This was our 10th cruise, which was just as well, had it been our first it would have put pay to cruising for ever. So Where do I begin?
Having boarded the ship in Hong Kong on the 11th of September 2009 a day to remember, we collected our keys to Cabin 4124 when we opened the cabin door,we were greeted with a damp smell, this was due to the Carpet being soaking wet. Apperently, the ship had been through a typhoon the night before, I am still unsure how the carpet became so wet? Unless the ship lekked of cause! It was Eight days, yes, Eight Days before, this issue was resolved, we asked to be relocated and indeed offered to pay for an upgrade, but we were told in no uncertain terms by the FRont Desk Staff that there was no other cabin available.
Next Problem, We turned on the tap in the bathroom and had brown coloured water delivered by the bucket, when i queried this, i was told by the Hotel Director that ( its the chemicals we use... its quite safe) So instant sun tan...
Cabin 4124 Costa Allegra
1) Hot, A/C did not work properly
2) Dirty, only cleaned what one could see never bothered to move
even the one seat in the cabin.
3) The Water from the hot tap was brown
4) When you emptied the basin the waste came up in the shower
5) Limited Wardrobe space Ok for draw space