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We have been with Mariella (Thomson) several times including Baltic capitals this last August on Discovery -which encouraged us to go again with this company. As we wanted to avoid the Bay of Biscay and have limited mobility, we opted to fly cruise via Majorca. We are less mobile than we used to be and assistance was booked but this seemed to exclude TUI staff. Help was needed with luggage not wheelchairs but airports do both not one. The ship was Explorer 2 which was undertaking its second cruise since being fully refurbished. The ship and staff are still having issues. However I feel that others might wish to learn that this ship is not up to the standard even of Discovery There is a reduction or omission in many areas offered in comparison * no maps of the ship in the cabin * no maps of ports visited * much lower mileage of cruising: we even left port about 6 pm to idle off the coast for several hours (presumably this saves on port charges?) rather than take off later poorer entertainment * no classical music whatsoever - all pop * no readily available deck games (hosted or otherwise) although the putting green (not golf) was on the top deck around the funnel and was unreachable when the wind was up as most of the time * library was a joke - just one small stand with charity shop books although a few board games were available and were well used as little else to do Add to this, we had issues with a stuck loo outlet switch, a broken safe causing us a loss of almost a days visiting - not expected on an expensively regenerated ship It felt that every attempt was being made to cut costs even at the expense of cruisers enjoyment Overall - a boring experience and not to be repeated

Less and less each time

Marella Explorer 2 Cruise Review by flycgb

7 people found this helpful
Trip Details
We have been with Mariella (Thomson) several times including Baltic capitals this last August on Discovery -which encouraged us to go again with this company. As we wanted to avoid the Bay of Biscay and have limited mobility, we opted to fly cruise via Majorca.

We are less mobile than we used to be and assistance was booked but this seemed to exclude TUI staff. Help was needed with luggage not wheelchairs but airports do both not one.

The ship was Explorer 2 which was undertaking its second cruise since being fully refurbished. The ship and staff are still having issues. However I feel that others might wish to learn that this ship is not up to the standard even of Discovery

There is a reduction or omission in many areas offered in comparison

* no maps of the ship in the cabin

* no maps of ports visited

* much lower mileage of cruising: we even left port about 6 pm to idle off the coast for several hours (presumably this saves on port charges?) rather than take off later

poorer entertainment

* no classical music whatsoever - all pop

* no readily available deck games (hosted or otherwise) although the putting green (not golf) was on the top deck around the funnel and was unreachable when the wind was up as most of the time

* library was a joke - just one small stand with charity shop books

although a few board games were available and were well used as little else to do

Add to this, we had issues with a stuck loo outlet switch, a broken safe causing us a loss of almost a days visiting - not expected on an expensively regenerated ship

It felt that every attempt was being made to cut costs even at the expense of cruisers enjoyment

Overall - a boring experience and not to be repeated
flycgb’s Full Rating Summary
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Cabin Review

Cabin 9147
Fine except that the when the double was made into a twin, this presented dangerous knee hitting corners by the fancy design

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