Chose aft deluxe cabin and paid extra. Hyped up as Maiden Voyage of new ship and seemed ideal with the stops on the way. Cabin we had chosen showed new bed , carpets etc and the layout seemed ideal. Upon arrival the room was not refurbed, but "refreshed" .

The shower had black stained grouting, the bed was pushed into an alcove and you had to crawl across the other person to get out of bed. Not great when you are both in your 60's . The aircon was on permanently very cold. The lightbulb by the cabin door failed on day one and it took 5 days for anyone to look at it. Went to reception to change room but nothing available as some rooms were not ready for the public to use, and nothing deluxe, or even an upgrade available. Engineers came and went but we were told that there was a technical issue with the aircon. Bed was a bit basic with a metal frame and a thin mattress. Had to have a couple of mattress toppers on, but still sunk in the middle.

Food was very good. Some of the supplements seemed very excessive. Waiting times were ok, but sometimes you don't want to be bleeped by a pager after 35 minutes or so, so you have to go elsewhere to eat. The main buffet was somewhere we only went to at lunch time for a quick salad or maybe a cup of tea and a scone in the afternoon, but it is a bit basic. Read more