77 Miami Viking Ocean Viking Sun Cruise Reviews

We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience ... Read More
We chose this cruise primarily for itinerary which included Cuba and some ports my husband and I had not visited before. We had previously taken a Panama Canal cruise prior to the opening of the new section. Ship and onboard experience was excellent. But ports of call experience was below our expectations. At several locations it appeared we were assigned docking locations that were less than prime which made it very difficult to explore shops or sites on foot just off the dock. We are used to taking a tour in every port, but then also being able to explore on our own near the ship if time allowed. In most of our ports we were not able to do this "right off the ship shopping/exploration" so our port experience was basically limited to the tours. Jamaica was substituted as a port after our Cuba port was changed from Havana to Cienfuegos. We loved Cienfuegos and Cuba but Jamaica was the worst port experience we have had on any cruise. We did take a tour, but our time would have been better spent if we had simply stayed on board in Jamaica. This was our first experience with Viking. Embarkation was the best we have EVER had! Read Less
Sail Date December 2017
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we ... Read More
We have done 4 world cruises previously and wanted to try their first World Cruise 141 days.The ship is lovely the food was like most ships we did not as a whole enjoy the specialty restaurants the food was not the higher quality we expected. The portions were small and usually too salty or strange to our taste that even though they were offered to the world cruise set free we canceled our reservations after the 5th try! The Italian restaurant was good but did not offer spaghetti or angel hair pasta without previous arrangement. The room was lovely we had a Deluxe Veranda and the heated floors and large flat screen TV was the best we had seen, even in some of the ships highest end rooms! The service was excellent the restaurant staff and bar service was top notch. Because the ship was financed by the largest Chinese Bank the serving staff had to be a large portion of the staff was Chinese and they were well trained and excellent at their jobs! They went overboard with their on board cultural experiences! Entertainment was often local and the ship usually did only one show unfortunately there was no way to display the talent properly. Their theater seating could not seat everyone on board so many had to stand or dodge the person in front or get there early to get the front row. For some reason the ship refused to do 2 shows a night even though they know neither the pool area or theater could seat everyone on board. This was something we had never run into before so if you are going for entertainment you might pick another ship. All entertainment except for 1 night a week at the disco (the dance floor will only accommodate 6 or 8 couples) the bar was the only place they had real rock and role to dance to everything else was very cultural high brow. Guitar, Chamber Music,Opera ,Piano and Violinist were the order of the day every day!!!! If this is what you like this is your ship but if you were raised on Rock and Roll like most Americans seek another ship! A once in awhile comedian or magician was a treat. Believe me this can make a lonnnnnggg World cruise! If you like musical theater and dance this is not your ship. The ports of call were standard fare and as they were new at this some mistakes were made they did not have the money to pay for us to cruise Hulong Bay as we were promised we were not happy! One of the best things on board was the large outdoor seating for meals on the stern. When the weather was good they threw all the sliding doors back and it was wonderful. The Spa is spacious and the extras they offer are great fun. The Gym is well thought out and works very well. Only it does not open early so if you want to exercise early or late you will find that it is closed to the guests and opened for the crew only! Beware we were told Cruise insurance was included of 150% when my husband became ill but they paid us less than 100%. There was no asterisk or foot note to say up to etc. even on the contract but the insurance company refused to live up to the promises that Viking made to us in their brochures so you might want to get additional insurance. In essence she is a lovely ship but would be better on a shorter cruise. Also beware the promises that Viking makes they will not pay 150% they lied! When I booked the cruise they said they had Zumba on board and they did not! Read Less
Sail Date December 2017
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much ... Read More
