7 Helpful Votes
Sail Date: December 2016
I have always sailed Princess, am elite status now after about 18 cruises. I do this for the same reason people stick to a particular airline. I have in the past been on Carnival, Holland America, and NCL. It was almost as if this ... Read More
I have always sailed Princess, am elite status now after about 18 cruises. I do this for the same reason people stick to a particular airline. I have in the past been on Carnival, Holland America, and NCL. It was almost as if this cruise was doomed from the beginning. I arrived beforehand at the cruise hotel and then had me listed as an employee rooming with several other employees. I like the line but not that much.. The agent in the lobby seemed to know little about time and departure for the ship the next day....we finally loaded onto a bus for the half hour trip on a Sunday to the cruise port but we're told to wait on the bus off on the side because the front of the terminal was too conjested to unload. We waited for about 1/2 hour while more busses, taxis, and autos made it even more conjested...when the passengers begin to revel at this foolish plan our bus leader finally got permission to pull up and unload (this is the first and last Princess pre cruise I will ever purchase). As we got off we literally were pushed from one side of the side walk to the other as we waited in a line a couple of hundred feet long...later when I complained I was told these were not princess employees but rather belonged to the port....I told them they must be wearing stolen uniforms. Inside was a complete madhouse ... The elite usually wait in a 3 minute line but this one was 45 minutes to get the cruise card. Later some who were at a lower level told me they had to wait in line for over 3 hours. The agents kept telling us it was the worst they had ever seen(they hadn't been to Rio) and all were given a variety of reasons e.g. A computer problem, a long morning meeting, and the most likely they could not account for three persons who had no disembarked upon arrival. The Captain Justin Lawes is the best and he did attend the Cruise Critic meeting the next morning (about 200 of us present) but none us had the pesence of mind to ask him what the problem...really was. I am running out of space but did want to highlight the other really awful line for the 5pm ,anytime dining. By 430 everyday it snacked around the atrium sine people wanted to attend the first show at 8 and not wait until 10. I don't know if the company, the Captain, or the cruise director sets the schedule but please for the sake of the passengers return to,three shows an evening. There are no crowds at dinner or at the shows if there are three. They have been tampering with number and time for the past couple o years. Read Less
2 Helpful Votes
Sail Date: December 2016
This was our second cruise with Princess. We chose this cruise because of the places visited and a very good prior experience on a Princess cruise to Hawaii. When it comes to the ports and places visited we were not disappointed. ... Read More
This was our second cruise with Princess. We chose this cruise because of the places visited and a very good prior experience on a Princess cruise to Hawaii. When it comes to the ports and places visited we were not disappointed. Everything we saw was super interesting - the ruins and the museums in Mexico and Peru, the river cruise and the air tram in Costa Rica, the ziplining in Nicaragua. However, the ship experience was rather average in comparison with the prior Princess cruise. The embarkation (extremely long line up) was the very first unpleasant experience, the food in the dining rooms was sometimes not very tasty, live bands paled in comparison to the bands on the Hawaiian cruise. The lack of interesting activities before noon (except for the promotional seminars about health, jewelry, body problems and wine tasting or spa, which of course aimed at selling you services or products) made it a bit boring at times. Read Less
2 Helpful Votes
Sail Date: December 2016
Crown Princess 31- Day South America (December 4th, 2016 – January 4, 2017) Total disclosure mandates that I reveal the following about my husband and myself: We do not like big ships, and he (especially) loathes crowds. The Crown ... Read More
Crown Princess 31- Day South America (December 4th, 2016 – January 4, 2017) Total disclosure mandates that I reveal the following about my husband and myself: We do not like big ships, and he (especially) loathes crowds. The Crown Princess is a big ship and it was full to capacity on both legs of the cruise (Los Angeles to Valparaiso and Valparaiso to Rio de Janeiro). The relatively low fares attracted a wide range of passengers, and many of them, resulting in very crowded main dining rooms ( although the alternative restaurants were often almost empty), wall to wall bodies around the pools on sunny sea days, and some rude passengers. The elevators compounded the problem: there were four across the width of the ship on each floor, and one never knew until the last second which car would stop (though more often than not, it was the one furthest from you ). The doors also closed quickly and seemed ready to remove your hand, should you try to block them. This resulted in crowds of people shoving to get into an elevator before other passengers could exit the car. SMOKING – My husband is a smoker and found the arrangements for smoking not the best he’s experienced on board, but not the worst. I was annoyed that they closed the bar beside the main outdoor smoking lounge very early in the evening. The cigar lounge in the casino was also a convenient place for meeting one another, and there was a bar nearby. FOOD -- We’ve been disappointed in Sabatini’s on every Princess ship we’ve been on, and I’m sorry to say that the Crown was no exception. On the other hand, the food in the main dining room(s) was better than expected and generally quite good, as was that at the buffet (though I dislike buffets, where crowds are at their worst on any ship). The Crown Grill was exceptionally good, and we ate there several times, for the excellent food and service, to avoid the crowds in the dining room, and to have a table for two with no argument. We had an ongoing “thing” with the maitre d’ in one dining room. We would request a table for two, and he would attempt to have us seated at a long banquette, with tables so close together one could hardly squeeze through and a bad vibration (literally). We would politely decline, and he would then send us to the worst possible two-top in the dining room, such as one next to a large family with screaming kids. I remarked to my husband that he could have earned a nice tip if he’d been more accommodating, and my husband replied that he didn’t expect tips from this group of passengers. EXCURSIONS -- Machu Picchu was the star attraction of the cruise, but my pre-Columbian aficionado husband decided to skip it. It was very expensive, but more importantly, it took up the entire three days that the ship was in Lima and Pisco, Peru, thus precluding visits to some fantastic museums. We did these by independent private tours, so as not to be rushed and were not disappointed. Our guide was so good that my husband plans to return and do a land tour of Peru with him. We always prefer independent, private tours, though these were not always easy to arrange successfully in South America. (We were stood up by the guides of two private, independent tours we’d booked and paid for.) Many of the ports of call have no dedicated cruise ship dock. In Lima, for example, the ship docked at a large commercial facility, and due to the distance and regulations, one could not walk anywhere. Those on private tours, or those just wanting to go ashore independently, were told to take a bus (provided) to one of two shopping centers. Having used the bus to return to the ship once, I would have despaired trying to hook up with a guide there. Those of us who had arranged with our tour company to pick us up at the entrance to the port facility were told to board the bus at the ship and ask to be let off at the entrance to the port. Great, but there were two entrances, which we did not know, and the bus used a different one on each