Veendam Cruise Review by PLT
- Sail Date: September 2018
- Destination: Canada & New England
- Cabin Type: Large Ocean-View Stateroom
The support of the Excursion people was excellent even when that support was helping with another providers excursion,
The entertainers were very talented although very few.
The food was good (cruise ship average), the cabin was small but acceptable, and the room steward was exceptional. The Dining Room was very slow. The help in the Lido Market were English challenged and occasionally seemed rude, but it may have been inability to understand.
The issues arose when anything unusual occurred. A delay on leaving one port put us late into the next which required many of the tours to be adjusted, and the staff became abrupt to the point of rudeness when questions were asked. But, things were going to get worse because we were reentering the US the next morning requiring us to pass through customs. We received two OR three written communications (the variance occurred even when two cabins were doing identical activities the following day). Announcements were frequent throughout, but basically they said follow your final written communications precisely. Our final written communications were WRONG. No one cared about the instructions we were trying to follow. Each rude staff member we encountered was herding us like recalcitrant sheep as per their orders. When this process concluded we (about 40 of us at the time) found ourselves in the Showroom where NO ANNOUNCEMENTS COULD BE HEARD and NO MEMBER OF STAFF OR CREW WAS PRESENT. As things became slowly and painfully corrected I was left to wonder, "HOW HORRIBLE WOULD IT HAVE BEEN IN A REAL EMERGENCY?"
250,000+ people have entered their email
Port & Shore Excursion Reviews
Peggy's CoveRain, long drive, unique and beautiful site but not worthy it under those conditions..View All 212 Peggy's Cove Reviews
City TourWe walked the Old Town the night before and saw many of the sights at a better pace than the tour. We found the original Bank of Montreal building to be spectacular, but it was ignored by the tour. Notre Dame is a required part of any tour.View All 10 City Tour Reviews
City TourCold, unable to get on top so views were limited. Had a fantastic time walking our own (self guided previously printed) tour afterwards.View All 46 City Tour Reviews
Sydney (Nova Scotia)An outstanding trip even with rain, and the best value of the trip because we did Baddeck on your own rather than the Baddeck and Bell Museum, We saved the $20 US difference for the tour prices and bought the Bell tickets on site for $6 Canadian.View All 13,765 Sydney (Nova Scotia) Cruise Port Reviews
View Cruise Critic's Sydney (Nova Scotia) Cruise Port Review
The Bell MuseumAn outstanding trip even with rain, and the best value of the trip because we did Baddeck on your own rather than the Baddeck and Bell Museum, We saved the $20 US difference for the tour prices and bought the Bell tickets on site for $6 Canadian.View All 22 The Bell Museum Reviews