I planned a cruise with my partner and could not go for any longer than five nights so were left with few options. After much deliberation we decided to book on a five night cruise on the Adventure of the Seas from Malaga.

The cruise did not get off to a great start. We arrived at the port and had to queue for miles to eventually get booked in. As soon as we were handed our sea passes, I pointed out to the representative that it had the wrong dining option. We had asked for the later dining and had been put on the first sitting. He said there was nothing he could do about this and to speak to the restaurant manager who would sort it out for me. This was to be the beginning of a long saga. When I went to the restaurant manager which incidently meant waiting for at least half an hour I was told the only option was to put us on My Time Dining. He then immediately got me to sign a piece of paper which was clearly not for my benefit but to ensure the tips were added on to my account. To cut a long story short I had to visit customer service and argue my point for an hour. Eventually after a lot of effort on my part they did take the tips off.

This was not the only problem. Our cabin, okay we booked an inside cabin, was dirty and tiny! The wall covering was ripped and the curtains around the bed dirty and ripped. In fact, the whole ship was old and tired and is in serious need of updating. Read more