As first time cruisers we weren't too sure what to expect. Not sure we would go with P & O again as on speaking to our fellow passengers they too were disappointed with several things.
The evenings were great, met with some very lovely people (how lucky we were). The gentleman was right about the sunbeds, not enough to go round and I understand that the shop had capacity for another 800 people, god only knows what it would have been like at sea on those days if you wanted to sit up top.
The food was great but the customer service could have been improved. Didn't see much of anyone in authority walking round and the teenagers and some adults were diving, bombing etc despite warning notices. The staff when told at reception weren't interested, and there could have bneen a serious incident.
As the prices on the cruise were offered at very reduced prices it made it very cheap for some undesirables who showed that they didn;t know how to behave on a luxury cruise liner. Bit disappointing if you had paid full price.