Westerdam Review
4.5 / 5.0
Holland America Westerdam; Overdue for Maintenance and Renovations
Review for Alaska Cruise on Westerdam
jjsmith1357
6-10 Cruises • Age 60s
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Sail Date: Jul 2016
Cabin: Deluxe Ocean-View Verandah Stateroom
We were hoping that the Holland America Westerdam would be a step above the rest, but we didn't see that. No deal-breakers, but the lack of attention to detail was noticeable. I'll start with a few of the things I saw, and then share what stood out on the positive side.
How long should it take to get a glass of water refilled in the sit-down dining hall ? I would propose that for a first class cruise line, the answer would be "Never, we refill the glass before it is empty". Instead, we witnessed about 5 minutes on the first night.
It looked as if Holland America simply stopped caring about routine maintenance a few years ago. The examples that I saw:
Cabin Review
Deluxe Ocean-View Verandah Stateroom
Comfortable but lots of signs of wear and tear that were not addressed.
Port Reviews
Victoria
Beautiful city. Be sure to get downtown and catch one of the hilarious street performer shows. The water taxi that takes you back very close to the dock is only $ 6 per person.
9 Helpful Votes
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