Things couldn't have started much worse - booked through Gill's travel online; a fortnight later they went bust !
Assumed I'd lose my deposit, but MSC got in touch & said they'd honour the booking. Think when they saw just how cheaply I'd got my single cabin + flights for 11 nights(under £700) they were more than a little shocked, & for a good while I feared that I'd be going nowhere even after paying the balance, but eventually got all the paperwork & turned up at Gatwick hoping the trip would actually happen !
BA flight, civilised hours, easy check-in, no problems - Genoa, well, found the MSC reps easily enough, and the wait on the coach could have been worse, but was definitely relieved actually to arrive at the ship (15 minute transfer...almost unbeatable anywhere !).
For an inside cabin, there's plenty of space, and masses of room for storage.
It's a bit close to the crew area, & there is some noise from their walkway at night, but earplugs sort most of that out.