day. Had we not had a cell phone, the number of the tour agency, and the help of two very nice policewomen on patrol, two of our best days would have been a disaster. It is also worth noting that many Lima attractions simply cannot be booked as independent shore excursions, because the tour companies have to allow an additional two hours, at least, for passengers to be bussed round-trip to the shopping center in order to connect with a guide or group. I am generally not a fan of ships’ tours, but a Princess excursion allowed me to see the Peruvian Paso horses and two additional sights, whereas an independent tour could not be arranged. The same situation occurred with a gaucho visit and barbeque from Buenos Aires; I despaired of finding an independent tour, and my husband and I ended up seeing Recoleta Cemetery, and having a nice shopping stop on a Princess tour, in addition to our time at the finca, with no sacrifice in quality or time in our visit to the latter. I was pleasantly surprised that the ship’s tour included everything – such as the opportunity to ride horseback – that was offered by the unavailable independent tour. Finally, some secret tour tips for anyone going on this cruise: a wine tour from Valparaiso , Chile; a cab “for the monkeys” in Puntarenas, Costa Rica; and a Ballestas Island tour from Pisco, Peru. CABIN – We greatly enjoyed our balcony cabin (A202), and I had guessed correctly that port side was preferable on this itinerary. I had waited in vain for an upgrade to come through and was very disappointed when I first saw the size of the cabin. There was a place for everything, however, and by the time we reached Valparaiso and the second leg of the cruise, we had decided not to change cabins, even if the opportunity arose. We do not fall into the “all-you-do-is-sleep-there” camp. We love reading and napping on sea days, and seeing/hearing the water is very important to us, as are chance viewings of spinner dolphins, for example. In addition, we are not “joiners” and “doers” – we’d enjoyed playing Trivia on a smaller ship, but it was chaos on the Crown – and we often just escape to our cabin for peace and quiet. SANCTUARY –For a fee of $40/day ($20/half day) Princess provides you with access to The Sanctuary, a serene and well appointed area for relaxing. I finally succumbed to temptation on one of the last days, when there was no room in or around any pool, and loved it. It was windy and cool, and an attendant brought me a blanket. The next thing I knew, he woke me for tea, which included a nicer assortment of goodies than we’d been offered in the crowded “tea room” by the only surly waiter we encountered on The Crown. WEATHER – We cruised in fall to winter in the Northern Hemispheres and spring to summer in the Southern. The temperatures were pleasantly warm throughout the first segment of the cruise, but after Valparaiso, it was quite cool. We were never in freezing temperatures, but the next 10 days required a sweater on board and an added jacket for excursions. That was a third of the cruise (more than I’d anticipated in wardrobe planning), after which the heat of Buenos Aires was nearly overwhelming. OVERALL VIEW OF CRUISE – Final confession: we have been spoiled by two, small-ship luxury cruises in the last few years, but we still think that Princess ranks far above most mass-market carriers. The fare for this 31-day cruise was amazingly reasonable, but we rued the fact that we didn’t book while they were offering free beverage cards. We enjoy cocktails and wine, and it was easy to accrue a total cruise cost approaching that of more “luxurious” lines. Throw in the cost of The Santuary, for sanity (if we’d used it more), and you’re really getting there. Add the very high cost of the ship’s excursions, and you’re flirting with an “all-inclusive” fare. We were glad we went, in any case. My husband discovered he could survive 31 days at sea (there was never any doubt about me), and we saw and did a lot, in great part due to a few private guides who were eager to share their country and related to us in a manner not possible with a larger group. Each country was unique and fascinating, and the people warm and friendly. If you don’t mind large ships and crowds, this cruise is highly recommended. Read Less
Sail Date: December 2016
My first complain complain is the bed furniture need to be replaced very badly, the mattress has cave in that make us feel like sleeping in the sink hole (it also happen to friends of us on other room), otherwise the room is clean and cozy ... Read More
My first complain complain is the bed furniture need to be replaced very badly, the mattress has cave in that make us feel like sleeping in the sink hole (it also happen to friends of us on other room), otherwise the room is clean and cozy except the shower room is so tiny, it doesn't have room to turn around for a skinny person like me (I am only 140 pounds and 5 feet 7), I wonder how can I 200 pounder can take their shower. Second is the embarkation is a mess and chaos, our priority boarding is long and tiresome, other than that everything is excellent: the boarding process is somehow smooth, the food are excellent and the dinning service is excellent but the buffet service is not good (stuff are talking to each other and ignore our present, so we have to get our own drink after waiting for 30 minutes), all on board program and activities are excellent, never have a bore moment.. Read Less
4 Helpful Votes
Sail Date: December 2016
1. We had never been to So. America. 2. It departed from LA Harbor Any problems we had on this cruise were not the fault of Princess. Two problems with the room were fixed promptly and efficiently. Our room steward, Esperanza, was ... Read More
1. We had never been to So. America. 2. It departed from LA Harbor Any problems we had on this cruise were not the fault of Princess. Two problems with the room were fixed promptly and efficiently. Our room steward, Esperanza, was terrific, caring, helpful, cheerful and kind. We did find the service, particularly in the Horizon buffet slower than we recall on past cruises. However, the food was very good. I especially appreciate the sugar-free deserts. The wait people in the Michaelangelo Dining Room were very helpful to my 91 year old, World War 2 veteran husband. Our age and physical condition made this cruise more difficult than we anticipated. The trip home was stressful although Lantan airlines and their employees were excellent. Very much appreciate the assistance for handicapped travelers. Did not rate entertainment because we were unable to get to the shows. Perhaps you could make a better selection of movies. Read Less
1 Helpful Vote
Sail Date: December 2016
Good itinerary. Heard good things about it. But the ship itself was not in good shape. There were big stains in the carpet. There were dents in the hallway wall. Dingy. We marked out preference for table of 8. We were put at a table by ... Read More
Good itinerary. Heard good things about it. But the ship itself was not in good shape. There were big stains in the carpet. There were dents in the hallway wall. Dingy. We marked out preference for table of 8. We were put at a table by ourself. The fix for that was poor. There was a table of 6, but 3 were a sub-group of old friends. A group of 8 would have minimized that social difficulty. The people at the table were downers. Never had that experience with Princess dining before. In one tour we were left by the tour guide (Ernesto in Lima). Luckily there were other Princess buses there, but that is not acceptable. He did not even count the people on the bus. Food was ambitious but often not well prepared. Meat usually overcooked. If we wanted medium-rare, we had to order rare. Many excursions were poor. Long drives and nothing to see. Long lines to get on the bus, long ride, and nothing to see. The description on some of them exaggerated, like a sales pitch. We could have done other with our day in port had we known. The stateroom help was excellent. Our waiter (Florenza) was excellent. Generally the personnel were friendly and helpful. Please note that the same unpleasant people at our table complained about Florenza -- unfairly and planned to give her a negative review. Read Less
