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3 Avalon Waterways Avalon Expression River Cruise Reviews

Chose Avalon at the Cruise Show in Glasgow last year because they offered quality river cruising at the price we wanted to pay. We elected for the 14 day European River Cruise from Amsterdam to Budapest. It transpired to be everything and ... Read More
Chose Avalon at the Cruise Show in Glasgow last year because they offered quality river cruising at the price we wanted to pay. We elected for the 14 day European River Cruise from Amsterdam to Budapest. It transpired to be everything and more that Avalon promised. From the moment we were picked up by John, our allocated driver, in an E Class Mercedes to the end when we were met by John, the same driver, with a 7 Series BMW, the holiday was high quality. As it was a special occasion, we opted to pay extra for one of the Royal Suites on the Royal Deck and it was everything that Avalon promised. The dining on board was excellent as was the service. The included excursions were well thought out and good quality and Joost, our cruise director helpful and meticulous. The Avalon Expression was immaculately clean and the public rooms well furnished. Overall, we had a thoroughly enjoyable time on board, meeting some very nice people of different nationalities. The majority of passengers were Australian and New Zealanders with some Americans and Canadians. There were a few English and I believe we were the only Scots on the trip! I would definitely select Avalon for any future River Cruise, as in a word, they were quality.. Read Less
Sail Date August 2016
Avalon Expression is a very nice and pretty new ship. Crew was very attentive and shore excursions were well organized and probably the best part of the trip. Some rain dampened the scenic cruise of the Wachau Valley region and a couple of ... Read More
Avalon Expression is a very nice and pretty new ship. Crew was very attentive and shore excursions were well organized and probably the best part of the trip. Some rain dampened the scenic cruise of the Wachau Valley region and a couple of the shore excursions, but there is little you can do about that. Avalon has many umbrellas on hand. Biking tour of Vienna should not be missed, nor should Cesky Krumlov. Locks were fascinating. Cabins were small, but comfortable. Bathrooms were well above average and water pressure was outstanding. Meals were good and service was excellent. Only complaint was the requirement to dock along side another 1 to 2 riverboats in most ports. Sewage smell permeated our side of the ship one night due to alignment of ships. There are clearly too many long boats on the Danube this time of year. Would definitely cruise on Avalon again. Read Less
Sail Date August 2014
We were advised that Avalon would to a ship swap because of the flooding on the Danube. We sailed from Budapest to Prague. We scheduled to sail on the Expression. We had chosen a cabin at the back of the ship and on the east side during ... Read More
We were advised that Avalon would to a ship swap because of the flooding on the Danube. We sailed from Budapest to Prague. We scheduled to sail on the Expression. We had chosen a cabin at the back of the ship and on the east side during the trip. Prior too our departure we were assured that the Panorama and Expression ships were exactly the same, except the Panorama was 2 years older. Our embarkation was on the Panorama:, older ship, very clean, amazing crew, can't say enough about them, the food was well prepared, served hot, and very good. The day before embarkation we were "informed" that our cabin had been switched to middle of ship on the west side, because " that all that available, our cabin choice was not available on the Panorama" No one knew that before we sailed? The weather was very warm and we had to keep our door and curtain closed during the afternoons. The countryside and excursion were absolutely wonderful. We it came time to move to the Expression, where we had the stateroom we had booked (spent part of an afternoon packing) instead of being bused to the Expression, we put on a day boat , in a room with windows that did not open, dirty toilets and spent over 3 hours on small metal chairs with the only water available was buying it at very expensive price. Again we had no choice. Could Avalon not have used an air condition motor coach instead...The Expression is an absolutely beautiful and well appointed ship. Unfortunately the crew is exactly the opposite of the Panorama crew.. They are cold, indifferent and the food mediocre at best. The evening entertainment was wonderful.. At one point there was no docking space we docked to another ship...that meant the windows/doors and curtains had to be closed at all times, since we were inches away from the people in the other ship's cabin. On the second day we had to complain since the smell of diesel was overpowering in our room because the air conditioning was always on. On the transfer from the Panorama to the Expression our luggage was misplaced etc. Our pre and post embarkation were at wonderful hotels the Sofitel in Budapest and the Hilton in Prague. Pre embarkation was did not go very well since, again in the heat, we had to wait in the lobby where there was no water or chairs for everyone so a lot of us had to sit in the stairs...Avalon was offering an optional tour that afternoon. Was the co. trying to make those of us who did not buy it as uncomfortable as possible? The highs was great and lows almost unbearable...and no the $200.00 refund promised did not .help. I would have a lot more questions to ask before traveling with Avalon ever again... .The rating below is for the Expression.. Read Less
Sail Date June 2013
Avalon Expression Ratings
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