My husband and I did the 10-Day Norwegian Fjord Cruise on the Hurtigruten MS FRAM, and had a wonderful time! The ship, with a passenger capacity of 315 had just 166 passengers, so there were never any crowds or lines to do anything. I use a wheelchair for mobility. The FRAM handicap cabins are very well suited for someone in a wheelchair, with grab bars over the beds (two single beds), plenty of room in the bathroom with plenty of grab bars, a shower seat, and an automatic door in and out of the cabin. The rest of the ship, with the exception of the uppermost outside deck, is accessible, and there is a toilet on deck four -- the main deck where the main dining room, coffee shop, customer service desk, and meeting rooms are located.
Other reviews of Hurtigruten cruises complained about the food. We found the food to be of exceptional quality. Yes, it is Norwegian -- meaning there are lots of fish dishes, fish served in a variety of ways, for every meal. And potatoes, usually plain boiled, but also prepared in other creative ways. There are lots of vegetables, salads, fruits, cheeses, and lovely whole-grain breads and rolls,soups, and desserts. Most of the meals were buffet style -- think "smorgasbord" and maybe you'll appreciate more the way they're served. Norwegians seem to really like the buffet style, and we heard no complaints about the food at all. During the course of 10 days we had lamb, beef, reindeer, fowl, fish, shrimp (and prawns), and all sorts of side accompanying dishes and never felt "bored", or unhappy with our selections. Most sit-down served meals were dinners, including a lovely Captain's Dinner with filet mignon as the centerpiece.
If you need to be entertained 24/7, then this cruise is not for you. There are no formal "shows", or movies, or activities. In the evening there was a pianist, and some passengers did sing-alongs and a bit of dancing, but that was about it. There was one night when the crew entertained, as well. Otherwise, the entertainment is the spectacular scenery on every side of the ship, the fjords of western Norway.
If you need "shopping guides" then this cruise is not for you. There are shore lectures -- which actually talk about the history and geography of the ports you'll visit, and describe some of the sites you might see, whether you take ship tours or go off on your own. But no "hard sells" for anything.
If you need food 24/7, then this cruise is not for you. They have 3 meals a day, and there is plenty of food to be had at each meal (and we did take away some fruit and desserts to snack on later in our cabin), but otherwise there is no other food service.
If you need alcohol 24/7, then this cruise is not for you. There is a full-service bar, which starts serving alcohol at 3 p.m. Otherwise there is free coffee and tea available all the time, and soft drinks and bottled water for sale. You CAN bring alcohol on board, but only for consumption in your cabin. There is no "hard sell" for drinks, either. The server circulates, but usually we had to call her to the table, rather than having her at our elbow, wanting to know if we wanted something.
If you have children, then this cruise is not for you. There are no special children's programs, babysitters, or services for children. I did see a couple of high chairs...but there were no children on this cruise at all. One a couple of port days (I stayed on the ship for the entire cruise) there were some families allowed on board -- families of crew members who lived at those ports, but they left the ship when the ship moved to the next port.
The passengers were mainly folks ages 45 and older, quiet, sedate, refined. Mostly British, some Norwegian, some French, a few of us Americans, and a smattering of other nationalities. The language on board is English, and since there was a large contingent of French, everything "formal" was also announced in French. Because there were so few of us, everyone seemed to find a few folks with whom they were compatible, and spent lots of time together, chatting, and sometimes going off on excursions together.
All the crew were pleasant, eager to be helpful, friendly, and went out of their way to help with whatever anyone seemed to need.
While on the cruise the volcano erupted, closing airports. Many of the people on the ship were "stranded", but the cruise line worked feverishly for those passengers who had booked air travel with them, to be sure they were somehow accommodated. We had booked our own air, and even we were asked if we needed assistance (we didn't).
We LOVED our cruise, and hope to cruise again with Hurtigruten, soon!