesnt like Asian food too much, I was a little disappointed. Some foods didnt even look familiar to me. Desserts were good but I think they should have more food options. The entertainment seemed to be a little lacking but overal we had a great time and would definatley do it again. Read Less
Sail Date April 2017
We bought this cruise 15 mos ago while on another Princess Cruise. We were sold the Maiden Voyage on the new Princess Majestic. We were sold a 21 day Mediterranean Odyssey. Unfortunately, we were never informed that Princess moved up ... Read More
We bought this cruise 15 mos ago while on another Princess Cruise. We were sold the Maiden Voyage on the new Princess Majestic. We were sold a 21 day Mediterranean Odyssey. Unfortunately, we were never informed that Princess moved up the sailing date and we were NOT on the maiden voyage, or that we were NOT on a 21 day cruise, but 3, 7-day cruises. And, believe me, there is a big difference. Additionally, there were no port talks or informational lectures. The person who was supposed to do them, could not. They apparently don't have a plan "B". They started the lecture series and port talks after we got off the ship which didn't do us any good. Many other well-traveled cruisers we spoke with were also disgusted with boring food, dirtiness of the cabins, poor entertainment, lack of lecture series and port talks. They plan on letting Princess know in their "after cruise comments". I'm sure you will be hearing from them, too. We expressed our shock in the "Bait and Switch" we were sold and the cruise we ended with. Customer service on board the Majestic referred us to Corporation. After over 20 cruises w/Princess, we felt we should have received compensation for our extreme disappointment and displeasure. We spent over $10,000. on the cruise. They offered us $250. per person credit on our next cruise w/Princess! What an insult! The Majestic Princess is for new, cruisers from Asia who don't know what real cruising is, not well-cruised (former) Princess customers. We cannot express how disappointed we are with their lack of concern for former loyal customers and their poor attempt and correcting their "Bait and Switch" on this cruise. Obviously, since we have been on many Oceania and Viking cruises, they will be our choices in the future. Read Less
Sail Date April 2017
our first suite after 21 princess cruises. Chinese influenced ship (we thought slow boat to china) and all new musicals chance to reaffirm our faith see places I served in. Food usual princess quality, ports changed a privledge of ... Read More
our first suite after 21 princess cruises. Chinese influenced ship (we thought slow boat to china) and all new musicals chance to reaffirm our faith see places I served in. Food usual princess quality, ports changed a privledge of princess. Only one musical not 3 as advertised but it was very good. Chinese specialty food cold and mediocre the time we tried it. Tours were moderate to stress on most stops not much for handicapped folk. We used cabs mostly and got around less costly than tours. Staff was superb in all areas especially the Maitre D who took special care of us handicapped folks. Ship is very pretty the ceiling in central area is breath taking and a marvel. smoothest onboard and disembark everi. Since ship is destined for China sea and then Australia region most staff were knowledgeable in several languages and were a mix of Asian and European. Dont get me wrong, the ship was beautiful inside and out, but on a ship not even christened yet,we thought they could do better Read Less
Sail Date April 2017
We decided upon this cruise for the itinerary (Embarkation in Rome, then to Sicily, then various ports in Greece, disembarking in Athens), . Although not disappointed in our ports, we were extremely disappointed in the ship itself. The ... Read More
We decided upon this cruise for the itinerary (Embarkation in Rome, then to Sicily, then various ports in Greece, disembarking in Athens), . Although not disappointed in our ports, we were extremely disappointed in the ship itself. The food was really disappointing ... even in the specialty restaurant. The World Fresh Marketplace was a nightmare to maneuver, with little seating available. And, the food seemed anything but "fresh" most of the time. With 34 cruises under our belts, the food was most notably the worst of any previous cruise experience. Staff seemed not to be oblivious to our needs. Although we knew this ship was geared to the Asian market, we certainly didn't anticipate that the staff would seem to cater more to the Asian passengers than to American & European passenger, which we witnessed on more than one occasion. Disorganization, which can be somewhat expected in the inaugural season, was evident in all ship activities, especially shore excursions. All-in-all, the entire cruise experience was quite the disappointment. Certainly would return to the destinations ... but not on Princess. Ruby level past passenger here, and this most assuredly will be our last Princess cruise. Read Less
