We returned home last week and I have a need to write without delay to let you know that we had a fantastic time in Russia despite the cold weather and that we greatly appreciate everything you did to ensure that everything was organized to perfection. Since we took several ocean cruises before, we were therefore not easy clients, but you responded to all our queries and requests with speed, friendliness and efficiency.
Our trip was wonderful and we continue to talk about our experiences often. We were very pleased with all aspects of the trip and enjoyed the boat very much such as Russian music, Russian lesson, dance and songs. We particularly enjoyed our tour guides- Katia & Gregory - they were all excellent. Our local drivers were also very good. The tour guide, Katia was knowledgeable and efficient and a lovely young person. The bad and cold weather contributed greatly to our overall excursion.
I know you couldn't arrange the weather, but you arranged everything else and for that we thank you most warmly.