We chose Viking because we had cruised with them on the rivers of Europe. We chose the 141 day World Cruise so we could see the world. We were not disappointed on either goal. Many friends asked before the cruise if 141days was too much and we weren’t sure but now that it is done we could recommend it without reservation. The ship was brand new and a beautiful design, elegant but comfortable, plenty of places to find a quiet spot to read. There were bridge lessons and duplicate play which was a surprise. The entertainment was fantastic and quite varied. Food was outstanding. Viking doesn’t nickel and dime you with a lot of extra expenses. On such a long cruise we actually got to know the crew well and crew members actually left the ship before we did and the good bye ceremonies were great. Our Cruise Director, Heather Clancy, was the most amazing talent and amazing person. As we left the ship to come home at 4:45AM in London, she was there to say good bye and give us a hug, as were the other Officers. She also led our Christian Worship each week. The house Band was amazing and backed up a wide range of entertainers on the stage at night and performed afternoon concerts in the atrium. The whole 141 days was the trip of a lifetime. Read Less
Sail Date December 2017
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, ... Read More
We've always wanted to go on a world cruise (150 days) - and we had heard such wonderful things about Viking. Also, the Viking Sun was a new ship with modern electronics. The ship was a smaller one with less than 1000 passengers, which was great for us. All the appointments on the ship were clean, new and comfortable. A goodly number of dining venues was available and all were very good. The ship planned many, many daily activities just in case the shore excursions weren't enough. And at every port, there was always one included excursion. There were also a varied quantity of other excursions if you wanted to go in a different direction. The nice thing about the ship being smaller was that we rarely had to be tendered into port. Also, we visited ports that larger ships couldn't go to. Initially the Wi-Fi was too slow, but the management listened and arranged to have it augmented and sped up. Much happier after that. The en suite TV electronic system was marvelous. The service was wonderful and the crew always cheerful and attentive. Getting on and off this ship was much easier than the larger ships by far. Will definitely sail with Viking again. Read Less
Sail Date December 2017
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The ... Read More
It was happening when we wanted to go, and to places that were on our bucket list. And we had previously been on a Viking River cruise . Which was totally outstanding. The ship was brand new, it was its maiden voyage. The restaurants on board were magnificent, there wasn’t a detail that was missed. I don’t think you could ever beat how terrific the crew was, it was like a family. And you were welcomed home after your day ashore. This was a World Cruise, we were gone for 141 days, it was sad to leave the ship. The way the ship was set up, public areas, it was like going into someone’s private living room or library. The different lounges were absolutely amazing. We enjoyed this cruise so much, we booked another, a back to back. Starting in Stockholm and doing the Baltic and ending in Bergen and then going to the top of Europe and back to Greenwich. Read Less
Sail Date December 2017
We have cruised before on several lines and had loved our experiences river cruising with Viking but a World Cruise was an entirely new experience for my sister and I. The itinerary was wonderful and covered several countries we had not ... Read More
We have cruised before on several lines and had loved our experiences river cruising with Viking but a World Cruise was an entirely new experience for my sister and I. The itinerary was wonderful and covered several countries we had not yet traveled to. It looked like a spectacular adventure so we said yes and booked.Viking exceeded expectations in every way possible! The crew was incredibly professional and every effort was made by each and every one of them to make our experience on the cruise flawless...and this cruise indeed was! My kudos to the cruise leadership team and each Viking team member we came into contact with. The cuisine was exceptional and provided variety and local food choices as well as elegant continental dishes. The customer service provided was second to none and the entertainment and on board expert lectures were extremely well presented. An opportunity to attend cooking classes and a first rate spa and gym completed the on board delites.If it is not obvious by now, I am a Viking Explorer for life and cannot wait to book our next trip! Read Less
Sail Date December 2017
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of ... Read More
Inaugural world cruise that gave me an opportunity to see the world on a beautiful new ship. The ship is beautiful and has so many spaces for meeting friends or spending some quiet time alone. The crew was always helpful and went out of their way to make sure we were comfortable and had everything we needed. The guest speakers were excellent and the entertainment was excellent. Lots of local entertainers and a variety throughout the cruise. The captain was very friendly and gave a noontime status report. In every port we were provided with many options to fill our time. The dining options were very good and several local chefs joined the cruise to provide local favorites. Our cabin was comfortable and the staff were constantly checking to make sure we had anything we wanted. Viking went out of their way to make sure we had a memorable vacation. Read Less