Sail Date April 2017
My Wife and I chose this cruise mainly due to its Mediterranean Itinerary as we had not cruised with Princess before. The destinations themselves were all great to visit - although there were some issue with the itinerary changing. With ... Read More
My Wife and I chose this cruise mainly due to its Mediterranean Itinerary as we had not cruised with Princess before. The destinations themselves were all great to visit - although there were some issue with the itinerary changing. With three weeks on board, we ended up visiting Kotor three times, which although a lovely place, became a bit much. Cruise itself was not up to the standard of other cruise lines that we have been on. For the first two weeks slimy Watermelon was served for breakfast, which was just disguising :-(. Food quality and variety overall was just average with my wife sometimes struggling to find something to Her taste. The seating layout throughout the ship was also poor with it sometimes being almost impossible to access a seat - especially the poker machines in the Casino. The Hollywood Pool Club, which was also used as the only night club, was poorly thought out and seem to be an after thought with very poor patronage. I could go on, but others seemed to have covered that well. Read Less
Sail Date April 2017
Picked this cruise because we have used Princess before. The ship was new and originally going to places we desired. However, troubles in Turkey saw port cancellations, port triple up and rescheduling. Eight of the 10 Princess tours ... Read More
Picked this cruise because we have used Princess before. The ship was new and originally going to places we desired. However, troubles in Turkey saw port cancellations, port triple up and rescheduling. Eight of the 10 Princess tours we took were quite ok, even for the price. However, although the Amalfi Coast was great the Naples bus tour guide was terrible. Too much extra-sales baggage to cope with. The other poor tour was in Rhodes, which was a fantastic place, where the guide was softly spoken and newish. The Greek tours had nil high level sales pitch as did the Mt. Etna tour. The front desk staff must have been under pressure since they were far from friendly. The rest of the staff were wonderful. The food was good except the choice of desserts was less than on other ships. The laundromat token dispenser was woeful. Access to the seas was constrained, we love cruising but felt we were isolated. Our balcony looked down on the tenders and we could not see the sea immediately below us. There is no real promenade AROUND the ship and we love to promenade and exercise on deck 7. Much of the upper deck was covered with plastic sheeting above the railing which further isolated us. The cabin was really good but don't get one with an adjoining door to another cabin since they are paper thin and you can hear the folk next door easily. Bad if there are kids next door. One of the really good things was although the ship had so many people on it we never felt crowded. Princess entertainment was patchy but the best thing ever was the elegant string quartet and of course the trivia contests. We had know difficulty with the tender transfers whatsoever. Some people forgot that at some of the ports no ships could have berthed. An average cruise mainly affected by the ship's design for me. Read Less
Sail Date April 2017
This was not our first cruise; however, it was by far worse than we could have imagined. What was wrong? Cold food, lack of quality in the bedding, inconsiderate crew, and It just seemed like everything was filthy. We were always seeing ... Read More
This was not our first cruise; however, it was by far worse than we could have imagined. What was wrong? Cold food, lack of quality in the bedding, inconsiderate crew, and It just seemed like everything was filthy. We were always seeing crew members cleaning on prior Princess cruises. In contrast, we saw the same dirty spots remain from day to day on the Majestic Princess, whether it was on the floors, on a table, or on the walls. Plates in the buffet were never very clean, either. Princess lived off their reputation, rather than lived up to it with this ship. It was almost like they were short on entertainment, so they compensated by subjecting the entire ship to activities such as line-dancing lessons and a disc jockey in four-story atrium area. Overall, the cruise wasn't enjoyable, and we would rate it a "2" on a sale of 1 to 10 with 10 being the highest. Read Less
Sail Date April 2017
We choose this cruise for the ports of call, which were all good. But the ship albeit shiny new and very clean was very disappointing the entertainment was very poor, only one show all week, pianist on several times a day, boring after the ... Read More
