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Firstly do not be sold this cruise as a new ship this ship is over 20 yrs old, but new to the the TUI fleet, I did know this before traveling but didn't expect to be woken up every day with severe vibrations,including at 3.30am be scolded in the shower and have a toilet that didn't flush, having the plumber to the cabin twice to check the shower, only to be told there was nothing they could do as we were the last cabin on the run and when other people run cold water we lost ours. This is also sold as an all inclusive holiday but if you want certain drinks you have to upgrade your package we did do this, then when we went to dinner and asked for pink prosecco, we were told they didn't do this drink in this bar what the point of upgrading if you cant get the drink you want surely should be available in any bar. The food was ok nothing special but ok . Service could be a bit slow dinner sometimes being 2.5hrs . The cabin was clean but very noisy with the ship vibrations, and the air condition .The bathroom was poor with the shower being so grubby i wanted to wear flip flops .

What a let down

Marella Explorer Cruise Review by xfozzyx

4 people found this helpful
Trip Details
Firstly do not be sold this cruise as a new ship this ship is over 20 yrs old, but new to the the TUI fleet, I did know this before traveling but didn't expect to be woken up every day with severe vibrations,including at 3.30am be scolded in the shower and have a toilet that didn't flush, having the plumber to the cabin twice to check the shower, only to be told there was nothing they could do as we were the last cabin on the run and when other people run cold water we lost ours.

This is also sold as an all inclusive holiday but if you want certain drinks you have to upgrade your package we did do this, then when we went to dinner and asked for pink prosecco, we were told they didn't do this drink in this bar what the point of upgrading if you cant get the drink you want surely should be available in any bar.

The food was ok nothing special but ok . Service could be a bit slow dinner sometimes being 2.5hrs .

The cabin was clean but very noisy with the ship vibrations, and the air condition .The bathroom was poor with the shower being so grubby i wanted to wear flip flops .
xfozzyx’s Full Rating Summary
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Cabin Review

Cabin 10175
This cabin is the last cabin on deck ten ,it is very noisy regarding the ship vibrations and air conditioning .Shower poor run from normal to very hot was reported but nothing done

Port & Shore Excursion Reviews