We boarded at Montego Bay. Cabin on deck 6th, expertly attended to at all times by Astika, our steward. Could have done with drawers - nowhere to store anything other than hanging in the wardrobe. Curious empty cupboard - looked like somewhere an ironing board could go! Pity it hadn't been shelved. Bathroom perfectly adequate. No problems with air con,although I appreciate some people's reviews give problems with theirs. No problems with smells on this deck either. Can't understand anyone who says the shows were repetitive- we were on a fortnight and apart from Abba, which seems to be the show on changeover day (bearing in mind the entertaintment staff are hands-on helping passengers on those days), every show was different and we thoroughly enjoyed their expertise. Missed the classical pianist/violinist though from previous cruises, which was a nice accompaniment to our late evening coffee. Food was great. We had breakfast on deck on Lido, then evening meal in Orion's. Love the camaraderie of the waiters/wine waiters, their singing, and excellent service. As there is no tipping, they are not doing it for the tips. Without exception, the staff are all helpful, pleasant, and will do anything to help, either with mobility problems, cleaning problems. All acknowledge you, wherever you are in the ship. There was a smell on deck 4, but this was resolved. Enjoyed the trips. Havana was a highlight for us. The trip in classic car to Tropicana night club was an experience not to be missed. Loved Havana - shabby-chic, faded buildings. Wonderful. Did an open-top bus trip - 2.5 hours for 3 dollars. Excellent value (although commentary too blurred to listen to).
New Year's Eve was great. We had a lovely meal in the Orion, watched a show, and saw the New Year in on deck with all the passengers, entertainment crew, with champagne, balloons and the New Year being rung in on deck by the youngest employee on board. Great atmosphere.
Engine fire alert was not a problem. It was announced in all our cabins so we were aware something was going on, but we stayed in our cabins, went back to bed, and Captain Roy let us know when the problem had been resolved. Slower trip at sea the next day due to engine being out of action, but not a problem to passengers - we just sunbathed and relaxed!
There seemed to be quite a cult of Dream-bashing on board, whether people jumping on the band wagon or whether they had true gripes with their trip. However, I can only speak as I find, and we have had a great time.
The library could use some books!! While we bought some photos, I cannot understand in these days of digital why the photos are so expensive. they must throw thousands away. Make them more affordable please, or offer a package for the whole cruise of, say £50, the lot.
An added bonus, which I hope Thomson is going to introduce on all their cruises, was leaving the ship at Barbados - we put our cases outside in the evening and received them at the carousel at Birmingham. Fantastic! Never needed to queue to have them weighed, cart them from the coach to checking out at the airport.
People are often seduced by the big ships docking alonside from the large cruise companies - beware what you wish for! Imagine logistics of 4,000 passengers, many nationalities and cultures of passengers on board, and the hard sell of everything, from wine to souvenirs, with a large tip expected for everyone at the end! Thomson has none of this. You have (mostly) British travelling companions, the trips ashore are all geared to English-speaking passengers, and the prices on board are reasonable (with only tipping for exceptional service at your own choice).
Have cruised with Thomsons before, and will definitely do so again. Still like the Celebration the best, but would travel on the Dream again.