We choose this cruise for the ports of call, which were all good. But the ship albeit shiny new and very clean was very disappointing the entertainment was very poor, only one show all week, pianist on several times a day, boring after the first time, string quartet good but again every day. Small band ok but bit past it, disc jockey playing music for young teens only, very little other entertainment. Bored and in cabin by ten every night. Staff polite but knowing they have no future on board were not particularly helpful happy or polite. Had to complain twice in restaurant as food was not cooked. Good food in help yourselves but cold by the time you got to your table..Bar prices were extremely expensive. No small token to say maiden voyage. We will definitely not cruise with princess again unless they can guarantee much better time. Would definitely like to hear what they have to say. Read Less
Sail Date April 2017
We hadn't taken a Princess cruise for a few years and were really excited to try a brand new ship. The Majestic is beautiful and sparkling without being gaudy. We knew that there might be problems to be worked out on a new ship, and ... Read More
We hadn't taken a Princess cruise for a few years and were really excited to try a brand new ship. The Majestic is beautiful and sparkling without being gaudy. We knew that there might be problems to be worked out on a new ship, and there were. Some of the issues were really minor, others not so much. EMBARKATION AND DISEMBARKATION: Both were excellent - well organized and quick. PUBLIC ROOMS: The Internet Cafe and Library was a joke. Only 2 computers and about 12 ft. of book shelves that were half full. Seriously? Some of us don't have our media sources attached to our wrists at all times, and some of us still get pleasure from actually holding the printed word. The fitness center was large and extremely well equipped. There must have been 25 treadmills - more than I've ever seen in any gym! There was a separate weight room and a separate room for exercise classes. The center plaza was much larger than expected and had a raised platform for entertainers. This was the only place we found for dancing which was disappointing for us. No more Explorers Lounge or Wheelhouse, and the Vista Lounge was really set up for gambling. The 3 different dance lessons offered on this cruise were fun and Gary was an excellent teacher. The restrooms were really problematic on this cruise. Many of them had several non-functioning toilets. You'd think that something like sanitation would be one of the kinks they'd have worked out before ever launching. There was a venue called "Princess Live" which was a sort of theater where they held many of the onboard games. It would be a fine room for "The Newly Wed Game" or things of that nature, but it was impossible for any kind of team games because the chairs didn't move! There was no way to group around a table (there weren't any tables) or just put your heads together to come up with your answers because all of the seats were in rows! Basically this was a useless space, at least for the kinds of things they used it for on this cruise. The shopping area was very pretty with lots of upscale shops. I didn't see anyone in any of the shops ever, but maybe the Chinese market will appreciate this area. The theater was pretty with comfortable seats, and the entertainment was fine. We especially like the large production shows and this cruise offered just one. It was good, not great. CABINS AND BATHROOMS: The rooms didn't really look much different than any others. It was very subdued in color to the point of being bland. Our balcony cabin was average in size with 2 chairs and a small table. There were NO amenities in the bathroom other than a bar of soap! I asked for body lotion and it was then supplied. The shower might have been a tad bigger than other Princess ships we've been on. This is the first ship (and we've been on many different lines) where I could plug a nightlight in the bathroom. A small thing to be sure, but I really appreciated it. The bed was comfortable enough but nothing special in my opinion. I'm not sure what all the raves are about on the message boards. We still love the closet space on Princess and the way the closet hallway is shared by the bathroom rather than in the entry hallway to the room. The carpeting in the room was so new that it was full of lint. Our room steward vacuumed daily but by evening it was already starting to get linty again. But here's the real problem we had with the carpet . . . it was soaking wet outside the bathroom door!! Our room steward said something about the shower leaking in the room next door. He brought in a shop vac to remove the moisture, and then we had a giant blower in the room all day for the next 2 days. I guess that isn't nearly as bad as the people we met who had a toilet that only worked part of the time! The room fridge had an ice bucket in it . . . that's all! We're accustomed to having the fridge stocked with an assortment of beverages. The only beverage in the room was a large bottle of water with a hanging price tag. For a new ship, I was surprised at the crummy hair dryer they provided. It was already wired into a drawer in