Having made all our own flight and hotel arrangements (we stayed one night at the excellent Gritti Palace Hotel in Venice before embarking the ship), my comments are all about Marina and the cruise.
We travelled with friends from home who had never cruised before. Fortunately they were delighted with the experience. The service on board Marina was outstanding - probably the best I have encountered on some 40 or more cruises spanning the last 30+ years. The food was also consistently excellent.
The itinerary was good, although port-intensive. This suited our 'newcomer' friends. At most ports we arranged our own sightseeing (this is a part of the world I am quite familiar with) but we did take organised shore excursions at Monemvasia (to see Mystras) and Kusadasi (to visit Didyma and Miletus). Both were excellent with good local guides - important when visiting ancient sites. Good weather throughout (apart from a rainy day in Kotor Fjord) also helped. The Eastern Mediterranean in Spring is breathtakingly beautiful with carpets of wild flowers everywhere. Also the Summer crowds were yet to arrive. Daytime temperatures hovering around 20 degrees (68degF) were perfect for walking and sightseeing.
To return to the ship. There are serious design faults. We had cabins on Deck 11 designated 'Penthouse Suites' at the PH1 grade. When we walked into our cabin I wondered why it was so dark (the day outside in Venice being brilliantly sunny). The reason became clear when I opened the balcony door. There is an enormous overhang (I estimate about 20 feet wide) which runs all around the deck caused by Deck 12 above (the pool deck) being so much wider. The ship's architect has made a big mistake in siting the best cabins on Deck 11 rather than lower down on the ship. I would recommend readers to avoid this deck at all costs and go for a cheaper cabin. Sunlight does not fall on the Deck 11 balconies other than in the very early morning or late evening. Incidentally, the balconies are not teak (as trumpeted in the brochure) but a rather unpleasant laminate designed to look like teak!
The other mistakes are in the design and location of two of the bars. The 'Grand Bar' - located by the main dining room - is just a wide corridor with chairs and tables either side. People pass through in constant procession and I cannot imagine wanting to sit there (though a few did). It is utterly devoid of atmosphere. The adjacent bar 'Martinis' is ruined by being very dark and having windows which overlook the lifeboats! This leaves only one nice bar - 'Horizons' - up on Deck 15 forward. This is a lovely room for drinks before or after dinner and where the best afternoon tea afloat was served daily at 4pm. However, the bar is not open during the day for lunchtime drinks! Also the furniture is over-large which makes for difficult ease of movement by passengers and stewards alike. This could be rectified by removing 10% of the tables and chairs.
The pool deck is lovely and properly finished in teak, but other outside decks either have that nasty faux teak laminate (like the cabin balconies) or a blue rubberised flooring. A great mistake. Both are unbearably hot to the feet on sunny days. This could be put right at a future refit.
Turning now to the restaurants, we ate in Toscana (Italian), Jacques (French) and the Grand Dining Room. None of us are big eaters of red meat so we eschewed the Polo Grill, and we could not get a sensible dining time in Red Ginger (Asian) so we did not bother. The Dining Room, Toscana and Jacques were excellent. The food and service were of the highest standard. Menus were wide and varied and international in appeal. Service was seamless, attentive and friendly without being over-familiar. The crew were immaculately groomed and could have graced any hotel or restaurant on land, however grand.
Breakfast and lunch in the Terrace Cafe was also most enjoyable and rarely did we have any difficulty finding a table. On most days we had breakfast or lunch (or both) outdoors on the Terrace Cafe verandah.
We had a 'butler' but really did not need him. The restaurants on board are so lovely that I cannot imagine wanting to eat meals in the cabin (unless you are ill, which we fortunately were not), and over-elaborate 'canapes' seem to be unnecessary and difficult to fit in between the excellent tea and dinner. We just needed our 'butler' to bring early morning tea, and glasses and ice for drinks before dinner - which he did perfectly!
We went to one 'production show' after dinner in the Marina Lounge but it was so amateurish and bad that we all got the giggles and had to leave! Thereafter we made our own entertainment. The lack of good organised entertainment does not bother us.
So, all in all, apart from the design faults (which will be difficult for Oceania to do anything about), we were well satisfied. The passenger profile is still predominantly American, but Oceania are starting to realise the danger of being over-reliant on one market (remember the impact on the travel industry post '9/11') and are now marketing their cruises more widely in Europe, Asia and Australia.
I shall be happy to return to this ship. But not to Deck 11.