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Pacific Jewel Cruise Review by cmtrebor

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Pacific Jewel
Pacific Jewel
Member Name: cmtrebor
Cruise Date: May 2011
Embarkation: Sydney
Destination: South Pacific
Cabin Category: K
Cabin Number: 10220
Booking Method: Cruise Line
See More About: Pacific Jewel Cruise Reviews | South Pacific Cruise Reviews | P&O Australia Cruise Deals
Member Rating   3.0 out of 5+
Dining 4.0
Public Rooms 3.0
Cabins 4.0
Entertainment 5.0
Spa & Fitness 2.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 5.0
Service 3.0
Value-for-Money 3.0
Rates 2.0
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Ship Facts: Pacific Jewel Review (by Cruise Critic!)
Some highs, some lows
My wife & I booked this cruise looking for a relaxing time, but in many ways although cruise OK, many things on this ship were lacking in quality/standard. Our previous experience has been HAL in Alaska, Europe & Eastern Mediterranean, and Princess to Tasmania. HAL way ahead in all categories with Princess not far behind. We still quietly enjoyed the relaxation even though it lost its gloss via lack of attention to detail.

We deliberately chose a higher midships inside stateroom having experienced outside & verandah previously, as we only use it for sleeping. Found the stateroom tidy clean - nothing flash. Steward good but nothing personal in manner.

The ship, we were told was just 18 months out of having substantial dollars spent on refurbishment. Waste of money and a prime example of P&O Aust. (or Carnival Corp's)policy of hand me down ships to the aussie cruise market. Many parts of the ship are very tired and dated. Movement around the ship is not a comfortable exercise, does not flow particularly as it has no complete promenade type deck. It has no top decks lounge area such as the usual crows nest, a legacy of being handed down from the German market I'm told. It also lacks comfortable & quiet lounge furniture & areas throughout. Elevators constantly out of service. Lower accommodation very noisy from worn machinery (stabilisers I believe) with some people asking for moves away so to sleep.

Below, to save space & time is a dot point summary of the cruise

Embarkation Process - Very Good

Welcome on board - None

Directions to stateroom - None

Sail Away Party - ordinary and loud on Lido

Crew - mostly offhanded behaviour, appeared poorly trained but found the occasional good & helpful steward.

Dining Room - Food was good to very good but spoilt by rude stewards.

Plantation buffet - mediocre food & service

Restaurants - Did not go to Salt Grill with $40.00 cover charge - did go to La Luna (Asian) 1 night (cover charge $20), a waste of money.

Spa & Gym - very expensive.

The Marquee - bar one comedian whose humour was from the gutter, the shows were very good. The seating is very uncomfortable with low & uncomfortable fixed bench seats at rear & behind a weird mixture of crammed in movable seating with high backs.

Circus on Lido deck - mediocre

Pools tired and dated

Ports - Luganville very basic - our Custom Village tour was a disaster and should be dropped (1 hour to do 10km in a rust bucket van)

Noumea - beautiful area of New Caledonia but town dead (was Sunday afterall)

Other ports were excellent especially Mystery Island

P&O Australia seriously needs to review its hand me down ship policy. Probably won't go on P&O again and this is where P&O will suffer as others agreed. Needs to upgrade its party at all costs/hand me down budget cruise line reputation.

Publication Date: 06/24/11
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