My husband and I chose to travel on L'Austral with Tauck because we enjoy Tauck's level of service, and liked the idea of the small ship experience. I had done quite a bit of research on Ponant and L'Austral specifically, and felt that we were well-informed on both the pros and the cons for this particular line and ship. I'm going to divide this review into two sections, the first dealing solely with our experiences on L'Austral, and the second touching on aspects that were primarily Tauck-controlled.
L'Austral: Embarkation in Osaka was seamless, with our luggage waiting in our cabin. The cabin itself was compact, with space to move around the bed, but not much more. The shower and vanity and separate toilet cubicle were similarly compact, but perfectly adequate. Toiletries were L'Occitane. Beds were comfortable, bedding of good quality but not luxurious. There were several types of bottled water on a tray, and a small refrigerator with an assortment of alcohol and soft drinks. We liked our cabin, were happy that we had the balcony, and thought our room steward was friendly, efficient, and gave great service. There was plenty of room under the beds for our suitcases.
For the most part, we used the main dining room. We ate one lunch at the buffet restaurant, but overall preferred coming back to the ship and being served by our (very welcoming)favorite waiters. The dining room decor was quietly elegant, the chairs and banquettes very comfortable, and the noise level low enough that it was easy to converse with your table mates without raising your voice.