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We chose this cruise as a family to visit Papua New Guinea where my father served in WW2 and my husband spent his childhood. We took our daughter and grandson to visit this town and experience our family history. When we couldn't leave Brisbane on time and the Captain knew he could not make up the time to get to PNG on time, we should have been bused to Fisherman Island as other P&O cruise ships do regularly. Why was Rabaul the port cancelled? An officer on board told us that it had to be Alotau or Rabaul and most people wanted to see Alotau. I certainly wasn't asked and everyone we spoke to agree, they wanted to see Rabaul, so where did this consensus of opinion arise. We arrived in Alotau a day early because they were preparing for their festival the next day and locals were not expecting us. I can understand medical emergencies then delaying us twice more and missing a further port, despite us sitting within swimming distance of the island for half a day. Overall, a disastrous cruise, staff were rude in the duty free sales section, not upholding advertised specials. Entertainment below par, 1 or 2 acts of national standard but these performers were not seen again, all in-house performers (no doubt cheap). Food was the worst I have have ever experienced in years of cruising. Cost cutting by P&O has denigrated their cruise lines across all aspects and we will never travel with P&O Australia again. Please don't confuse this with British P&O, they are excellent.

Disaster Cruise. Did not visit ports as advertised. No credit given.

Pacific Jewel Cruise Review by Baby is Cruising

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Trip Details
We chose this cruise as a family to visit Papua New Guinea where my father served in WW2 and my husband spent his childhood. We took our daughter and grandson to visit this town and experience our family history. When we couldn't leave Brisbane on time and the Captain knew he could not make up the time to get to PNG on time, we should have been bused to Fisherman Island as other P&O cruise ships do regularly. Why was Rabaul the port cancelled? An officer on board told us that it had to be Alotau or Rabaul and most people wanted to see Alotau. I certainly wasn't asked and everyone we spoke to agree, they wanted to see Rabaul, so where did this consensus of opinion arise. We arrived in Alotau a day early because they were preparing for their festival the next day and locals were not expecting us. I can understand medical emergencies then delaying us twice more and missing a further port, despite us sitting within swimming distance of the island for half a day. Overall, a disastrous cruise, staff were rude in the duty free sales section, not upholding advertised specials. Entertainment below par, 1 or 2 acts of national standard but these performers were not seen again, all in-house performers (no doubt cheap). Food was the worst I have have ever experienced in years of cruising. Cost cutting by P&O has denigrated their cruise lines across all aspects and we will never travel with P&O Australia again. Please don't confuse this with British P&O, they are excellent.
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Cabin Review

Cabin 10111
We had a baby and asked if one bunk could be removed to fit a cot it. No, it was against WH&S regulations we were told by cabin staff. The bottom bunks were so close to the top bunks that you crouched all day to sit on them. To fit the cot in meant you constantly hit your head or shoulder on the bunk that was unused. Having to pay full adult price for a baby that didn't eat food or drinks on board that weren't provided by us, and too young to join in any onboard activities for children we felt ripped off by P&O. The sheet in the baby cot was not made up or changed for the 10 days on board.

Port & Shore Excursion Reviews