the vanity and was the type you might find in the cheapest hotel room. DINING: We really enjoyed the layout of the buffet - very different from the old Horizon Court which we don't like at all. There were two oval sections to the buffet with many of the same offerings, but if you really wanted a full picture you needed to go around both sections to find different dishes. In between them was the salad bar area. Unfortunately, there was very little selection of toppings for salads, especially in the protein category - no grilled chicken, no turkey or ham chunks, no tuna fish. There is a separate room for the bakery. If desserts are tempting for you, you might like the fact that you don't have to walk past all of the goodies when you're getting your meal. Instead of Purell dispensers at the buffet entrances, the Majestic has hand-washing stations supplied with 3 sinks. . . a nice idea but not very practical. I'm guessing that lots of people won't take the time to actually wash their hands and will just head for the buffet - yuck! We always opt for Anytime Dining because it gives us an opportunity to meet interesting people. That was really a challenge on this ship. At least half of the passengers were Chinese and traveling with big family groups, so there were only a limited number of English speaking passengers choosing to dine early. Just about every meal involved a lengthy wait for others to join our table, and usually when we had 6 people we'd just give up waiting and order. The very worst night was following the "loyalty" party with the captain. There were a lot of Platinum and above passengers on this cruise, so there were two timed parties Ours was at 7:00, so we headed to the dining room about 7:45. We were handed a beeper and told there would be a long wait. About 15 minutes later we found out it was going to be at least another hour! According to the Patter, one of the two fixed seating dining rooms opened for anytime dining at 8:00, so we headed up the stairs to eat there. The hostess said we needed to go to the other side of the dining room to be seated, and the gentleman on that side said he wasn't seating anyone and we needed to go back across the elevator bank to the side we started on! At this point the maitre 'd came along and whisked us to a table for 2. The Anytime Dining concept was not handled well at all on this cruise. We found the food to be uninspired and pretty mediocre. Most of the food was lacking in seasoning and was quite bland. In fact, the most memorable food I had on this cruise was a Cobb Salad at lunch in the main dining room. THE FRONT DESK: Oh boy . . . these people really need to get some training. The lines were always very long and slow moving, and the staff often couldn't answer fairly basic questions. And here's a news flash for those of you who sometimes don't spend all of your onboard credit. Some of your credit is non-refundable (like the credit you get from Princess for future bookings, promotions, etc.) and other credit that you get as a gift (like the kind many passengers get from their travel agencies) is refundable. Any unspent refundable credit used to go back on your credit card automatically at the end of the cruise. Now you have to wait 2-4 weeks and you'll get a check issued by some third party (not Princess). Watch your mail carefully so you don't think it's junk! EXCURSIONS: The only ship sponsored excursion we took was in Livorno. We've been to Florence twice before, so this time we decided to take the Cinque Terra excursion. Since it was a full day trip, we used the Princess excursion to make sure we got back to the ship in time. We'd put this excursion in the "just okay" category - not through any fault of the tour guides, but basically because we expected it to be much more picturesque than it was. For the amount of uphill and downhill walking we needed to do, the payoff should have been much better. This is NOTHNG like the Amalfi coast for beauty, quaintness, shopping, or anything else. Next time we're in Livorno we'll try something else. In summary, we had a good time in spite of the annoyances. We've never had a "perfect" cruise, but we always have fun, and this was no exception. Read Less
Sail Date April 2017
We booked this cruise as seeing the ads for the new Majestic Princess it looked spectacular, and who wouldn't want to be one of the first to try it. For me it just didn't have any wow factor. The atrium was nice but ... Read More
We booked this cruise as seeing the ads for the new Majestic Princess it looked spectacular, and who wouldn't want to be one of the first to try it. For me it just didn't have any wow factor. The atrium was nice but that's it, no thinking this is fabulous. We like to spend our evenings having a few drinks in bars but there are only 3 on Majestic with very Iimited seating, this I was told was because the Chinese don't drink much Alcohol and as the Majestic is going to Shanghai soon it's set up for the Chinese market. The entertainment in the bars was very good but unless you got there very early you had to stand. The next big complaint was the food, it was just awful. It didn't matter where we ate it was Luke warm with no variety. Bland, cold food for 7 days was just awful. Again they have catered for the Asian market and not thought about the full price European guests. All in all a very disappointing cruise. Read Less
