1 Copenhagen Viking Ocean Viking Orion Cruise Reviews

This was our 4th Viking Ocean cruise and it pains me to only give the Orion a 4 star review. The Orion is definitely NOT an example of the Viking Ocean quality we have experienced on past cruises. Many new cruisers we talked to said ... Read More
This was our 4th Viking Ocean cruise and it pains me to only give the Orion a 4 star review. The Orion is definitely NOT an example of the Viking Ocean quality we have experienced on past cruises. Many new cruisers we talked to said they would not sail Viking again. Viking did a terrible job with communication. Our cruise documents stated we were sailing out of Yokohama, we sailed out of Tokyo Bay which created problems for those who booked hotels in Yokohama. Apparently due to the cruise being advertised as 23 days (it was 22 days) many had flights out of Vancouver the day after we arrived, plus Viking didn't have a berth for the ship so they offloaded our baggage in the middle of the night and then anchored in Vancouver Harbor. We had to tender for disembarkation. It was not as bad as it could have been but the next cruise pax were not allowed to board until 5:30 pm. that evening. FOOD: Manfredi's: food was sub par at best with entrees being so overcooked they were mostly inedible. The service was absolutely terrible. We ate there three times and cancelled our 4th reservation. Chef's Table: We had 4 meals there and most were excellent (didn't like the California one). The service was superior. For a 22 day cruise there were only 6 different menus so the choices were minimal. World Cafe: Eggs benedict under warming lights, no longer cooked to order. Omelette station nice, but the wait, long. The selection for both breakfast and lunch was tedious with most entrees tasting the same. All curries tasted alike. Sandwiched were no longer made to order. Main complaint however was the service with most waiters really not knowing what to do. At most breakfasts and lunches we were not offered beverages until our meal was almost finished. Restaurant: Most meals very good with a good selection to choose from. We would have liked to see some local offerings like Alaska Salmon, since we were in Alaska but none was offered. The service here was very spotty, some nights excellent, some nights not. In general most supervisors in the different restaurants seemed untrained and lazy, not really seeing the problems. Entertainment: Very good Port Talks: OK Enrichment: Very Good Cabin Stewards: Excellent Embarkation: Very good Disembarkation: Tenders Excursions: Nothing exceptional, except for expensive optional tours, mostly which were good. Planetarium: Interesting but a bit over hyped. Explorer's Lounger: Excellent servers We have signed up for another Viking Ocean Cruise so haven't given up on Viking. We just feel the crew in general needed more direction and training. Read Less
Sail Date May 2019
Viking Orion Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.4
Family N/A 4.4
Shore Excursion 4.0 3.8
Enrichment 5.0 4.3
Service 4.5 4.6
Value For Money 5.0 4.1

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