We just sailed the Glory from 10/9-10/17/09. This was our 3rd cruise and quite possibly the last with Carnival. Unfortunately, I don't have very many positive things to say.
We embarked in Port Canaveral and that did go fairly well, almost. In all the excitement of checking in and getting our Sail & Sign Card, we failed to notice that the 2 other family members we were traveling with had been assigned to the Golden Dining Room and we had been assigned to the Platinum. We were able to get that corrected once going to the dining room on board. I advise all to pay attention to that.Once on board we went to the Lido Deck Buffet to grab a bite while we waited for our rooms to be ready and luggage to be delivered.
There was always a shortage of trays.I am a huge coffee drinker and I thought the coffee was absolutely horrible. It tasted like they used 1 coffee bean to make it and the iced tea they offer is so weak I can't believe they are allowed to call it tea.Our luggage was delivered at different times piece by piece, but thankfully it did arrive. Two fellow passengers didn't get their luggage at all. Carnival sent a flyer to everyone's room with a description of the missing luggage and list of the contents. I don't know if it ever turned up.The bed configuration in one of our rooms was not as requested and the family ended up doing it themselves as the steward was MIA. We had balcony rooms on the Emerald Deck.The table in our room was all beat up and their were pen marks on the sofa. The curtains were torn. The shower curtain was missing hooks. The bed and pillows were very comfortable. The duvet was great. We did think the rooms got somewhat warm throughout the night. The balcony itself is very small and narrow and you had to turn your chair sideways in order to stretch out your legs. The glass on the balcony was filthy as well. We had a room next to our family members and we were able to get the door between them opened otherwise 2 people would barely be able too move around each other out there.I did not realize that the door to the balcony opened out unlike our last cruise on the Ruby Princess which was a sliding glass door. I didn't mind this at first but once we set sail, all you heard the entire trip was other passengers slamming their balcony doors constantly.Not to mention if people were walking by or standing in the hallway, you could hear every word they said. I found the rooms to be very noisy. You were never able to sit and enjoy any quiet time on your balcony.
The entertainment in the bars/lounges was scarce day or night. When you were lucky enough to find some, it was pretty pitiful. Thank God, we did find one band called SoulDrive and they were good. They have an amazing guitar player. We felt there are not enough activites offered onboard. Your choices were either the casino or games on the Lido deck. Not alot going on on this ship in my opinion. The art auctions are a joke and I can't believe people actually fall for this stuff.We did not travel with children so I can not comment on Camp Carnival. We did catch a show in the Amber Palace with Carnival's singers and dancers and that was really good.Overall though,the entertainment could stand some improvement.
The service in the dining room was excellent. Our team was Rolando and Irena. She was just delightful. A darling girl from Russia that you just wanted to take home with you. Rolando can make little jumping frogs out of a dollar bill. Very cute. They worked very hard and were great together.The food was good and it is true what has been said about the Chocolate Melting Cake. The whole dining experience takes about 2-2 1/2 hours and on two nights we opted out. We ate at the buffet and the food was just okay. A few of the things tasted the same as everything else. The Caesar salad always had an odd fishy taste from the dressing. I was not the only one who thought that. For breakfast in the buffet, the scrambled eggs were always wet and runny. You served yourself for most items except when it came to the bacon or sausage. A crew member was standing there holding the tongs for those items and most of the time they were not paying attention to you. Not a fun way to start out your day. Room service was always prompt to our room but not to our family's room next to us. The condition of the carafe's and trays used was shoddy to say the least.They we always very badly chipped, beat up, mis-matched,discolored and the carafe's never kept the crappy coffee hot.
We were invited to a Past Guest Party where they offered free champagne and hors d'oeuvres that were quite tasty.They had a small presentation showing all of Carnival's ships and the Cruise Director hosted a trivia game. But the last straw was one night after having a nice dinner we went to the Ivory Lounge, sat down and ordered a round of drinks. We were sitting and just chatting about our day.Halfway through our drinks, a security guard came over and said "You have to get out now." We were stunned! When we asked why, he said. "We are having a crew party and you have to leave." How RUDE!! While I know all the crew and staff work very hard and I don't begrudge them their party time, I was highly insulted and offended at the way it was handled. There were no signs posted that the lounge would be off limits nor was anything posted in the daily Carnival Caper that their was going to be a private event held in the lounge. I'm still extremely angry about that incident. The next day I went to Guest Services to complain about how we were treated and they could have cared less. I suggested several ways that they could have handled it without calling Security to remove us. Guest Services just blew us off.I'll be angry for months over that!
The Glory deck plan is not user friendly. You couldn't travel around the entire ship on many decks. I really hated the layout. We used a self service laundry room on a sea day and it cost $3.00 for a washer and $3.00 for a dryer and $1.00 for soap. It had 3 washers (1 was out of service) and 6 stacked dryers. Overall, I found the Glory dirty in several areas and worn in many others. People have even carved things in the chrome inside the elevator doors. There's small tiles missing from the floors in the elevators. I know there are other things I am sure I am leaving out. We tried to make the best of it but all I can say is I was very disappointed and will have to be offered one hell of a deal or itinerary before I sail with Carnival again. I think they could learn alot from the way Princess does things. My only fear is now they are owned by the same company!