We boarded the Costa Allegra in HongKong on the 11/09/09 wish we had never bothered.We had read a batch of mixed reviews on cruise critic so I 'E' mailed Costa who assured me that the reviews were unjust.(I will add we had more negatives than positives)Costa sent me copies of the good reviews they had recently been sent. ( Someone must have had rose tinted glasses) If it was not for the Itinerary we would not have continued with the booking.The ship had gone through a Typhoon the night before we joined and to be fair the crew were making a good job of clearing up however no Costa official during the 8 days we were on board informed us of what had caused the damage.
Our cabin was clean but a bit tired and the shock to find what we thought was a complimentary bottle of water was in fact if opened would be charged to our room at a cost of 5 Euros. The Air conditioning failed in our room after the first night I had to tell the alleged Technician that was sent to repair it what the fault was.
The Self service restaurant would be best described as a work's canteen in fact a works canteen is better organised when I think about it. The food was bland of poor quality but I will add hot where the main restaurant was either lukewarm or cold.
The cabin was adequate but tired and always kept clean by the steward