Sail Date December 2017
The Viking Sun is a beautifully designed ship. It is a combination of class and simplicity. Even with 900 plus passengers on board we found few occasions where crowding was a problem. The port selection was very good. Although we had ... Read More
The Viking Sun is a beautifully designed ship. It is a combination of class and simplicity. Even with 900 plus passengers on board we found few occasions where crowding was a problem. The port selection was very good. Although we had been around the world two years earlier, there were a lot of ports we had not visited. We loved seeing the pyramids, Shanghai, Sydney and Singapore just to mention a few of the ports. The staterooms are well designed however they are small as compared to other ships. If you need a wheelchair, walker or electric scooter, the veranda class staterooms are too small. In my case I had to lift the walker over the bed to get it out to the door. If that won't work out for you, you will have to go up a step or two for adequate room The stateroom storage is adequate for an around the world cruise. I may not bring as many clothes as Dee, however I make up for it in electronic devices. Viking understands that need by supplying a multiplicity of USB ports and 110 outlets throughout the cabin One of the untold benefits to the Viking ship is the heated bathroom floors. In colder weather it is a real boon, not to mention when you are just getting out of the shower The pool areas were great as were the hot tubs. The Infinity pool located aft is a blast. The main pool area is beautiful. There is plenty of space to lay around. One of the positive points of this area is In inclement weather the pool’s roof can be closed and that is a real blessing. The public areas are also beautifully designed. The atrium has great acoustics so you can hear the music even on the third deck of the atrium. This world cruise was unique for Viking. It was their inaugural world cruise as well as one of the first cruises for this ship. Given this, the cruise benefits were more than their usual. All world cruisers received the silver package. This added mixed and speciality drinks to their already standard wine and beer availability. Free laundry was also included for this cruise. I am told that both of these will not be available for free on subsequent world cruises. The staff was outstanding. Like all long cruises the service gets more personal the longer you are on board. In some cases it was like sailing with friends. There was some staff turnover during the cruise however aside from the new faces there was no change in the quality of service. There is little doubt that the better you know and respect the staff the more personal the service. Viking offers free WiFi on their cruises. For todays traveler this is a great benefit. I would love to tell you that it is as good or better than others, however it is not. At least three to four times a day wifi was just not available. As the trip neared its end the WiFi interruptions increased and the service became worse. Free WiFi is an included benefit but this WiFi benefit wasn’t worth even free. The same interrupted service was true with the television. On numerous occasions during the day the signal was just flat unavailable in the rooms. I include the ship board services in this category. Frankly it appears their whole IT system shuts down as everything including port talks, weather, education programs, and even the bow Camera was unavailable. They even went so far as to end 30% of the service 24 hours before the cruises final day. The food is excellent in all their venues. The World Cafe is the buffet venue. Each evening however they have destination type menus on the Aquavit Terrace related to your itinerary. The Restaurant is not only esthetically pleasant, but the food and wine are excellent as well and the staff was outstanding as well. The design of the Restaurant really may not lend itself to meeting friends or new people. The majority of tables were for two, and after a while shared tables were not offered. The specialty restaurants were excellent in variety, preparation, service and are at no additional cost. If you like Italian Manfredi’s is excellent. If you are more adventurous we would suggest the Chef’s Table. Room service was also very good. From the call to delivery it usually takes about 20 minutes to an half hour which is very reasonable. The one negative issue about their food and wine services was that they often ran out of items. It is certainly not a deal killer and may again be because of their unfamiliarity with this type of cruise and supply chain. The excursions were one of the few down sides of this cruise, in short they really need some work. They appeared to be very interesting on their face but on numerous occasions they didn’t live up to the hype. This may well be because they are new in this region of the world and they need to gain more experience. They