Aegean Odyssey Cruise Review by Jocklet
Trip Details
- Sail Date: June 2017
- Destination: British Isles & Western Europe
Iceland was the main attraction of this cruise and then the Islands of Great Britain. We traveled in the Owners Suite which was adequate but not anything special. Our cabin steward was excellent and nothing was too much trouble for him.
We found the food to be exceptionally boring and monotonous in its lack of variety and presentation. The staff were wonderful and couldn't do enough for you.
The entertainment was very basic and repetitive.
The itinerary which was the major reason for booking this particular cruise would have been amazing if they had adhered to it !!!!!!!!
The Captain chose not to dock at times but anchor offshore which meant traveling by the slow , uncomfortable and ancient tenders to port .
The organization of getting onto the tenders was slow and onerous.
The Excursion Desk was not open often enough and the Excursion Staff were amateurish in their efforts to explain changes to the itinerary .
On shore excursions were too short and rushed. When changes to sailing were made the time in Port was excessive and not what we expected or paid for or what the literature proposed.
Lectures were held on at sea days and then extra lectures were added when Ports were cancelled . These were apparently quite informative at times.
The ship was like a floating nursing home and despite the literature indicating that all passengers needed to be fit and able and sign a statement to say they were I have never seen so many elderly and unfit travelers.
The ship was clean and well maintained but obviously very old.
We found the food to be exceptionally boring and monotonous in its lack of variety and presentation. The staff were wonderful and couldn't do enough for you.
The entertainment was very basic and repetitive.
The itinerary which was the major reason for booking this particular cruise would have been amazing if they had adhered to it !!!!!!!!
The Captain chose not to dock at times but anchor offshore which meant traveling by the slow , uncomfortable and ancient tenders to port .
The organization of getting onto the tenders was slow and onerous.
The Excursion Desk was not open often enough and the Excursion Staff were amateurish in their efforts to explain changes to the itinerary .
On shore excursions were too short and rushed. When changes to sailing were made the time in Port was excessive and not what we expected or paid for or what the literature proposed.
Lectures were held on at sea days and then extra lectures were added when Ports were cancelled . These were apparently quite informative at times.
The ship was like a floating nursing home and despite the literature indicating that all passengers needed to be fit and able and sign a statement to say they were I have never seen so many elderly and unfit travelers.
The ship was clean and well maintained but obviously very old.
MDaniels, Customer Services has responded
We are sorry that itinerary changes were necessary during this cruise. We certainly faced a number of very difficult challenges but from the feedback received to date we believe most passengers were very happy with the way these were handled by the Captain and our excellent on-board team. We reserve the right to make amendments if they are caused by circumstances over which we have no control but nevertheless we will shortly be contacting everyone affected to offer them a goodwill payment as a gesture of apology. We trust this will demonstrate the high value we place on the loyalty and support of our customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of The Independent Traveler, Inc.
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Jocklet’s Full Rating Summary
Enrichment Activities
Value For Money
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Shore Excursions
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Onboard Experience
Cabin Review
Cabin 801
The cabin was adequate but disappointing for the price.
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