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I'd like to start with the positive. The hotel staff on board are really amazing: kind, discreet, and friendly. Also, the most excellent Captain Mark made some hard but much appreciated safety decisions regarding missing ports and changing port times when we encountered a bad storm. There was not a minute I didn't feel that I was in the hands of a capable, alert crew. The childcare staff (well, two out of three) were friendly, energetic, and flexible. One clearly wanted to go home, and, she rarely smiled. Now the negatives: First, I NEVER would have booked this cruise had I known that the ship has already been sold to P and O. There is obviously no investment whatsoever being put into the upkeep of the boat beyond getting her creaking afloat to the buyer in October. There was rust in many toilets and other areas. You just had to look into every corner. The toilet mysteriously overflowed during the night on three different occasions, none connected in anyway with our usage, nor with flushing. In general, to say the ship shows her age is an understatement. Purposeful segway to the guests now. . .we were told once onboard that the median age on that particular cruise was 68. At many times the public rooms resembled retirement homes. My husband joked that the lines for food at the breakfast buffet were like scenes from The Walking Dead! On three occasions, guests were literally screaming down the cabin hallways at each other, presumably due to hearing issues rather than rudeness! HAL is not for any below 70s demographic. I know we cruised out of school vacation times, but what about other couples and singles without children? They are conspicuously absent. We would have prefered a more mixed social group. Perhaps the key to that is also to choose a 7 day, rather than a longer cruise, one that working adults can more easily make time for. Some lessons learned! The food: The menus were a delight to read. But somehow, the dishes that appeared never quite lived up to the billing. Cunard this is not. However, the dining room staff were wonderfully hospitable. We stayed in the main dining room rather than using the specialty restaurants. First seating for dinner is a bad idea on HAL. It seems that any evening fun happens while the first diners eat. By 9:30 PM , most people had gone to bed.

Beware: Ship on the WAY OUT!

Ryndam (Retired) Cruise Review by NadiaO

Trip Details
  • Sail Date: May 2015
  • Destination: Europe
I'd like to start with the positive. The hotel staff on board are really amazing: kind, discreet, and friendly. Also, the most excellent Captain Mark made some hard but much appreciated safety decisions regarding missing ports and changing port times when we encountered a bad storm. There was not a minute I didn't feel that I was in the hands of a capable, alert crew. The childcare staff (well, two out of three) were friendly, energetic, and flexible. One clearly wanted to go home, and, she rarely smiled.

Now the negatives:

First, I NEVER would have booked this cruise had I known that the ship has already been sold to P and O. There is obviously no investment whatsoever being put into the upkeep of the boat beyond getting her creaking afloat to the buyer in October. There was rust in many toilets and other areas. You just had to look into every corner. The toilet mysteriously overflowed during the night on three different occasions, none connected in anyway with our usage, nor with flushing. In general, to say the ship shows her age is an understatement.

Purposeful segway to the guests now. . .we were told once onboard that the median age on that particular cruise was 68. At many times the public rooms resembled retirement homes. My husband joked that the lines for food at the breakfast buffet were like scenes from The Walking Dead! On three occasions, guests were literally screaming down the cabin hallways at each other, presumably due to hearing issues rather than rudeness! HAL is not for any below 70s demographic. I know we cruised out of school vacation times, but what about other couples and singles without children? They are conspicuously absent. We would have prefered a more mixed social group. Perhaps the key to that is also to choose a 7 day, rather than a longer cruise, one that working adults can more easily make time for. Some lessons learned!

The food:

The menus were a delight to read. But somehow, the dishes that appeared never quite lived up to the billing. Cunard this is not. However, the dining room staff were wonderfully hospitable. We stayed in the main dining room rather than using the specialty restaurants. First seating for dinner is a bad idea on HAL. It seems that any evening fun happens while the first diners eat. By 9:30 PM , most people had gone to bed.
NadiaO’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Ages 7 to 9
Service
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