The Good, The Bad, and The Smelly!: Liberty of the Seas Cruise Review by lantana*8
Overall Member Rating
The Good, The Bad, and The Smelly!
Destination: Western Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Following our poor night of sleep,we had a very abysmal customer service response when we went down to speak in person with a guest relations rep that unfortunately left a very sour note on what had otherwise been a pleasurable experience with staff service on board. Other key points:
The cruise staff were very diligent in sanitizing the boat rails and handles every morning and ensuring passengers used hand sanitizer prior to dining.
Housekeeping and dining staff were very personable and hard working.
We did my time dining. Our waiter and assistant waiter were terrific on the three nights we ate in the dining room. We had some dietary requests that were readily accommodated. The food was excellent. Breakfast and lunch in the Windjammer was okay. The were a lot of choices; some dishes were pretty good, while others seemed mediocre, overly salty or sweet.
Bar service was problematic on the few times we ordered drinks. On two occasions, ingredients for daiquiris and other drinks had run out and we had to make an alternate selection or go to another bar on ship.
Falmouth port was disappointing to us. Being new to cruising we did not realize how quickly excursions filled up so we didn't get our first or second choice. We ended up paying for an excursion to a local beach area (chukka)that was very unimpressive. Entertainment was watching the security guard chase off the locals who were trying to hound the tourists to sell their crafts. Many of the salespeople in the port shops were too pushy and aggressive with trying to sell us things. Drivers openly solicited for tips. Labadee was better and we did enjoy the zip line experience, but have no interest in going back. Less
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