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We chose this cruise mainly due to the itinerary as India has been on the list for a while. The negative reviews were numerous but we decided to go ahead as we were not expecting 5 star treatment. First the positives; Embarkation was quick and easy as was disembarking. The staff was pleasant and helpful in the dining room and bar. The excursion we booked for Goa was OK. Second the 'requires improvement'; food choice in the dining room was a bit repetitive. The availability of food after 10pm was non existent unless you paid extra. This was a first for us. (We are not greedy just grazers). Food was always tepid or cold. No bar service on pool deck or upper decks where the sunbathing areas were which made life difficult. Try trundling up steps with drink in hand (water of course). No shade on deck. Finally, the unacceptable; no hand sanitisation supervision despite the usual coughing and spluttering and I witnessed people using their hands to pick up bread. People leaning across food to get to the back row at the buffet. The incessant high volume of noise everywhere, high decibel screeching from animation team and most performers in the theatre and loud music...no peace and quiet. Ports OK but too long in The Maldives for us. We would have preferred an extra day in Cochin or Goa. Entertainment mainly dire. Gratuities excessive at €10 per person per day for lack of service and general grubbiness. Cabin OK but electrics on the blink at times.

Requires improvement

Costa Victoria Cruise Review by Jones1

1 person found this helpful
Trip Details
  • Sail Date: January 2020
  • Destination: Africa
  • Cabin Type: Inside Premium
We chose this cruise mainly due to the itinerary as India has been on the list for a while. The negative reviews were numerous but we decided to go ahead as we were not expecting 5 star treatment. First the positives; Embarkation was quick and easy as was disembarking. The staff was pleasant and helpful in the dining room and bar. The excursion we booked for Goa was OK.

Second the 'requires improvement'; food choice in the dining room was a bit repetitive. The availability of food after 10pm was non existent unless you paid extra. This was a first for us. (We are not greedy just grazers). Food was always tepid or cold. No bar service on pool deck or upper decks where the sunbathing areas were which made life difficult. Try trundling up steps with drink in hand (water of course). No shade on deck.

Finally, the unacceptable; no hand sanitisation supervision despite the usual coughing and spluttering and I witnessed people using their hands to pick up bread. People leaning across food to get to the back row at the buffet. The incessant high volume of noise everywhere, high decibel screeching from animation team and most performers in the theatre and loud music...no peace and quiet.

Ports OK but too long in The Maldives for us. We would have preferred an extra day in Cochin or Goa.

Entertainment mainly dire.

Gratuities excessive at €10 per person per day for lack of service and general grubbiness.

Cabin OK but electrics on the blink at times.
Jones1’s Full Rating Summary
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Cabin Review

Inside Premium
Cabin IP
OK but electrics on the blink and bathroom flooded with each shower.
Butterfly Deck Inside Cabins, Outside Cabins, Suite Cabins

Port & Shore Excursion Reviews