Embarkation went okay, not too long in line, and water was available. Thank goodness the weather was comfortable, and seating was provided at the beginning of the line, but not as it progressed. Once on ship, we were able to go straight to our staterooms, which were okay, but seemed a bit smaller than those we have sailed in before. Balcony stateroom. Plenty of storage space, however, which was more than we used. Not happy about the balcony being above the open Promenade Deck. I like to be on the balcony and look down at the water and especally at night look for the flying fish and luminescent sealife. Couldn't do that.
First night was an absolute nightmare. Cabin next to us had all night party, banging in and out door to balcony and stateroom, banging up against walls so much pictures clamored against the walls. Went on till 3 in the morning, with a repeat the next night. Tried to call to complain, no answer to the phone. Complained at the Cruise desk next day to be told, not much can be done, but next time call 7777 and someone should answer the phone. Room steward answer to the complain, they are young. Certainly is not a good sound proofing on this vessel. Conversations in the hallways sounded like they were right in the room.
Food was fairly decent, and served well in dining room. Long, long lines in buffet. Elevator situation was horrific for those in wheelchairs. Our friends had to wait sometimes 45 minutes to get an elevator. No one would yield and get off to let them get on. Far too few elevators, and if you had lower Scarlet Dining room to get to, the only way was by aft elevator, could not take another and walk there due to the block where the galley is located. We finally learned to go up when we wanted to go down in order to get on an elevator. The atrium elevators were pretty much out for wheelchairs, too narrow an entrance way, and if passengers were already on they had to stradle the chair to give it room to be on the elevator.
Impressed with all the ports and how clean they were. Cozumel and Costa Maya very hard due to the length of pier and no seating along the way. There was a tram at Costa Maya, but you had to walk full length of ship to get to it. In Cozumel, I was able to take a pedcycle back to ship. I couldn't walk anymore, so was happy to see the person and willing to pay the $2 to take it. There should be more modes of transport for those with mobility issues. Not all of us are older either, saw many younger people who were having difficulty walking.
Plenty of deck space and areas to relax in if you looked for them. Found the days at sea quite relaxing early in the am, but after 11 or so things got noisy.
Getting off the ship and through customs was the easiest I've done. From the time our zone was called to us driving out of the parking lot was about 30 minutes!!! We were on I-95 by 9:10 am. I won't sail on the Dream again, however, just not what I am looking for on a get away from the rat race cruise.