Sail Date: December 2016
We explored the California one week before departure. We choice this itinerary because we wanted to go to Chili and prefer a ship more fun compare a fly The embarkation was very long No smoothly and disorganization was terrible ... Read More
We explored the California one week before departure. We choice this itinerary because we wanted to go to Chili and prefer a ship more fun compare a fly The embarkation was very long No smoothly and disorganization was terrible It was 5th Cruise with Princess, We liked our cabin, dock Riviera Crown Princess and all sister Ship We like aft cabin because we found a bar and the small pool . We are outside easily and fast. The place is tranquil not heavy and we prefer that . Dining and services were very very good Entertainment and activities 6/10 Ports were no good , exception Manzanillo Mexico and Puntarenas Costa Rica We did not use the excursion because no interesting for us We did not travel with children but with couple friends This cruise was no appropriate for the children We will go again with Princess Cruise, we have one reservation next February for 6 days in Caribbean Read Less
8 Helpful Votes
Sail Date: December 2016
Embarked on MV Crown Princess on a 27-day cruise from Los Angeles to Montevideo, I had been driven away from poolside by the thumping music. So I found a deck chair in a quiet region, stretched out happily, and opened my book. Presently, ... Read More
Embarked on MV Crown Princess on a 27-day cruise from Los Angeles to Montevideo, I had been driven away from poolside by the thumping music. So I found a deck chair in a quiet region, stretched out happily, and opened my book. Presently, a cruise line goombah appeared and demanded $40 to use the chair for the day. “You’re kidding.” “This is a quiet area.” “I know. That’s why I sat here.” “You have to pay for quiet.” That last statement should be featured on every Princess Line brochure. This ship is a floating gouge machine. It is also a jam-packed cattle car, whose passengers are relentlessly herded and prodded into servility. I had been eager to make this voyage around Cape Horn ever since I read “Two Years Before the Mast” when a boy. As a former seagoing Naval officer and a veteran of six prior cruises on some illustrious liners, and having read every one of the 25 or so Hornblower and Aubrey and Maturin novels, I was churning with excitement. What a shattering disappointment. The debacle began with embarkation in L.A., a grueling two-hour exercise in donkey coitus that killed all festive spirit. You are interrogated, searched, photographed, and admonished as you pass through no fewer than five checkpoints. This suggests nothing else so much as the booking-in process at Terminal Island Federal Prison. You are issued an ID card linked to your personal data and photo, and told it is “required” that you carry it with you “at all times.” This suggests nothing else so much as the ID cards that German Jews were “required” to carry with them “at all times.” You are advised that your luggage is subject to search for “contraband.” Guns? Bombs? Drugs? No. Jack Daniel’s and Cotes du Rhone. The company forbids passengers to possess alcohol, even in their own cabins. This is further enforced by “alcohol checkpoints” when you embark. For our good health, right? Of course not. We understand immediately that this is to shelter the monopoly on alcohol. This is soon manifested. A (short) martini costs $10.25; a Paulaner beer, $16. A 50-minute massage is $134, including the mandatory tip. Internet access is $200 to $400, depending on which plan you choose. The service is glacial. As the ship enters the tropical ports, a steward circulates around the decks distributing half-liter bottles of water “to beat the heat ashore.” “Thanks very much.” “That will be two dollars.” The standard (i.e., “free”) restaurants offer food of quality raning from four-star to hog slop. Oddly, they serve a superb Beef Wellington but the hamburger has the flavor and consistency of week-old oatmeal. Breakfast is especially dismal: bins of tired bacon marinating in grease, eggs congealing under heat lamps, soggy pancakes, truck-stop coffee. If you don’t fancy dishwater coffee, you can get the “special” variety for $2.95 per cup. The meals are contended for in bump-and-shove buffet lines or delivered in noisy crowded restaurants by harried waiters. The service staff are willing and friendly, but are so frenzied in contending with the mass of humanity that they lack care. For example, rushing around the restaurant the waiter will pour water in your wine. Yes, this happened. He apologized and carried away the diluted wine, saying he would “bring another.” It turned out that he meant “another water,” not “another wine.” The replacement wine had to be paid for. Waiters are forbidden to dispense “free” wine. Similarly, in the rush to keep the herd moving, waiters will snatch away your half-finished plate when you get up to refill your coffee. The buffet restaurant is in such frantic chaos that it is impossible to know who “your” waiter is. So I asked the nearest one to please not take the untouched meal away while I went for iced tea. I returned after a minute and a half. Gone. At dinner one evening, I was captivated by the narrative of an 84-year-old Korean lady to my left who had lived through the Japanese occupation. A waiter positioned behind my right shoulder interposed, in the middle of her sentence, “May I take your order?” Deeming that I was not quick enough to break off this communion and turn to his business, he poked me in the shoulder repeatedly and barked “sir, sir, sir.” This particular form of rudeness is a regular thing. Not all the wait staff are so rude. A minority are more thoughtful. But this proceeds from their innate politeness rather than correct training. If you want the good food and soft ambience, you must attend one of the “specialty” restaurants at $29 extra per meal. Ka-ching once again. Be prepared for LOTS of lines, swarming and teeming, for meals, for shows, for excursions. Be also prepared for the “dash for the seat/bar stool/deck chair” competition. You will be ordered to vacate if another passenger believes he has a better claim. You could stand your ground and battle for your rights, but you didn’t buy an expensive cruise for that. So you shrug and amble off, irritated less at the other passenger than at Princess Cruises for packing you in this way. SHORE EXCURSIONS. I could write a separate essay of similar length, but will just say this: NEVER book a Princess shore excursion unless you desire further experience with mass-herded donkey coitus at exhorbitant cost. Instead, make independent arrangements in advance, more customized and at a third the price. Alternatively, it is almost always possible to make arrangements on the spot. The harm of all this is not only out-of-pocket. You might just set aside a few thousand extra, say the hell with it, and relax. But it wouldn’t work. You are repeatedly irritated as you are dinged, gouged, squeezed, and fleeced; you are endlessly on edge as you worry that you might have crossed some line or entered some space or consumed some comestible that will trigger an extra charge or a “not allowed” reproach; you are always conscious that this cruise line will exploit your captivity to the maximum. In time, I developed a grim admiration for the efficiency with which the passengers are processed. The word “processed” is carefully chosen. That’s what you will be. The Rule of Five Percent holds that every experience entails at least five percent that is fun and enriching. I made it my mission to find the five percent, and managed to do so: the sea air, the ocean vistas, the communion with other passengers, some stunning views at the bottom of the world. So I attained part of what I came for. But by the end of the cruise I was half screaming inside escape this hog-wallow vessel. Read Less
5 Helpful Votes
Sail Date: December 2016
We looked forward to this cruise for over 2 years after having to cancel the same cruise in 2015 3 days before travel due to an unforseen hospital admittance. Our embarkation at LA and the first couple of days were good, but then it went ... Read More