do however offer one free excursion per port which is nice. Another thing Viking does well are the port talks. They not only introduce you to the next port, they also go over each excursion, what you will see, and the difficulty of the excursion. I would strongly encourage those with walking difficulties to listen to the port talks as what they classify as moderate may fall into the extreme category for you. The enrichment lecturers were excellent as well. There were a great variety of speakers available and their topics were timely and very interesting. Disembarkation however was very poorly handled. We were docked in the Thames River at Greenwich. For Viking it was a great PR move for getting off the ship it was a mess. Starting at about 2:00 AM they started ferrying passengers off the ship. At 8:15 AM it was our turn. Twenty minutes later they had the ferry filled and we started the 5 minute trip to the Greenwich stop. From there it was single file to the steep ramp. The steepness of the ramp caused problems for those with walking issues, in wheel chairs, or walkers with no one there to help. If it hadn’t been for a few kind locals it would have been a real trial for those in need. Once at the top of the ramp you walked into a park. 75% of the bags were sitting in the grass. Had it not been for the porters no one would have known where the bag sections were. The truth of the matter was if it hadn’t been for the porters it would have been a real mess. We have been on many cruises on a number of different cruises lines and in some cases Viking did not favorably compare to other cruise line we have traveled on. Over all Viking has the ability to give you a good ocean cruise experience but it has to do a lot of work to do before it meets it’s stated goals. Read Less
Sail Date December 2017
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel ... Read More
Viking has the overall highest rating for river cruises and now that they are into Ocean Cruises, they are the best! It felt more like a family than simply paying guests and crew. The crew and officers are top notched personnel with years of experience and professionalism. Captain and his mates sailed the state of art ship into ports of call with the highest safety measures with easy disembarkation and embarkation. The ship is tastefully and beautifully laid out with plenty of space and hideouts for 930 guests. Extremely clean and the service was superb. Good array of food choices with great specialty dining to just simple sandwiches. Total food indulgence can be experienced on the ship's inhouse Kitchen Table cooking classes carefully attended and taught by experienced and friendly chefs, not to mention the great wine pairing afterwards. Classes of 10 to 12 participants made the cooking experiences intimate and casually fun! Great job, Viking! Read Less
Sail Date December 2017
We decided on the last minute to join this cruise and explore Cuba. The deciding factor was that we would spend an overnight in Havana. This provided an opportunity to spend more time in the culture. The hotel was beautiful. The ... Read More
We decided on the last minute to join this cruise and explore Cuba. The deciding factor was that we would spend an overnight in Havana. This provided an opportunity to spend more time in the culture. The hotel was beautiful. The experience was fantastic. Viking provided us a drive in vintage American cars through Havana. The driver was personable and friendly. After dinner we were then taken to the Tropicana nightclub for a colorful, entertaining musical dancing show. It was also a time to interact with your fellow shipmates over the bottle of rum provided the 4 of you at the table. The Cuban bus tour guide had perfect English and was well educated and provided wonderful information about Cuba and the people in a delightful manner. It was exactly what we were looking for in a trip. The ship is fantastic. The staff is attentive and professional. We absolutely loved the Chef's Table dinner. We loved how you could grab a cup of coffee or drink, and go find a place to just sit and enjoy it with a book. Very relaxing experience. Read Less
Sail Date December 2017
We really enjoyed the Cuban experience but were very disappointed by the cancellations/changes in itinerary. A cruise which included Cuba, Belize, Cozumel, Key west, Miami was reduced to Miami & Cuba. We were informed prior to ... Read More
We really enjoyed the Cuban experience but were very disappointed by the cancellations/changes in itinerary. A cruise which included Cuba, Belize, Cozumel, Key west, Miami was reduced to Miami & Cuba. We were informed prior to embarking that the ports of Belize & Cozumel were scraped & we were not pleased. Some of the day excursions were unavailable. Also, we were not permitted to dock inn Havana which caused us to have to take a bus from our port to Havana which was more than 3 hrs. away; not good! The specialty dining was disappointing as well. Due to weather we were unable to visit Key West which was an added disappointment. Cuba was great but our time there did not make up for the rest. We have been on a Viking River cruise & have one scheduled again but would be very wary of Viking Ocean in the future. Read Less
