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Ventura Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
870 Reviews

R401 - and any other suites - BE WARNED

Ventura Cruise Review by Mrs_Susy_T

3 people found this helpful
Trip Details
  • Sail Date: Aug 2015
  • Destination: the Mediterranean
  • Cabin Type: Suite with Balcony and Bath/Shower

P & O apparently have rules that state that there won't be any noise from the upper deck between 12 and 7am .... but they don't stick to it and the duty managers don't seem to have the requisite authority to enforce them.

You know that there are smokers up on deck, but can forgive the intermittent chair scraping. The rest of the noise is intolerable - and I have ear plugs!!

We were woken almost every day by rumbling trolleys between 6 and 7am.

We were woken every night (12am-1am) and again every morning (approx 7am) by deck stewards scraping sun loungers.

The deck party was so noisy that it took 3 complaints to finally have this turned down by 12.30pm. Then we had another 30 mins of deck hands clearing up. On another occasion (after midnight) the bar staff were throwing the tables and chairs around as they tried to clean the deck.

P&O roped off the deck area, but we were woken after midnight by scheduled deck cleaning and again in the mornings. It wasn't really possible to catch up on sleep during the afternoons.

I will never book or be upgraded to a suite on any P & O ship. Not only do they not have enough insulation, but P&O don't observe their own rules. I go on holiday to enjoy myself, not spend endless hours having to raise noise issues especially when quiet was promised by a senior officer.

Shows - fairly good - as good as Princess and better than Celebrity! Several things go wrong and so quite entertaining. Lots of backing music and vocals on the shows and the lack of lip sync is quite funny. The sound engineer must have hearing problems. Sound at the front is much better than at the back but several singers struggling to be heard over the music.

Food in main restaurant is poor - fair. Very unappealing menu.

Beach Hut - Very good, tasty sizzlers and steaks; excellent service

Sindhu - Sometimes good, sometimes very poor. Poppadoms are pathetic. Seafood platter isn't cooked well. Curries in the buffet are far superior - and even at the local takeaway. If you like curries and have them fairly often, you will probably be disappointed.

Glass House - very good on the whole; excellent service.

Allergies food advisor in the Saffron freedom dining on deck 6 was absolutely useless. When asked questions her responses included for example: "I don't cook, I don't really know who to ask, I am not really sure what the things are on the menu" An absolute disgrace. Seems to blame everyone else when she gets things wrong.

Doesn't understand "medium rare". When steaks are over cooked, she stupidly asks if you want it with "more blood" ... doesn't seem to understand that the red liquid in a steak is actually myoglobin.

I agree with many of the waiters who said she really should stick to washing dishes.

Mrs_Susy_T's Full Rating Summary
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Cabin Review

Suite with Balcony and Bath/Shower
Cabin AC R401

NOISE NOISE and MORE NOISE ....all day and all night. Read the main review

Some stupid mistakes in the cabin.

Smaller than most other suites with an unexpectedly small door (same as a smaller cabin).

Kettle, tea/coffee.

240v and 110v mains sockets adjacent to the bed.

Only a single 240v socket opposite the sink - fine for the kettle, but the coffee machine had to be plugged into the USA socket by the headboard of the bed - how crazy is that?

Balcony is very short. Only 1 sunbed, 2 chairs, 1 table. There was very little room to move around. Almost impossible to turn the sunbed. Overhang of the buffet deck means very limited sun - but of course you would expect that!

If you like ice - the cabins only have chillers - and so you should ask for ice to be replaced twice a day.

Butler service was excellent.

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