We looked forward to this cruise for over 2 years after having to cancel the same cruise in 2015 3 days before travel due to an unforseen hospital admittance. Our embarkation at LA and the first couple of days were good, but then it went downhill. The water was switched off to our cabin overnight without any warning and when we woke up our toilet was full to the top. It was fixed after ringing passenger services but then a few days later we had a letter telling us the water would be off from midnight till 5am. I woke at about 6am to the sound of running water and our bathroom was flooded from the toilet, I flushed it and it stopped flooding but we had to get it sorted from the flood which was contained inside the room. However after going back to bed shortly after we heard running water again and it was gushing out of the rear of the toilet and into the room. The plumber had to turn off the water in the corridor and told us to go to breakfast whilst they sorted out the flooded room. We came up about midday and the room had been mopped up and there was a large drier working to dry the room. We didn't gain access to our room until after 2pm, this is without being able to even wash our faces or clean our teeth. We received no apology whatsoever until we went down to Passenger services the following day and were told we were the least affected on our floor Aloha. The manager said she had been up to our cabin but we were not there!!!!!! but she never left any note or telephone message. We later heard that there were over 14 cabins affected that night and that decks 5 and 7 were also affected later in the cruise. Even on the day we were disembarking 4th Jan, the captain announced that there was a major leak which was affecting the lighting. What is wrong when these sort of problems are not sorted between cruises? As some other members stated there was a smell of sewerage onboard on a number of days. We were also disappointed regarding the variety of the food choices. They may be OK if you are only on a short cruise, but a 7 day recurring menu is poor and gets boring. The entertainment was also boring and the theatre was full one most days half an hour before the starting time. Need to have three shows a night to cope. Most of the other daily things were money making seminars for Princess to grab more cash. the good side the ports we visited were excellent and we enjoyed all the excursions we took. The staff were as usual friendly, helpful and always smiling. The entertainer in Crooners bar Nano Prado was the best we have heard any cruise, he was so versatile, had a lovely voice and got everyone joining in with him. It was such a pity that his day off was Christmas day as the entertainment in the evening then was non existent, but New Years Eve was really good. Just one more comment - hygiene aboard ship was poor. We saw so many people going into all the eating places without using the facilities for their hands and in the Horizon going in via the exit. All ships prior to this had a staff member stopping this happening. We are already booked for a cruise on the new Majestic on her first far east cruise from Singapore to Shanghai so I hope that improvements are in place then. We hope that this will not be our last Princess cruise Read Less
1 Helpful Vote
Sail Date: December 2016
I all ways wanted to go to a city in Mexico and I had heard that Encinada was a good city to visit I was not disappointed it was great. The shopping was good and the Fish tacos were the best I have ever eaten. The Crown Princess is a ... Read More
I all ways wanted to go to a city in Mexico and I had heard that Encinada was a good city to visit I was not disappointed it was great. The shopping was good and the Fish tacos were the best I have ever eaten. The Crown Princess is a beautiful ship and the food was really good. the staff was ready to serve our every need. We had a wonderful time and I have already booked a cruse to Alaska with Princess on the Emerald Princess in May. We liked the excursion to La Buffadora it was good and the shoppin ther was very good any thing that you wanted to buy. The entertainment on the ship was very good I loved the Princess theater. The balcony was a lot of fun I liked sitting there and enjoying a drink or eating. The view was excellent we watched the shore line and coming in to port. Read Less
4 Helpful Votes
Sail Date: December 2016
We flew to LA and spent a few days touring before the cruise. When Sunday arrived we returned to LAX for our transfer to the Crown. Much to our surprise, instead of having to wait in long lines at the terminal we were taken to the Sheraton ... Read More
We flew to LA and spent a few days touring before the cruise. When Sunday arrived we returned to LAX for our transfer to the Crown. Much to our surprise, instead of having to wait in long lines at the terminal we were taken to the Sheraton Hotel where we filled out our paperwork while enjoying coffee and rolls. The large group was subdivided into groups the size of bus capacity and one-by-one our group was summoned to board a bus and transferred to the terminal where we walked in, picked up our key-card, and boarded the Crown. It was the best embarkation I have ever had. We went to our cabin and dropped off our hand luggage. The Horizon Court was open for lunch and the fare was what we have come to expect from the buffet. The mandatory safety drill seemed rather slow to get started as everyone waited in their muster station for instructions to be given over the PA system -- much better than standing out on the deck and being deafened by the loud speakers. We chose to eat in the main dining hall instead of the Horizon Court. We were assigned a table, but it was not the table size we had requested. We spoke with the head waiter, a very personable fellow, who agreed to speak to the Maitre d'. We were given a temporary assignment to another table, but we had to wait until 5:30 to make sure the people originally assigned to that table did not show up. No problem. A few days later we had our own permanent table. The waiters and assistant waiters were very polite and prompt with their service. Even recommending what they determined we would like. Beverages were waiting for us as we arrived for each meal. We felt the food was much better than what was offered in the buffet, but some of the highly touted selections of Chef Stone we did not find all that exceptional. Special chocolate desserts developed especially for Princess were also hit and miss -- sometimes worth eating, other times worth skipping. On this cruise there did not seem to be much optional entertainment in the Explorers' Lounge. Most entertainment took place in the Princess theater. There were two comedians, one juggler, one gaucho, and one magician. The remainder of the 31 nights featured some form of musical fare from the 3 musicals the singers and dancers put on to various individual or small group acts all building up to the Voice of the Ocean finale on the last night. No mater where you went there was some form of musical performance from the atrium to the crooners lounge to the Wheelhouse bar to the Explorers' Lounge to the Princess Theater to Club Fusion to Skywalker's Nightclub, and even on the deck over the huge MUTS Jumbotron on decks 15 & 16. They did achieve a sense or reality, however, one night the Packers were playing with the game televised on the Jumbotron, and the outdoor temp made it seem like you were right there in Lambeau Field. The Tango band in the atrium played loud enough that you could hardly hear the people speaking to you at the customer service desk. There was a handful of episodes of the Love Boat TV program and a few select movies, but honestly I had a much better selection of movies on my return flight home. I suppose if you are into various types of trivia, line dancing, kareoke, and zumba you would have been more than happy with the entertainment. I am not into any of those, so I found the entertainment basically lackluster and disappointing. Actually the best entertainment on the ship was the Port Authority -- Julio Delgado Corredor, who was knowledgeable and informative. If a place was worth saying, he would tell you. If it was a waste of time, he would tell you that too -- Example: "There is a garden