We were taking our first cruise and initial impressions were very good. Smooth transfer to Southampton from Birmingham Airport and not too long waiting to get on the ship.
Luggage arrived in our cabin and as first time cruisers, all instructions/directions on what to do and where to go were displayed.
We were on 1st sitting in Saffron and throughout the cruise, the food was exceptional as was the entertainment.
The only major flaw was that on the first day, we went onto the deck for a sunlounger and found that people had been up since 5.30am putting towels on the sunbeds and reserving them!!We spent most of the morning searching the decks for a sunbed to no avail and gave it up as a bad job!!!
Second day, exactly the same!!
Third day, found 2 beds and put them on the quoit deck as only space available.During the day, Capt Alistair Clarke came round the decks asking if everything was alright and we expressed our disappointment at the lack of loungers to be greeted with the response that there was nothing wrong with his ship and we must not be looking in the right places.Trust me, there was nowhere else to look!! I had scoured the ship. He then said "Are you first time cruisers?" to which I enquired if it was our 20th cruise does this give you the right to a sun longer? which he then chose to ignore and walked off rather arrogantly.
Apart from the Captain's arrogance, the rest of the staff were brilliant and we had a thoroughly enjoyable time meeting some lovely people.
We will certainly cruise again, but not on the Ventura as 8 dyas scrambling for a sunbed in what seemed to be like being at Butlin's was not what we expected!!!!!!!