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Silver Cloud Expedition Review

4.5 / 5.0
Editor Rating
51 reviews
2 Awards

The ship is perfect and the Expedition is Holiday Inn

Review for Silver Cloud Expedition to the Arctic
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10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Aug 2018
Cabin: Midship Veranda Suite
Traveled with children

Fabulous ship. The ship was appointed well, luxurious, clean, well serviced. The crew and management were perfect. The cuisine was remarkable. The Captain was out of the movies elegant and efficient. The expedition staff was uncaring, sloppy, not friendly, poor in execution of excursions. As soon as the ship handed us off to the expedition staff, it became like we at a campground. The expedition staff is indifferent without service attitude. We had no idea which landings were wet and which were dry. As we got to the port, it was clear and the ship could have told us before we boarded. Guess they enjoy their free ride and leave the clients to their own. The last day of the cruise, we left the boat on Zodiacs and were put on a bus enclosed for one hour waiting without direction. No staff accompanied us. We had no direction. Senior citizens were left to figure out where to go on the plains of windy Greenlandon excursions. It’s a miracle no one was seriously injured although a few people fell a bit. As we left the ship, the expedition guide said, “Honestly, I have not heard back from the guide company, so I hope they come.” At lunch, a buffet was set up insufficient creating a large cafeteria line. The bathroom wait was 45 minutes. The excursions on Zodiacs to see the icebergs were brilliant and beautiful. Really unmatchable. The cruise was generally fantastic. It was hard to leave the ship. Only the expedition segment was painful and disappointing.

Cabin Review

Midship Veranda Suite

Lovely, pristine cabins with plenty of room. You don’t need to bring heavy boots. Just buy waterproof boot covers from Amazon or online. The dress is far more casual than luxury cruising, but some people do dress at dinner. Note that the ship said that they only get the reservations from corporate the day before the cruise, so as soon as you board, confirm your reservations.

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