The public areas in the ship are beautiful. We particularly enjoyed the bar with the pianist (Mario, I think). All the dining rooms are beautiful. The décor in the rooms is beautiful. The main beds are very comfortable (but not the pull out couch).
The ship is very stable.
Ports were fabulous. Particularly Monemvasia, a pleasant surprise since the ship didn’t hype it very much. It was probably the best stop.
Library and workout room fabulous.
Solid winelists. Great that ship is mostly non-smoking.
Overall, the cruise was very nice.
Cabins: The separate tub and shower makes for a very small shower.We don’t use tubs and the shower was very small for a large man. The closet was too small for all our clothes and difficult to reach the far end of it near the bedside table. One of our suitcases didn’t fit under the bed and we didn’t realize until the cruise was over that we could have asked our attendant to store it.
In the shower, we don’t like rainshower heads. The holder for the handheld shower head is at your waist so you can't use that as your showerhead. Some men used the handheld shower head in the tub.
Our 2 attendants did a marvelous job. However, friends of ours complained that their room was not ready at 6:30 p.m. and the attendant was rude. There was nail polish on the tub that was not removed. And the door to the balcony didn’t work. There is only one electrical plug by the TV. Bring an extension cord.
Laundry: great self-service laundry but 45 minutes is not enough time on high heat to get all the clothes dry. $2 per wash and dry., each.
Grand Dining Room service was erratic. We had a wonderful lunch there when it was nearly empty; great service and food. We had a horrible dinner where it took 3 hours to get our meal start to finish, food was overcooked, and the waiters didn’t pay attention to empty water glasses, etc.
Outdoor Grill: same thing with service. Generally very good, but once it took 45 minutes to get a sandwich. We think they forgot us. Definitely some training and experience needed for the staff as this is a new ship.
Quality of food overall was equal to Regent and slightly better than Celebrity. But the specialty French restaurant on our last Celebrity cruise was better than all of your specialty restaurants, including La Reserve. There were highlights but everything was not consistently outstanding. Service in the specialty restaurants was excellent in all cases.
Room Service: On Regent, the Grand Dining Room menu was available for that night’s room service during dining room hours. I’d like to see this added. And a few more appetizer options. Room service menu is quite limited.
Tenders: Being a new ship, they don't have the tender process perfected.Last day in Mykonos, everyone waited 45 minutes to get off the ship which annoyed everyone. Not a pleasant way to end a luxury cruise.
Entertainment: The auditorium is awful. You cannot see over the heads of people in front of you. Entertainment was only so-so. Best entertainment on the ship was in the bars.
Shopping: Ridiculously limited and outrageously expensive. The only shops were high priced jewelry and boutique. On Regent, they brought in special vendors on different days. There was nothing reasonably priced on the ship and we didn’t want to spend out time in port shopping. On Regent, we bought a black pearl and diamond pendant after a pearl presentation. They had sales on Regent branded goods the last few days at sea. And they had high end costume jewelry and a gold by the inch sale. Marina needs to add things like this.