Western Caribbean Cruise Reviews

Dining - When I booked the cruise, I had selected "Anytime Dining" but was actually assigned an 8:15 pm reservation for each night of the cruise. I didn't realize my dining reservation had changed until I went to one of the dining rooms and was told I had to come back at 8:15 pm because that is what is printed on the Sail and Sign Card. AT first, I thought I had made an error in booking and blew ...

I would only give this ship 1 star but because of the ports, our room attended and the crew in the casino I give it 3 stars. This was our first Royal Caribbean cruise. We have been on many Carnival ships and decided to join our daughter and family on Royal Caribbean. Unfortunately, the trip didn't start off well. We got to our room and soon as we opened the door to our room we were hit with a ...

We just got back from a wonderful 11 day cruise!! The Prima is a very beautiful ship, easy to get around, certainly the good outweighs the bad!! I don't understand all the negativity as we found all the crew very happy, smiling & very friendly!! Food in the Hudson's & Commodore rooms mostly very enjoyable a couple times an issue had to be resolved, but it was done quickly & satisfying!! Our ...

My traveling companions and I stayed in 2 room balcony suites at the front of the ship. The cabins were spacious and well equipped. We had excellent service from our steward and butler. My only disappointment with the ship was that it was not always easy to find areas to relax. When we were looking for areas to lounge with a drink, we often had to wander around the ship to find open spaces. ...

I want to give a huge thanks to Henry who was our server for dinner. He was so amazing. He entertained us while also serving us. He was such a blast of fun while we were on the cruise. I also want to give a huge thank you to Frankie the security guard. Frankie was absolutely amazing. I could tell that he loved his job and that he loved being there. He was amazing he took his job seriously and ...

RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...

On April 4 at approximately 7:33pm my 3 African American children sat down to eat at Bonsai restaurant. There was only one table of 4 seated before them and that was the captain and his family. They did not take their order for 15 minutes. My teenage daughter sent me a text telling me that they can’t get food. I was at Java 2 floors down and came up immediately. By time I got there they had taken ...

We took a cruise to celebrate Spring Break. We departed from Miami Terminal G. Upon first arrival in the terminal, the age and lack of cleanliness were apparently going to foreshadow the remainder of the trip. While everyone in the terminal was very nice, it just was not up to the Celebrity status that we have come accustomed to. Our first stop was in Key West which did go smoothly. It was ...

This cruise has been a total and complete disaster. We are currently on the Celebrity Summit. We got on the ship and should have gone w our gut feeling to turn around and get off. It has been the worst vacation we have ever had! Our room was dirty and disgusting upon arrival. We tried to get off in Key West but due to the Jones Act we would have been charged around $4k to get off. We sucked it up ...

I’ll start this review by saying I am a very experienced cruiser with status on Disney, Royal and Carnival and this was my first and probably last Celebrity cruise for a while. Starting on a positive note with pros - the interior of the ship was redone during COVID so the rooms are very pretty. We went during a peak week so we did 2 ocean view cabins on the third deck and they were very ...