Sail Date April 2017
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners ... Read More
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners pulling heavy cases. We were quickly transported by coach to the terminal where Majestic Princess was moored. Embarkation was exceptionally easy and we were on board by 12.30 p.m. We decided to see if our cabin was ready, and it was, so we were able to drop our hand luggage and start exploring the ship. After a short complimentary session on the Shooting Range on Deck 18, we visited the Hollywood Conservatory on Deck 17 which is particularly relaxing and impressive, with a covered pool and quiet area. As we started off on the top decks we soon discovered the buffet and it was not yet very busy. Lunch proved a good start to our cruise. We followed this up with a guided tour of the extensive and luxurious Lotus Spa. By 5.15 we were unpacked and ready for the safety drill and it proved to be the longest we have ever had on any cruise (this was our 9th). The crew were very efficient in organising it but every part of the procedure was broadcast in English and Chinese. It was rather amusing too, as the crew were regularly having to wake up passengers who had fallen asleep. Obviously it is necessary but the dual languages made it frustrating for everyone concerned. Majestic is a sparkling new ship and we were impressed by the excellent finishes. Although there were around 3000 passengers on board it never seemed crowded. Our cabin was on Deck 9. It was a good size and comfortable, especially the bed. Everything worked well in it. The steward, Lin, was cheerful and efficient. The bathroom layout was good although the shower is only separated by a curtain. The balcony was adequate with two chairs and a small table. Entertainment: We were surprised that on a 5 night cruise there were two nights featuring comedians. Both were very professional but on the last night the theatre was less than half full and John Martin had difficulty getting much response from a very multi-national audience. The best joke, about Donald Trump, was particularly appreciated by the U.S. audience. The tribute groups, covering Frankie Valli / 4 Seasons and The Beatles, were good. The stage show ‘Fiera!’ is spectacular and not to be missed. Later in the evenings there was usually music in the Atrium, and a DJ in the Hollywood Pool area played into the small hours in an unusual setting for a disco. Food: We prefer using the buffet on most cruises. Here the food was good but often merely warm. This was our first Princess cruise and as regular NCL travellers we felt there was less choice here with no stations for freshly cooked eggs, omelettes or crepes on this ship. The only ice cream available meant a trip out on deck to get a small pot with none available in the buffet. Waiter service for water/juice and coffee/tea was efficient and tables were cleared quickly. Tables were laid with serviette, knife, fork and one spoon. There was no cutlery around the buffet so one had to catch a waiter to request an extra spoon etc., which seemed inefficient. Surely better to have spoons available with the desserts which were displayed in the separate bakery area. Small points but important. Our one dinner in the Allegro dining room was excellent. Great food and service. We had bought a coffee card pre-cruise and this proved good value for money. Staff throughout the ship were efficient, helpful and seemed to be enjoying being on a new ship. This was originally billed as the maiden voyage, but a preview cruise was slotted in just before this so there were no momentos here to celebrate the cruise, other than a printed ‘Log of the Cruise’. Even senior staff seemed quite surprised by this. The gym and fitness suite were well equipped and we attended a useful talk on nutrition. We hoped to see the spectacular Watercolour light show on deck and had to wait until the last night before it was scheduled. Several hundred people were waiting on deck at 9.30 p.m. on a chilly evening but after a delay it was announced that it was cancelled due to technical problems. Disappointing. Visits to Kotor and Corfu were good. We used the ship’s excursions and the guide was excellent in Kotor but the one in Corfu was on his first day and gave out less information. As we were on a ship’s trip we were able to stay on in Corfu town and then take the shuttle back without having to pay extra. Dis-embarkation was very efficient and groups were called slightly ahead of time. Overall we had a very enjoyable cruise on an excellent ship – well done to Captain Sagani and his team who had everything working so smoothly after a very short time. Would we sail with Princess again? Yes, definitely, if the itinerary and price was right. Read Less
