American Queen Voyages Ocean Navigator Cruise Reviews
-- / 5.0
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Cruiser Rating
4.2
Very Good
11 reviews
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1-10 of 11 American Queen Voyages Ocean Navigator Cruise Reviews
Review for Ocean Navigator to U.S.A.
VirgilMathias
10+ Cruises • Age 70s
Having had a very good experience on the American Queen Sternwheeler, New Orleans to Memphis previously, we were not hesitant to book the Great Lakes cruise and recommend to another couple who also booked it. Wow, the two cruises couldn't have been different. I'll break down our comments.
Precruise Hotel. Chicago Hilton nice hotel, a bit dated but elegant. Breakfast provided next morning but ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi VirgilMathias! We are disappointed to hear that you found your experience to be not a great value for the cost. We will pass your feedback along to the vessel....
Sail Date: August 2022
Review for Ocean Navigator to U.S.A.
djett
10+ Cruises • Age 70s
Having taken three previous cruises with American Queen (Upper Mississippi, Nashville to Memphis, and the Columbia River) my wife and I were expecting the same excellent cruise experience on the Ocean Navigator cruise from Chicago to Chicago (June 4-19) which we just completed. We received just the opposite. Had this been our first voyage with American Queen lines, we would not even consider ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hello djett! Thank you for your feedback. We are disappointed to hear you did not enjoy many aspects of the cruise. We will pass this information along to the crew....
Sail Date: June 2022
Review for Ocean Navigator to Canada & New England
rrrs_travelera
10+ Cruises • Age 30s
1. Overall Staff Comments
Compared to the AQSC staff, Victory II crew members are international, and they come from all around the world. This does not change the AQSC and VCL hospitality standards of excellent. The company certainly knows how to continue to provide great customer service in all of their vessels.
Each day, and since our arrival to the ship, there were always staff greeting ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
rrrs_travelera,
It makes us very happy to see your comments about the great hospitality provided by our crew. They are our heart and soul. Welcoming back our loyal guests is really fun! We...
Sail Date: August 2019
Traveled with disabled person
Review for Ocean Navigator to North America River
BJHeard549
2-5 Cruises • Age 70s
The Victory II ship was recently renovated and they did an excellent job. The ship is fresh, clean, and very well appointed. Every staff member we have met is attentive and concerned for our satisfaction. Our cabin is more than adequate with one exception: the shower is extremely small. Meals are quite varied. On more than one occasion we have ordered doubles of items on the menu, or we have ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi BJHeard549! Thank you for the 5 star review! We appreciate your feedback . Please stay tuned for our new and exciting itineraries coming in 2020! We look forward to welcoming you on...
Sail Date: August 2019
Review for Ocean Navigator to Canada & New England
oldbonnets42
10+ Cruises • Age 70s
Having traveled many times on The American Queen, we decided to see what the Victory line offered. We traveled from Detroit to Montreal and Quebec. Being the first season there were a few bugs to be worked out, but Mr Wagoner , the owner was on board and very open to suggestions. Enjoyed dining in the cafe, with the view from its windows. As usual for the Queen company staff were very ...
Read MoreSail Date: July 2019
Review for Ocean Navigator to U.S.A.
StillOutOfOffice
6-10 Cruises • Age 30s
The voyage we were on cruised from Detroit to Montreal and it was fantastic!
The ship had just been refurbished before our embarkation. It is very well done, very accommodating and a very pleasant atmosphere. The layout is very simple and common areas are easily accessible.
The food onboard was excellent. Breakfast at The Grill (deck 4, aft) was one of my favorite parts. A hearty ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi StillOutOfOffice!
We're glad to hear you enjoyed your voyage with us on the Great Lakes! We agree that Cleveland gives a great reception! And Niagara - such a special place. It's most...
Sail Date: June 2019
Review for Ocean Navigator to U.S.A.
Seeayyyytee_4
2-5 Cruises • Age 20s
Embarkation: We arrived in the port of Detroit a little early and were pleasantly surprised that we were able to board despite being early. Once on board we were greeted by staff and were immediately given our room keys. We were not able to get into our rooms yet so we went into the lounge where the staff made us feel like we were at home. We were given drinks and shortly thereafter there was ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Seeayyyytee_4,
Thank you so much for sharing your kind feedback! We’re glad you enjoyed your excursions and made some new discoveries! We would love to welcome you back aboard in the future...
Sail Date: May 2019
Review for Ocean Navigator to Canada & New England
Travel_Lots
6-10 Cruises • Age 60s
Pick something other than Victory Cruise Lines. The Great Lakes were a great place to cruise; just pick another cruise line. Or set your expectations low and deal with it. We did Detroit to Halifax.
For example, if you don't mind waiting 45 minutes for the crew to figure out how to put the gangway down to get off the ship at your ports of call... then deal with the limited excursion ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear Travel_Lots,
We are sorry to learn that your cruise did not meet your expectations. American Queen Steamboat Company has recently acquired Victory I and Victory II and we strive to...
Sail Date: August 2018
Review for Ocean Navigator to Canada & New England
Jeananncanoe
10+ Cruises • Age 80s
Delightful - best cruise we’ve had out of 11 cruises! Chose it for the destinations and the excursions. Wanted to go through the St. Lawrence Seaway and the Welland Canal, as well as the cities involved. Ship was nice small size (200 passengers), crew was superb, food was great, and everybody was friendly. We enjoyed cruising without the hustle and bustle of large ships. We particularly ...
Read MoreSail Date: July 2018
Traveled with disabled person
Review for Ocean Navigator to Canada & New England
MrCruz4810
2-5 Cruises • Age 40s
Had the opportunity to experience the Victory II inaugural voyage. It was a great experience filled with amazing food, exceptional service and new friends. This ship is small, with great character, the best environment to receive a personal service. The staff knew my name and my diet coke for breakfast request by the third day. The all-inclusive excursions were very nice. I felt immersed in the ...
Read MoreSail Date: July 2018
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