there. I think there are 3 flowers. It shouldn't take you no more than a minute to see it." Or, "There are only 3 streets in this city. You can't possibly get lost. If you do, sit down and start to cry. Someone will come and help you." The lecturer was a retired archaeology professor, Dr. Kus, who told us more than the average person wants to know about the Inka people. Our cruise did have some weather problems. In Ushuaya, Argentina, we were docked but an afternoon wind came up and pinned us to the dock until 4 am. The next day we were supposed to go to Cape Horn, but the winds were over 80 mph and for the sake of the safety of the ship and people on board the visit was aborted as the ship listed heavily to the port side. The timing of the cruise left something to be desired as we arrived in Punta Areanas, Chile on Christmas Day and in Montevideo, Uruguay on New Year's Day -- both being holidays, of course, almost everything was closed. Princess could have started the cruise a day earlier or a day later to avoid this. Or, they could have added an extra stop, Puerto Vallarta, Mexico and upped the price a couple of hundred dollars so we would have been at sea on the holidays. There were some children on the cruise as this was a holiday time of the year. For the most part they were well behaved. Some teenagers, however, took it upon themselves to chase up and down the hallways and play in the elevators. I took a similar cruise on another line 15 years ago. It, actually, was much better than this one. I have cruised a number of times with Princess and it seems the quality is beginning to slip. There are photographers everywhere. There are too many dress-up nights so that the photographers can take pictures, If you are that desperate for a photo, people, go to a studio in your home town. The boutiques are not so bad, except when they wheel their display cases out into the hallways and make it difficult to pass by. It's like going to KMart but on a ship. The spas are offering daily seminars and specials. Cruising is becoming too commercial and it is getting more and more difficult for people to do what the cruise is supposed to help them do -- relax and come back "new." I think I will have to do more comparative shopping before my next cruise. Read Less
7 Helpful Votes
Sail Date: December 2016
We chose this particular cruise because my companion has wanted to take it since we met a couple several years ago who had done the sailing and raved about it and the adventure it was. They had gone on Holland America. This year we ... Read More
We chose this particular cruise because my companion has wanted to take it since we met a couple several years ago who had done the sailing and raved about it and the adventure it was. They had gone on Holland America. This year we had the time to attempt this long of a vacation and went looking for the same/similar opportunity. The cruise we found was with Princess. We had read good things about Princess and had no qualms about booking on one of her cruises. I will tell you now that if had been my first cruise I would have never stepped onto another cruise ship. The trip to Los Angeles was uneventful and our hotel was very nice, it was one that Princess uses and there was a representative there to set up our trip to the cruise terminal on the next day. We had shipped 2 large bags to the hotel, using a shipping service we found on the internet. This worked out really well and I will do it again, the service was 'Luggage Free', they picked up the bags at the house and delivered them to the hotel on time. Embarkation was a hassle, there was one long line that snaked around the terminal trying to board everyone with only three open windows. I thought that the shore excursions were very expensive for what they offered and we only took two in separate cities, neither was satisfactory. Dining was a painful experience, we had selected anytime dining and only went to the big dining room about 5 times. Not one of those times were satisfactory, not once did our order come out correctly and there was very little choice on the menu. The buffet quality was mediocre, if that. The selection was limited and mostly spiced with curry, not a favorite. The carving station was usually abandoned so one could not get meat sliced even if you wanted it. My companion went up for breakfast and sat down with a bowl of oatmeal, there were no utensils at the place, he asked a girl for utensils and she brought him a knife and folk, he asked for a spoon to eat his oatmeal and she said 'that will take awhile', he got up and walked away. The signs on the food were not all in English and one did not know what it was. The best food on the boat was at the 'International Cafe' on deck 5. We did have two good meals in the Crown Grill but that is $29.00 a person, no bargain. They charge $12.95 a day per person for gratuities, on our 15th day they had charged us 39 times for gratuities. We went to the service desk, we cancelled the gratuities they had charged us and for the rest of the cruise, we took care of the people ourselves, every day there was a long line at the service desk, I heard a lot of complaints when I was there. At the beginning of the cruise the boat vibrated terribly, we complained twice and it did seem to get better after about the third day, they did send someone to the room to check it out. My companion is a diabetic and there was very little offered at the buffet or in the dining room that was sugar free. I disagree with another review about services for the handicapped, I do not feel that help was offered, especially at disembarkation where I was behind a gentleman in a wheelchair who got caught in the ramp because of the way it was set up, there was no one from the staff nearby until I called someone to help him even though they saw what was happening. Also the people had to walk to the terminal, even those on crutches or with canes and helping devices in the heat and humidity to go through customs and then to another terminal to get their luggage and then across two streets to another terminal to get buses to the airport. Considering the fact that most of the longer term passengers on the cruise were older, even elderly, very little consideration was given to helping them by the general staff. On the whole this was our first and last cruise with Princess and this was a statement we heard from too many other people on board, even people who planned to cancel reservations they had already made with Princess for the future and people who had sailed Princess before.. Also we paid $360 each for a visa for Brazil, we could have gotten off in Argentina, flown home from there, and saved that money. Not a great experience. Read Less
3 Helpful Votes
Sail Date: December 2016
We chose this cruise purely because of it's destinations and the fact that they had a kids club as we were travelling with our 12 year old son. Embarkation was a total nightmare - preference was given to those that are elite/gold ... Read More
We chose this cruise purely because of it's destinations and the fact that they had a kids club as we were travelling with our 12 year old son. Embarkation was a total nightmare - preference was given to those that are elite/gold status which 80% of the passengers appeared to be so the entire boarding lounge was literally long long queues. We had a Mini Suite deck 9 - room was ideal for the 3 of us and handy having the balcony. Only complaint with the room would be the fact that you have to be incredibly careful with putting only the min amount of toilet paper in the toilet or it blocks. They are very good at quickly unblocking them though and by the sounds of it it's a full time job for someone as many people we met had the same problem. We chose the "anytime" dining. We found that the food was pretty much the same regardless which restaurant you went to and the menus never changed. The food overall had little taste and was NEVER hot (warm at best). The pizza bar was literally the best place to eat (quality of pizza) so my husband and son ended up there a lot of the time. Being in a Mini suite we were able to order continental breakfast - this was great and meant we didn't have to join the queues at the buffet. Entertainment was definitely below