We wanted to treat our family group of 12 to a mini cruise which would involve no expense whatsoever to them, and stumbled across Saga with whom we had never considered cruising before, despite having enjoyed over 25 cruises with 9 lines.
A dedicated group travel consultant at Saga dealt with every aspect of our booking. Cabins were reserved without deposit until bookings were confirmed, and there was a group booking discount of one free place. He was also the point of contact for any queries we had before sailing.
Much more than usual was included in the price of this cruise- free travel insurance for us all including several of our party with medical conditions which normally attract a considerable premium, chauffeur service to and from Dover or free parking for those who choose to drive themselves, all on board gratuities, free 24 hour room service, bottled water and packed lunches for those on excursions, free shuttle buses in all ports, free Wi-Fi, and generous helpings from a choice of over 10 wines or soft drinks at lunch and dinner. The published cost of the cruise may appear to be higher than on some lines, but is offset by the included extras, and several of our group disembarked with a "nil" on board account.
Various grades of cabins were booked and it was possible to specify twin or double beds which were correctly configured in every case. We were all very happy with their size and cleanliness. Although there were no tea and coffee making facilities, room service for these items arrived within four minutes. Showers had folding glass doors rather than curtains, apart from the superior room which had a bath as well as a shower.