Sail Date December 2017
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The ... Read More
This was our third cruise with Viking and we chose this cruise because of our past experience. The ship is so conveniently designed for the comfort of the passengers. Our Cabin was quite comfortable even for a 122 day cruise. The steward were extremely attentive and took care of our every need. The food was very much to our liking and offered many alternatives for us.there were always excellent alternatives from which to choose. The shore excursions seemed well organized and offered many alternatives from which to choose. There was high quality entertainment every evening. I don’t think we missed more than a handful of the performances. There just seemed to be so many things to do for personal enjoyment. The interaction with so many new friends was awesome and several have kept in touch even four months later. We have booked another, our fourth cruise with Viking and are counting the days. We even booked the same cabin as well. With all of Viking ships constructed and laced out the same it just felt like we were going to our home away from home. Thank you Viking for another wonderful experience Roger and Kaye Read Less
Sail Date December 2017
We sailed with Viking River Cruises previously and had a wonderful experience. We expected the same with Viking Ocean Cruises. What was originally a 4 port cruise to Belize, Cozumel, Key West and Cuba turned out to be a 1 port cruise to ... Read More
We sailed with Viking River Cruises previously and had a wonderful experience. We expected the same with Viking Ocean Cruises. What was originally a 4 port cruise to Belize, Cozumel, Key West and Cuba turned out to be a 1 port cruise to Cuba. This cruise line is totally unprepared for ocean cruising and kept changing the itinerary and rules. The food and service were great. There is practically nothing to do on board. 3 lectures a day; trivia contest which conflicted timewise with the afternoon tea and let's not forget the; terrible "entertainment" is not my idea of a good time. Oh, I forgot the 2000 piece jigsaw puzzle the passengers can work on when there is nothing else to do - which is most of the time. If you want nothing more to do than sleep, lay by the pool and eat this might be the cruise for you. Read Less
Sail Date December 2017
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port ... Read More
Four months of traveling alone, both firsts for me (and for the Sun), along with eccentric eating practices, made me rather apprehensive as the embarkation date approached. Instead it was a glorious experience. The variety of the 50+ port excursions, my raison d'être, many ports one-dayers and/or new to Viking, not to mention the preparatory port talks, were well run, seldom a cattle-car experience. The World Cafe provided me with my best dining experience ever, for its variety and convenience. I'd done a short cruise on the sister Viking Star, and was as delighted as I expected to be with the cabin. The senior staff, especially the cruise director, were extraordinarily warm, energetic, and responsive to constructive feedback. Other high points were the duplicate bridge, trivia contests, and library contents. With respect to entertainment, I've never been charmed by stage shows or cocktail parties, but I was delighted to watch the Eagles' march to the Super Bowl during the first weeks crossing the Pacific. Though I'm quite happy by myself, the fellow travelers I met on excursions and shipboard activities were mostly good companions. Only persistent problem was temperature control in the public spaces -- not unexpected for a first cruise in the tropics which were mostly new to Viking. Value for money? Well, compared to the costs of my other travels, I expected this would be a one-off, but not so! Read Less
Sail Date December 2017
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live ... Read More
we initially booked when we were docking in multiple ports and Havana so were disappointed with the Cienfuegos docking only for cuba. We weren't able to tender in key west due to rough seas but had been there multiple times as we live in the Miami area so that gave us an extra sea day pretty rough. The problem is that Viking doesn't offer much for sea days as far as activities and entertainment. When we finally did dock in Cienfuegos we had excursions to Trinidad and overnight Havana. The poverty in the rural areas is pretty much like may 3rd world countries. Trinidad had some interesting architecture the lunch was ok but it was very dirty. And they were selling a lot of not very interesting art. We stopped at the mill and had some aggressive vendors forcing birds to stand on you ! One guy grabbed my baseball cap off my head to put on palm leaves I grabbed it back! The overnight Cuba was amazing, although a bit of a hassle with the overnight bag and four hour bus ride each way. The old Havana area was amazing the food was amazing and the classic cars and Tropicana show were all amazing ! The hotel was dated but had a beautiful beachfront location. I