We have been on a few ships now, so have some idea about what to expect. We decided to try Princess since the dates offered worked for us.The cruise we chose left from Seattle, the ports were Juneau, Skagway, Tracey Arm Fjord, Ketchikan, Victoria, British Columbia, then back to Seattle.It was a mistake, the ports were great (except for Victoria, the ship was broken, so we went to the dock and looked at it, leaving the ship was not an option) but the ship itself was not good at all. The only staff member who went out of their way to be friendly was the room steward, other than that, the staff for the most part acted as if we weren't thereWe avoided the main dining room, instead we opted for the buffet, the staff there were not on the ball, you needed to wait for them to put napkins, and silverware on your table.On more than one occasion, we got our plates and sat down and had to wait for them, the food (already not very hot) getting cold.
They were in charge of getting you drinks as well, on more than one occasion, we had finished our plates before they came to take an order.
It would be one thing if they were really busy, the delays would be understandable, but they were mostly standing around talking to each other.
The room was pretty big, and the balcony was nice, however the way that the balconies are staggered meant that we (on the top deck) saw all of the lower balconies, more privacy would have been nice