Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

Disappointed

Review for the Mexican Riviera Cruise on Norwegian Jewel
User Avatar
lcasbon
2-5 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2016
Cabin: Mid-Ship Balcony

My husband and I traveled with my family which included a total of three couples. We cruised two years ago with this same group to celebrate my brother's birthday. Two years ago our group took a cruise on the Celebrity Constellation. I was reluctant two years ago to take a cruise because my husband and I like to go to a destination and relax. When we cruised on the Celebrity we were surprised how much we enjoyed ourselves. I would not say that was my experience on The Norwegian Jewel at all.

It started off on a bad note and really did not improve any during the duration of the cruise. We signed up for an early time to arrive on the ship so we could locate a TV to watch the Superbowl. We waited in a port area after checking in to board the ship. Someone came and announced that boarding would be delayed due to a safety check. We stepped out a side door of the port to get some fresh air and then were told we could not come back in again unless we completed the entire screening process again. I understand safety but if someone explained or if there was a message posted that we could not leave after going through the screening process then that would have been helpful.

The staff upon boarding where rude and not very helpful. The ship has a worn looking and nothing about the interior was too impressive. We had a balcony room mid ship on the 11 floor. The room was worn but about one of the few positive things about the ship. The bed was comfortable, and storage space was pretty good.

Cabin Review

Mid-Ship Balcony

Cabin BA

Port Reviews

Cabo San Lucas

Love Cabo - Very fun

Mazatlan

They had volunteers in the city to help and assist with sightseeing. Big city but had some interesting sights

8 Helpful Votes
previous reviewnext review

Find a Norwegian Jewel Cruise from $198

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.