average when you compare with other lines such as Disney. The things we did go to were generally run by the crew and rather "weak/basic". We went to a number of the information sessions on the various ports that we were about to stop at - these were interesting but aimed at adults with dry facts. The ports we visited were fascinating - needless to say, with only a day it was not long enough but good for a quick glimpse. Main complaint we had with this cruise was the continuous "on-selling" that went on and the fact they would agree to everything (say "yes") to get you across the line for whatever package you were agreeing to then they'd renege! Drove us crazy! An example of this is the fact we booked a 31 day cruise from LA to Rio - on our itinerary it clearly gives one voyage number and states 31 days. We booked it directly with Princess Cruises online so it's also on their paper-head. This same cruise was also made up of people cruising from LA - Santiago and from Santiago to Rio so essentially two smaller cruises. When ever we discussed any of the packages onboard such as at the day spa, photo shop they would advertise specials per cruise eg. $199 package for all photos taken onboard per cruise. We agreed to this and reiterated that it did mean our cruise of 31 days and the girl working there said yes. She said she'd make a note on our file that we were continuing past Santiago so there was no confusion. After we left Santiago we popped into check the photos were still put aside for us - we were then told that no, the deal was we'd have to pay $400 as on their books (the photo shop) we were now on another cruise (so $200 per cruise)!!! UGH!! We asked to speak to the manager - that took about 2 days and even then, he never actually came back to us - he just said "no". We then asked to see the Customer Services Manager which also took another two days for them to organise and only after a huge amount of push back and telling the story to numerous different staff. When I was getting really frustrated on one call and mentioned I'd give a bad comment on social media she told me that if that's what I wanted to do then to just "go head"! LOL! Our bill had various inconsistencies, thankfully they have an app that you can keep checking but you need to. We had spa treatments of around $700 added to our bill that were not ours. We had to get reception to go back through all the receipts to prove that it was not ours and we didn't sign for it - this took ages! Then it was simply oh, we'll deduct that - no apology. In a nutshell they offer "service" but if something goes wrong or there's an issue they just don't want to know about it. It was bewildering to experience such low levels of customer service - they literally have no ability or wish to work with the customer, you come up against a stone cold hard wall. For many of the various ports that we stopped at tenders were used. Waiting to get to port and back was often a nightmare as they never used enough tenders to deal with the large quantities of people. Our Captain was the most cautious man on the planet and would only allow people off when literally the water was still - we're on a cruise ship for goodness sake!! Unfortunately, because of this, we never made it round Cape Horn which was extremely disappointing as that was the main reason for taking this trip. The lovely man we had looking after our room stated that this particular Captain was extremely cautious which is fine but not to the extent of constant disappointment and stress for many of the paying passengers. With many of the delays of disembarking/embarking the duration at which we were in port was often shortened. When leaving Stanley (Falkland Islands) the queue was 2.5hrs.. long - it was freezing and many of the older people were literally shaking standing out in the open. The police turned up to close one of the roads as the queue was so long! Stanley was amazing however, and would definitely recommend a tour guide called Tim. On the whole, our son loved it. The kids club was interactive and he made some lovely friends and the staff in the kids club were exceptional. For my husband and I, we won't ever sail again on Princess. We have done a number of cruises around the world and this was our first on Princess. They constantly play the "Love Boat" series on the cabin TV's and this pretty much sums it up - basic! Not much has changed from those days except the crew (on the whole) don't care anymore. Recommendation - if you've got another option, take it! Read Less
4 Helpful Votes
Sail Date: December 2016
We chose this cruise for the itinerary. This was our 5th Princess cruise. We have thoroughly enjoyed our previous cruises and were looking forward to another great Princess cruise. Sadly, we were let down. The Crown Princess is in ... Read More
We chose this cruise for the itinerary. This was our 5th Princess cruise. We have thoroughly enjoyed our previous cruises and were looking forward to another great Princess cruise. Sadly, we were let down. The Crown Princess is in desperate need of refurbishment. There are permanent stains on the carpets, our stateroom badly creaked whenever we were in high swells (which was frequent), the toilet blocked at least 7 times… the list goes on. The food at the traditional dining room was disappointing. I don’t believe we had one meal that impressed us. Our single experience at Sabatini’s was also disappointing. The cover charge has increased yet the food quality has gone down! An occasional meal at Horizon was just as disappointing. The food was tasteless, and there was a lack of variety. The only food court that was worthwhile visiting was the International Café. It became our regular hangout for breakfast. The port lectures were very good, and entertaining. The embarkation in Los Angeles was a mess, and poorly managed. At tender ports, the tender process was poorly managed, and took forever. Again, very disappointing. The disembarkation in Rio was terrible, and again, badly managed. There were a high number of both passengers and crew members who were sick. This could have been due to passengers embarking who were under the weather and contaminated the ship! Maybe people with excessive coughing should be told to stay away from busy common areas of the ship, such as the Princess theatre during lectures/ shows etc. The staff were generally friendly and helpful, but seemed to be overworked in certain areas. Are Princess cutting costs at their expense? Unfortunately, it seems Princess quality has dropped. It will take some convincing to cruise with Princess again. Read Less
8 Helpful Votes
Sail Date: December 2016
Let me start by saying, my husband and I are not frequent ocean cruisers. We did a lot of ocean cruising when we were younger. In the last few years, we travelled with Norwegian and Celebrity and were very pleased with those voyages. We ... Read More
Let me start by saying, my husband and I are not frequent ocean cruisers. We did a lot of ocean cruising when we were younger. In the last few years, we travelled with Norwegian and Celebrity and were very pleased with those voyages. We took a 31 day cruise of South America, December 4, 2016 to January 4, 2017. We booked a mini suite, mid ship D 701. Unfortunately, the Crown Princess has serious technical problems and the decor is worn and dated. I will outline the Pros and Cons to make it easier for you to understand why our cruise was not a stellar experience for first time cruisers with Princess. Pros: -The most outstanding thing about this ship is their staff. In a word: Outstanding! -Organization of routines and tours were well done with very attentive care to individuals with mobility issues. -Educational seminars and port talks were informative, entertaining and helpful. -Boutique Outlet shopping was a lot of fun. -Traditional dining room meals were varied, hot and delicious, a special thank you to the staff: Alex, Noni and Anthony-they are the best!. -International Cafe in the Piazza was excellent with dedicated over the top friendly staff: Thank you to the following people for making our vacation: Cecelia, Anna, Victoria, Iris, Jason, Faye and Reynaldo. -Access to our billing account via kiosk was an excellent idea. We did avoid any problems at