Sail Date April 2017
We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the ... Read More
We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the happy hours, so when we found out the Majestic was being launched in April, we loved the idea of sailing on the 5 day maiden voyage. Our cruise travel agent packaged a couple of days in Rome before sailing so we explored Rome first. We were picked up promptly by our taxi driver on Tuesday morning, and it took 90 minutes to get from the centre of Rome to the port. Embarkation went smoothly, and we were in the Marketplace buffet for noon. First impression: the Majestic is not as "boutique-y" as the Britannia, nor as "glitzy" as some of the RCI ships. I think they've got the balance just right. it is destined for the Chinese market, and every sign you see is in English first, translated into Chinese. On this sailing, there were over 900 guests from the UK, apx 400 from the US, apx 400 from China, and apx 300 from Italy, or so the cruise director, Dan, said. Dining: we didn't book a speciality restaurant as this was a short sailing. Anyway, we didn't really need to because the food in the dining restaurant was excellent. We opted for any time dining and always got a seat without a wait. Perhaps it was because the ship wasn't full. The waiter's paid plenty of attention to detail, and we never felt rushed. Likewise, the Marketplace buffet food was excellent, well laid out, with a separate area for desserts. I really couldn't fault the quality of the food, neither could my husband. We also tried Alfredo's, a pizzeria, and again, absolutely tip top quality. Entertainment: Tuesday: the Princess entertainer's performed a couple of songs, and then an American comedian called Troy Thirdgill took the stage. I thought he was hilarious, but I heard a lot of silence around me. I suspect the Chinese and Italian didn't get his humour, but I thought he was great. Wednesday: a group called the Unexpected Boys performed in a nod to Jersey Boys. They sang Franki Valli songs, and kept the crowd entertained. I thought they were very good. They're a little before my time, but I remember them. Thursday: the Princess entertainer's performed a show called "Fiera". Absolutely fantastic. Great choreography, great songs, lots of bright colour. Ticked all my boxes. Friday: the Beatlemaniacs performed. They were very good, and the audience enjoyed them. For me, though, I've seen various versions of the Beatles on several ships now, and I'd like to see another tribute act. Maybe Queen, Elton John, or Abba. Saturday: I never enjoy the last night because the theatres are usually half full. in this case, the entertainment was a comedian from Liverpool called John Martin. We've seen him before, on the Anthem, I think. He's good, but tbh, he had a hard job warming everybody up. Service: Excellent, everywhere. Apart from nobody could manage to fix the aircon unit in our room. Ports and shore excursions: We rarely pay the ship prices for excursions, we used to until we realised we could do them cheaper ourselves once we reached the port. We visited Kotor which was a sleepy mountain-type of town with really not a lot going for it other than the scenery, and Corfu, which again, I would say has seen better days. I will just say though, that the Majestic were charging $16 return per person, to get a bus from the Corfu terminal to the town centre. We decided this was a rip off, so it seemed, did a lot of other people. Instead, we got the free shuttle bus to the terminal, then got on a hop on hop off bus for 16 euros. Much better value, and we got to see more of Corfu. Would I go again: The destinations were secondary to the ship. We chose this sailing because it was the maiden voyage and we liked the idea of being the first people to sleep in the beds. We like the ship but prefer the RCI format better. We may travel with Princess again if the price is right, but we'll probably stick with Royal Caribbean (and are looking forward to being on the Indie again in July). The cruise director's on RCI get more involved as well. Regarding the ratings, they were marked down on the cabin, purely because of the aircon problem, other than that it was clean, new and perfect. They were marked down on service, only because my husband had to ask a couple of times for water. In the general scheme of things, it isn't much but it counts. We didn't pay for their shore excursions, because they were overpriced. VFM - they were marked down here because of the rip off price for the bus to Corfu. We didn't visit the gym, or do any enrichment activities but they looked good so I marked them as excellent. Read Less
Sail Date April 2017
Majestic Princess Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.6
Entertainment 4.0 3.3
Public Rooms 4.0 3.7
Fitness Recreation 4.5 3.6
Family 4.0 3.6
Enrichment 3.0 3.1
Service 4.5 3.9
Value For Money 4.0 3.3

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