wish they had planned it out better and more time in Havana! The people were warm and interesting and welcoming of Americans! Once back on the boat we opened our champagne in the minibar for our cuba sail away. Again was amazing! The boat is breathtakingly beautiful and clean. Service was hit or miss, food was ok in Chefs table and Excellent in the main dining restaurant and Manfredi's Italian. We opted for the silver spirits package once onboard and enjoyed top shelf single malts and grey goose included! The crowd on board were older with a mix of some 40-50's looking to visit cuba. Everyone was well travelled and great in conversation especially after a few scotches! The explorer bar was my favorite and they made the best drinks! The whole boat was very cozy and never felt crowded. The shows were cute if not cheesy and the performers all mingled with the travelers which was awesome! We had a penthouse veranda cabin which was well laid out and nice shower bathroom with warming floor! Spa was nice and new have to check out the ice room! The immigration process in and out of cuba was very easy although we did buy some art in Havana and had to show immigration the receipt or we would have had to pay a 10 CUC tax on leaving the customs area so have some cash when leaving if u have art! the cuc to dollar is essentially a 1 to 1 so not too confusing some vendors even took dollars but u should exchange some CUC when u arrive at the port. So overall a great trip with some minor kinks that Viking hopefully will work out. A great way to see cuba ! Read Less
Sail Date December 2017
Because the cruise went to Cuba a place that neither my wife or I have been to before. The trip was very enjoyable. The overnight stay in Havana was a real pleasure. The hotel was great and the show at the Tropicana was really good. ... Read More
Because the cruise went to Cuba a place that neither my wife or I have been to before. The trip was very enjoyable. The overnight stay in Havana was a real pleasure. The hotel was great and the show at the Tropicana was really good. They took us from the hotel to the Tropicana in a older convertible which was nice. The food that was supplied was good also. They claimed that the hotel was a five star hotel and it probably was. The rest of the sight seeing was food also. The guide was well informed. He didn't leave much out if anything. This was my first sailing with Viking Ocean Cruises and very satisfied with the whole experience. Looking forward to booking another cruise with them. Everything was first class and the way we were treated on board the ship was great. Food was great and the buffet and the dining room was terrific. Read Less
Sail Date December 2017
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. ... Read More
Wanted to visit Cuba and love sailing with Viking so this was a good fit for us. Rated very good instead of excellent because we did not dock in Havana. Instead we were tendered in Cienfuegos, which is about a 4 hour drive to Havana. Viking offered an included overnight excursion to Havana which we did. We rode in a bus to Havana, visited an artist in their home, had a good tour of old Havana and had a nice lunch with music. Hotel was nice. For dinner, we were picked up in the classic convertibles (a highlight for us) and driven to another restaurant, then onto to Tropicana. Wonderful show. Next day on way back to ship, did a tour of Bay of Pig museum...this could be excluded in future tours, in our opinion. We also did the included excursion to the city of Trinidad. Drive was a little over an hour. Saw more of countryside. Good tour. We had read postings from others who did this trip 2 weeks prior to us so we were prepared with hand sanitizer, tissues, etc. 2 of the restaurants we went to did not have flushing toilets...attendant had to prime them with water after use (maybe too much info there) Sun is a beautiful ship. Never feels crowded. We enjoyed entertainment in the Exployers Lounge and Atrium Bar. The Long and Winding Road show poolside was fun as was the ABBA show. We found service aboard to be wonderful. We were very surprised that they ran out of Chardonnay on Day 2 of our cruise. Our favorite dining is at Manfredi’s. No cost but reservations required. The Restautant also has wonderful food. Not a big fan of The Chefs Table as you have no idea what menu they will offer when you make reservations prior to sailing. It is fixed menu but does have wonderful wine pairing. Would be nice if they would post menus on MyVikingJourney so you could select a day with a menu you would enjoy most. Read Less
Sail Date December 2017
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the ... Read More