the end of the voyage by tackling the problems beforehand. -Cabin steward, Dax, was so helpful when our suite flooded and made sure all our needs with toiletries were fulfilled, not to forget to mention a friendly, outgoing personality. -Itinerary was appreciated, the main reason we chose Princess, and we experienced the essence of many countries we had never seen before. Cons: -Mini suite was not what I expected. A few days in, the tap water was dark brown all night and into the morning. Unfortunately, I drank the water throughout the night (glass on night table was brown the next morning) as I get up often to do this and my husband showered the morning after and came out dirtier than before he started. We went down to the front desk to report the problem but their manner was very unsympathetic to our problem. They said they clear the pipes all the time and this will happen. Shouldn't this procedure be announced or caution signs placed on drinking their water. New Year's Eve our suite was flooded from the bathroom. My husband called to report the "emergency." No one came for the longest time and when they did they were surprised it was an "emergency." Then a plumber had to be found to turn the water off. By this time, half the suite was full of water and the laundry bag on the floor in the closet was soaked, suitcases under the bed drenched. Happy New Year! A bottle of champagne for our nightmare would have been nice touch. We just got a phone call asking if everything was all right. Technically, "yes", but "no," if you consider a noisy machine blowing it dry all day and for the next day. Also, the smell was putrid but there were only a few days left in our voyage and we were too sick to argue about changing rooms anyways. -Needless to say I got sick on the voyage and so did my husband with the mystery flu/ cough. This necessitated visits to the doctor and medications. We bought Princess travel insurance but I have a feeling this will not go well either when we try to claim those expenses. I will write another review to share these results good or bad. -Entertainment was not up to par especially in the Piazza where we spent most of our evenings at the International Cafe. Every night, for 31 days we listened to tango music which three couples danced to every night.This did not leave much room on the floor for others to partake with a slow dance. Also, more seating is needed in this area. -Buffet was not hot or tasty; unrecognizable spices in the food. When we got sick, we opted for meals at the buffet so we could choose soup or salad and leave without the long social aspect of Traditional dining. As usual, the staff was outstanding but the meals were not appetizing. The buffet selection area is too confining and needs to be organized better. The intense vibration during the meal was annoying. -The worse thing, that I could not get used to, was the constant, intense vibration all over the ship, especially my bed at night. It rattled my teeth, it was so strong. Also it did not add to our dining experience in the Buffet Restaurant. This mystery vibration that I have "never" experienced on any ship I have ever sailed on made me worrisome for the whole voyage. -The Passenger Service's desk was not a friendly place to visit. They reluctantly solved our problems. We went there three times: bill dispute the first few days, dirty water in the suite, flooding of our suite and charging for laundry from the flooding in our suite. Don't bother with their boss, she was just as unsympathetic. -Daily activities were juvenile. More educational seminars about future ports would have been appreciated more. TV movies in the room were repetitious and dated. News networks should incorporate more international, unbiased outlets. -Tours arranged by Princess were very expensive and not worth it. The buses for our first 3 destinations were so cramped, we cancelled all our tours we had pre-booked on line beforehand. At future ports, we got off the ship with another couple we hooked up with, negotiated with local taxi drivers and had a very rewarding experience on each tour we took. -Disembarkation was a nightmare! To end, I realize a cruise this long will have issues but we will not take one this long again and we will have to think long and hard about the Princess Cruise Line ships. The problems that arose, I felt, were not dealt with satisfactorily. Read Less
1 Helpful Vote
Sail Date: December 2016
It started out all wrong with a 3 hour line for checkin. No water, seating or apologies. We were 1.5 hours late in sailing. I've never been on a cruise where the luggage arrived at your cabin before you did. The dining room menus were ... Read More
It started out all wrong with a 3 hour line for checkin. No water, seating or apologies. We were 1.5 hours late in sailing. I've never been on a cruise where the luggage arrived at your cabin before you did. The dining room menus were pretty routine. Portions were small. They even counted the pats of butter. Average of 6 pieces of fruit for a starter dish of seasonal fruit. Cabin was standard Princess cabin, but showing its age, as was the entire ship. Cabin staff was good. There were signs of maintenance issues, like splattered paint all over the balcony furniture, and several nights the water and sewage systems were shut down for emergency repairs. There were also frequent sewage smells thru the ship. We thought it was going to be warmer, but many nights people watching Movies under the Stars were wrapped up in several blankets. The excursions were the best part of the trip. Nice tours in Nicaragua and Costa Rica (recommend the rainforest aerial tram and river cruise). We did Lima on our own with a private 2-day tour. All in all, the worst of our 5 Princess/Carnival cruises. Read Less
1 Helpful Vote
Sail Date: December 2016
We have cruised with Princess enough times to get to Elite status which indicates we have been very pleased with the cruise line. This one gave us the opportunity to see several cities and country for the first time. We were blessed ... Read More
We have cruised with Princess enough times to get to Elite status which indicates we have been very pleased with the cruise line. This one gave us the opportunity to see several cities and country for the first time. We were blessed with good weather aside from a few windy days. We had traditional dinning times and very impressed with the 2 fellows looking after us, Oliver and Jeffery. The food was up to our expectations and offered a great selection. The high light of all the ports we visited was the Falkland Islands. Our trip to see the penguins was well worth the time and cost. The driver that took us cross country to to bay was most interesting and "colorful" The only surprise was when we got home and read the Dec. 19/25 issue of Bloomberg Businessweek magazine article on Park West and their auctions. The article was written by a fellow that did cruise on Carnival Lines and took in the auctions. After reading can't help but wonder why Park West is till doing the auctions. Read Less
Sail Date: December 2016
My wife and I went on our second Princess cruise,. The Crown is a little older ship but still pretty nice. I was surprised that the average age for this weekend cruise was much younger than the Caribbean cruise we were on before. ... Read More
My wife and I went on our second Princess cruise,. The Crown is a little older ship but still pretty nice. I was surprised that the average age for this weekend cruise was much younger than the Caribbean cruise we were on before. Clearly the cheaper weekend cruise out of LA was more of a "booze cruise" than the week-long cruises we have attended in the past. The food was adequate, however in our opinion was not as good as the food we had on the Royal Princess. We tried the special dinner at the Wheelhouse Grill and the food was very yummy, however we were a little disappointed to hear that the food was not hand-made. That being said, it was out best meal. Shows and things to do were good and we felt like there were plenty of choices for the 3 nights we were there. We got an obstructed view cabin because we wee on a shorter cruise. In the future if I chose one o these rooms, I would be more strategic on which room I choose because some obstructed views are better than others. We did like the layout and the room felt like a small hotel room instead of a closet. Read Less
