Ok - here goes

Let's get the gripe out of the way - We were seriously considering cancelling the cruise because we felt we were not getting anywhere with our concerns about being able to access any of the ports & basically being put off by the extortionate costs of both transfers from airport to hotel & hotel to ship etc - we were quoted some $400 per transfer by Virgin & a similar amount by NCL for a wheelchair accessible van for each trip.

In hindsight I think we would have been better booking it all through NCL & making sure our transfers were covered, however this was our first cruise & we had no previous experience to fall back. We have travelled to the USA many times in the past with Virgin & have generally been happy with the arrangements. When we originally booked the cruise with Virgin we were told transfers were not included but the costs were minimal. In the past our experience has always been favorable on how we were treated with a wheelchair & my wife made to feel safe & secure. Read more