We took this cruise due to the list itinerary. It included Key West, Belize, Cozumel, w days docked in Havana, and 2 sea days. It gave a test of destinations that we had never seen. We had been on the sister ship last year and loved the cruise. 2 days before cancellation without penalty or a penalty of $100 a person, we were alerted to an extreme itinerary change. It eliminated Belize, Cozumel and instead of docking in Havana, we were anchored ( not docked) in Cienfugoes, about 150 miles or a 4 hour arduous bus trip one way to Havana. Viking tried to compensate by giving each guest who had signed up for the original itinerary, $250.00 ship board credit, included a night in a hotel and included the shore excursions. There was little to spend on the ship and all of the affordable items were gobbled up immediately. The ship was nice as was the food, service and entertainment. Had the original itinerary been in effect, this would have been an exceptional experience. Oceania had a cruise in the same time slot, but were already booked by the time we were alerted to the extreme itinerary change. Obviously the most disturbing part of this was that we did not get to dock in Havana. I had called Viking several times with questions and got a different spin on the whys of the change. The representatives were all courteous, but apparently not well informed. I checked into future Viking cruises to Cuba. Still no docking in Havana. A shame. This was our 4th Viking cruise. To cruise critic, I cannot think of anything further to add. Ship and service was good. Itinerary was disappointing. Entertainment was good. What more can I say? Read Less
Sail Date December 2017
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we ... Read More
We chose to go to Cuba because it was a once in a lifetime experience. There is no telling when and if the US will cut off relations with Cuba. It was quite a memorable experience to say the least. However, it wasn't the trip that we initially signed up for. On several occasions we were scheduled for dinner reservations, however when we arrived at the dining room, we were told they did not have our reservations. The first incident, we were told that we called and cancelled our reservations, which was not true but we were able to have dinner that night. We then made a second reservation and when we went to eat, we were told they did not have a reservation for us. We were then asked to wait or come back later, we said forget it and left. Our excursions were booked before the cruise. While others received their excursion tickets, ours were missing. I had to go back later to check on them and they were ready for me the next day. We did enjoy our excursion experiences after the ticket hiccup. Overall, the trip was enjoyable except the mishaps with the restaraunt reservations and excursion tickets. We enjoyed the food and the cabin was very nice. Read Less
Sail Date December 2017
We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center. Like the river cruises, Viking did an outstanding job with the Cuba tours with ... Read More
We were on the December 1-8, 2017 cruise to Cuba on The Viking Sun. Very beautiful new ship with really nice public areas, pool, spa, and fitness center. Like the river cruises, Viking did an outstanding job with the Cuba tours with highlight being and included stay at a very nice Havana hotel and Tropicana Show. Cuban guides were excellent! Reason for giving Average score for Dining and Service: 1. Breakfast and lunch buffets were nice, but had some quirks. Only one side of the World Cafe had a salad bar and way too many desserts! 2. Wine service in the Restaurant was very poor because they only has 3 wine stewards, leaving only one for the Restaurant and the others for the specialty restaurants. Never did they announce what white or red wine they were pouring, nor did they offer a wine list. Once they lost a bottle of Chardonnay we had purchased, and after much to-do looking for it ending up just giving us a free bottle. The Head Waiter agreed with me about the poor service but said that upper management was not listening to his recommendations. Service was excellent in specialty restaurants. The Viking Band was excellent and really livened the place. Demographics of passengers were 60+ years in age and were retired college professor/ school teacher types, not saying their is anything wrong with that! Overall great cruise and beautiful new ship. Viking just needs to iron out some service issues in the Restaurant. Read Less
Sail Date December 2017
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were ... Read More
I really wanted to rate this trip a 4.5..... We had taken a Viking River cruise and wanted to try a Viking Ocean cruise. We chose the Cuba cruise, based on the itinerary which also included Belize, and were disappointed when we were informed of the itinerary changes 4 months before departure (Belize was dropped), however, we were more than satisfied with the options Viking offered to compensate for the changes. The ship was fantastic. It was the perfect size, spacious and well-designed. We had one of the larger cabins (Penthouse Veranda) and were very glad we upgraded, although I could have been happy in a "Deluxe" cabin. We liked the extra closet space and larger bathroom. In addition, at our cabin level, we were able to make dinner reservations and select our excursions earlier than lesser-priced cabins, which meant we pretty much got what we wanted, when we wanted it. The staff was wonderful and attentive. The excursions were also well-done and the guides were very knowledgable. I only had two minor complaints. The gym/fitness