We have just returned from a cruise to the lower Mediterranean on the MSC Fantasia operated by MSC, we have never been on a cruise before so this was a first for us and we were looking forward to it; all I can say is how disappointed & appalled we were by this company, from the moment we checked in all they wanted, was for us to spend, spend spend.
The cabin on board was beautiful, and our cabin girl was fantastic, our waiter on the dining table was also very good, nothing was too much trouble for them, but this was the exception rather than the rule,
On all but one of the days we were at sea the swimming pools were drained so we could not use them, which meant that there was nothing to do but sit around getting bored and paying for very expensive coffee tea or drinks, there was no tea/coffee making facilities in the cabins & you even have to pay for the water in the cabin. If you wanted free tea/coffee you had to go to the Zanzibar restaurant on the 14th floor where you could get it from one machine all day & night
good size cabin, always quite, good balcony, good location near to lifts wardrobe nice size with plenty of hangers and if you need more just ask, lovely shower, onboard TV only English was CNN BBC news & CBCN