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Columbus Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
216 Reviews

Cruise termination

Columbus Cruise Review by josiedelieu

12 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: the British Isles & Western Europe

While on a majestic fjords cruise and leaving Amsterdam we hit a foreign object on a initial inspection and short delay we had the all clear to carry on but never got to Norway, around half way the boat developed a mechanical vault so had to turn back.

The cruise was eventually terminated and we went back to Amsterdam. We still enjoyed a full program of entertainment and everything else on board. They announced that we would be going back to tilbury by ferry

They had already given us £25 each and a free bar fo one night but then told us we would get a full refund + free cruise of same duration anytime in the next 2 years or if we wanted a longer one they will deduct the value of this cruise

We only lost one day of the whole trip it’s good to hear of a company doing the right thing with out having to spend hours complaining. Nice one CMV


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Cabin Review

Cabin Delux 11111

No complaints


Port & Shore Excursion Reviews


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josiedelieu
1 Reviews Written
12 Helpful Votes
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