room is beautiful and well equipped, however, no classes were offered. It would have been nice if some stretch, yoga, Pilates classes had been available. Even small sailboats like Windstar offer early morning classes on the deck. It just seemed a shame that they did not take full advantage of the wonderful workout facility. Secondly, guests need to be aware that the Chef's Table menu changes every three days and alternates between Scandinavian, Asian and French cuisine. This was not mentioned on-line when we made our reservation, so we ended up with the reindeer appetizer rather than the escargot, which would have been my preference. All in all, it was a great trip and we loved the Viking Ocean cruise experience so much that we booked the same ship, same cabin in 2018, with a stop in Belize! I am counting down the days.... Read Less
Sail Date December 2017
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was ... Read More
We have been looking for a way to get to Cuba for a while and this had mostly Cuba with the majority of the accommodations on the ship. (which was a good thing because the hotel in Havana did not have hot water the second day!) Cuba was amazing and the guide that we had for the overnight to Havana was great. The activities in Havana were well planned and that whole experience was great. The guide that we had for the day in cienfuegos was not so great. The boat is lovely, and since we had been on the Viking Star last year, we knew to make reservations at the specialty restaurants immediately. We did so and were able to go to each twice! The Chef's table is fabulous! My only complaint was that in the main restaurant when we asked to be seated at a "joining" table we were told that they were too busy to do that. I find that very very disappointing. We like to meet other people and learn about other people when we cruise and you cannot do that as well when you are eating by yourselves all the time. They need to revise this policy. The wines that they were offering were plebeian at best. Read Less
Sail Date December 2017
We had always wanted to go to Cuba, and when Viking said it was going, we signed up. While there were obstacles along the way (Cuba nixing port call for us in Havana, unexplained medical problems suffered by American diplomats in Cuba, ... Read More
We had always wanted to go to Cuba, and when Viking said it was going, we signed up. While there were obstacles along the way (Cuba nixing port call for us in Havana, unexplained medical problems suffered by American diplomats in Cuba, itinerary changes, U.S. Cuba travel regulation changes), we are very glad we didn't cancel this cruise. There was some extra effort in getting to Havana, but Viking outdid itself by working with a travel agency to give us a fabulous experience that was interesting, fun, and well choreographed. Of course the ship is beautiful, as was our cabin. Dining is great. My husband loves the World Cafe, and I love eating outside if the weather is decent, so we spent a lot of time in the World Cafe. Activities were low-keyed but adequate for probably the majority of people Viking atracts. We appreciated the free internet and included excursions, and the extras Viking gave us when our itinerary was changed. Free use of the spa pool, sauna, etc. was nice too, although I'm not much of a spa person. We thought the port talks were excellent. While the entertainers didn't present the big, splashy nightly shows that some other cruise lines present, we felt the quality was high. We loved the service on the ship, and the little things as well - ship phone number on your key card, door bell, more drawers on the Sun, placement of your luggage on the bed when you embark, etc. I liked the impromptu/informal gatherings in the Atrium, and the fact that the cruise director was personable but not in-your-face friendly/accessible. Most importantly, I think the excursions were well run, and I know how hard that must have been, given that Cuba is a new country for Viking. Yes, we spent time on buses, but hopefully Viking will gain approval to go to Havana in another year or so when Cuba feels it can handle more visits. Also, hopefully people will feel freer to arrange their own excursions and not be dependent upon ship excursions, which are usually more expensive with less quality than what can be arranged on your own. Given what Viking had to work with, I think they and Cuba Travel Services did a fabulous job. I loved Trinidad, and of course Havana was very interesting and rewarding to visit. Those classic cars everywhere make Cuba a pretty unique travel destination, and I'm glad I got to see (and experience) Cuba before it is completely overrun with American tourists. My only regret is that despite visiting Cienfuegos, I had little time and energy left over to see much of it! Read Less
Sail Date December 2017

Top Viking Sun Itineraries

Viking Sun Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.5
Entertainment 4.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family 1.0 4.4
Shore Excursion 4.5 4.1
Enrichment 4.5 4.3
Service 5.0 4.7
Value For Money 5.0 4.3

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