Sail Date: December 2016
Our trip was designed to be a pre-holiday get away. The sailing was OK but not special. I probably won't sail on this itinerary again even as short get away. Several public restrooms were out of order.The entertainment was stale. It ... Read More
Our trip was designed to be a pre-holiday get away. The sailing was OK but not special. I probably won't sail on this itinerary again even as short get away. Several public restrooms were out of order.The entertainment was stale. It seemed to be stuck in the 70's. Housekeeping staff was outstanding. Overall all the staff was friendly and helpful. As for the dinning, I didn't experience a single meal that was note worthy. The menu was very limited. I kept expecting expecting that WOW meal which never happen. I understand that I may have to visit the specialty restaurants to get that special dinning experience. In anther time I looked forward to a formal dinner being apart of the sailing experience. Not on this trip, I was once turned away from the dinner dinning room because I didn't meet the dress code (not on Princess). I'm still a fan of sailing with Princess because of the previous pleasant sailings. Read Less
Sail Date: December 2016
We take a couple of these short cruises yearly to unplug and unwind. We did find that the customer service was not to the level we have come to expect from Princess. Speakeasy Cigar Lounge; Usually there is a remote control for the ... Read More
We take a couple of these short cruises yearly to unplug and unwind. We did find that the customer service was not to the level we have come to expect from Princess. Speakeasy Cigar Lounge; Usually there is a remote control for the television in the cigar lounge, on this trip there was not. As this is the only place one can smoke a cigar, it would be nice to actually be able to go in smoke one. At time, it was full of cigarette smokers. Entertainment was good and there was enough variety to fit our mood. My one complaint was related to the casino. They offered a game, paradise lotto, the results are announced at 11:00 PM. We won on the last night of the cruise, but did not find out until we were home. Perhaps there could be a system whereby we could get winnings prior to leaving the ship. Read Less
Sail Date: November 2016
Enjoyed our little getaway. Crown Princess - 4 days including Santa Barbara and Ensenada. We took a little trolley tour in Santa Barbara but did not get off the ship in Ensenada. We had no agenda, just a relaxing time away from home ... Read More
Enjoyed our little getaway. Crown Princess - 4 days including Santa Barbara and Ensenada. We took a little trolley tour in Santa Barbara but did not get off the ship in Ensenada. We had no agenda, just a relaxing time away from home with no cooking, cleaning or worries. The cabin we chose was a balcony with queen bed. I like that each cabin has a small fridge and it was always stocked with fresh ice. All rooms also have a small safe. I would have liked to have seen more activities during the day, such as lectures or interesting talks. Even movies of their different ships or itineraries would be nice. The only talks I noted were for sales of Spa packages or other sales. I have noted that the service of Princess has gone a bit downhill from my first cruises, but not enough for me to not cruise with them. This was the second time we have done this particular cruise, but the price was right. Read Less
Sail Date: November 2016
My husband has to use a scooter and walker to get around...................... getting onto the ship was a little promlem having to go up and down on gang planks, but crew was very helpful first day on elevators obviously was ... Read More
My husband has to use a scooter and walker to get around...................... getting onto the ship was a little promlem having to go up and down on gang planks, but crew was very helpful first day on elevators obviously was horrible, not so much the elevator but other guests who had no consideration for my husband and i...... to and from the dining options ..... no problems.... accessible balcony room....... outstanding..... the only thing that was a problem was the furniture in the room and on the balcony.................... they are built for "little" people my husband is large and could only sit on the desk chair...... could not really enjoy the balcony because the cruise chairs were too small asked to have a larger chair brought into room....... (and i know that there were chairs on the ship that he did fit into) but were told that this couldn't be done... so that either makes us have to upgrade to where there is a couch or forget cruising.... Read Less
Sail Date: November 2016
My honey and I decided to take the Crown on a four night getaway. We had a great time and were very happy with our choice. Embarkation and disembarkation were fast and efficient. We booked a balcony on the port side that was clean and ... Read More
My honey and I decided to take the Crown on a four night getaway. We had a great time and were very happy with our choice. Embarkation and disembarkation were fast and efficient. We booked a balcony on the port side that was clean and comfortable. We couldn't have had a better steward. Unfortunately his name escapes me but we were in R520 on the Riviera deck. There weren't any amenities in our cabin like toothpaste samples and throwaway razors so bring your own. We chose anytime dining that suited us perfectly. Never more than a 15 minute wait which was nothing since we preferred a private table. We dined nightly in the Michelangelo dining room and found the menu to be plentiful with a variety of dishes to choose from. Best meal was the prime rib. Otherwise, we had breakfast in the Horizon Court where the choices were abundant. Omelettes were our favorites and after ordered, they were delivered to us hot and fresh. The coffee was decent and always hot. I highly recommend a coffee card purchase that allows 15 specialty coffees that were as good as any Starbucks. I bought mine on Ebay for $20.00 so I would look there first. I recommend the water package so you can have a dozen bottles of water waiting for you in your cabin. We attended every show in the Princess Theater. The shows were entertaining and well worth going to. We attended the late show and seats were always available. Living in Huntington Beach, CA, we have been to the Santa Barbara area numerous times. We did a self guided tour along the beach and up and down the sleepy streets. Good exercise to get the blood flowing. We also did a self guided tour in Ensenada being our sixth visit there. We enjoyed margaritas away from the crowds outdoors on a street parallel to the main drag. They were $2 each and delicious, made with fresh squeezed limes without the sugary mix. Overall, the Crown Princess delivered excellent value in a safe and clean environment. I would do this cruise again. Read Less
Sail Date: November 2016
Our service was excellent. The food was very good. This was our first cruise. The Jazz band was very good as well as the other musical performers. We really did not participate in all the other activities available. We didn't go ... Read More
Our service was excellent. The food was very good. This was our first cruise. The Jazz band was very good as well as the other musical performers. We really did not participate in all the other activities available. We didn't go on any port excursions because we have already gone to Santa Barbara and we had no interest in going to Encinadas. If we were to go on another cruise , I guess my only anxiety would be to go on an excursion and then come back too late and miss our ship. We went on a tour vacation once to Irland and we decided that the daily regimine was not quite our cup of tea. We are more accustomed to flying to destinations and renting a car to sight see or go on road trips. But the experience of being out as sea is quite humbling. We may go again. Read Less
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.5 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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